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The Albany Hotel

3.0 star property
3-star hotel near uShaka Marine World

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Photo gallery for The Albany Hotel

Breakfast, lunch and dinner served
Lobby
Superior Quadruple Room
Interior
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry

Explore the area

View in a map
225 Smith Street / 225 Anton Lembede, Durban, KwaZulu-Natal, 4001
  • Place, Durban International Convention Centre
    ‪8 min walk‬
  • Place, Durban Beach
    ‪3 min drive‬
  • Place, uShaka Marine World
    ‪3 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪30 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 16 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

In-room safe, desk, WiFi

Family Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Paraplegic Room

Combined shower/tub, free toiletries, hair dryer, towels

Paraplegic Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Durban

Durban Central Business District stay.With a stay at this Durban Central Business District hotel, you'll be steps from Old Courthouse Museum and Durban Natural Science Museum. Durban City Hall and Playhouse are also within half a mile (1 km).

What's nearby

  • Durban International Convention Centre - 8 min walk - 0.7 km
  • Durban Beach - 3 min drive - 2.9 km
  • Suncoast Casino and Entertainment World - 3 min drive - 2.9 km
  • uShaka Marine World - 3 min drive - 2.9 km
  • Moses Mabhida Stadium - 4 min drive - 4.3 km

Getting around

  • King Shaka Intl. Airport (DUR) - 24 min drive

Restaurants

  • ‪Maxi's - ‬11 min walk
  • ‪KFC - ‬10 min walk
  • ‪KFC - ‬12 min walk
  • ‪Roma Revolving Restaurant - ‬6 min walk
  • ‪KFC - ‬8 min walk

About this property

The Albany Hotel

3-star hotel near uShaka Marine World
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. The business-friendly The Albany Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Durban hotel is smoke free.

  • 80 guestrooms or units
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Albany Hotel offers 80 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Durban hotel provides wireless Internet access for a surcharge. Satellite television is provided. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (ZAR 60 per hour)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (ZAR 70 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 120 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable/satellite channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Albany Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 120 per person
  • Fee for in-room wireless internet: ZAR 60 per hour (rates may vary)
  • Self parking fee: ZAR 70.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Albany Durban
Albany Hotel
Albany Hotel Durban
The Albany Hotel Hotel
The Albany Hotel Durban
The Albany Hotel Hotel Durban

Reviews

The Albany Hotel Reviews

6.2

6.8/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 23 out of 143 reviews
Rating 8 - Good. 37 out of 143 reviews
Rating 6 - Okay. 32 out of 143 reviews
Rating 4 - Poor. 20 out of 143 reviews
Rating 2 - Terrible. 31 out of 143 reviews

Reviews

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay worth the price
Stayed 3 nights in Apr 2025

2/10 Terrible

FRANK

Disliked: Cleanliness, property conditions & facilities, room comfort
I traveled from Ghana to visit Durban only for me to get to the Albany hotel in Durban only for me to be told i cant check in until after two meanwhile I got to the hotel from the airport around 8 am I asked for a refund and they refused to refund me so I need a refund back because I didn’t even sleep there at all
Stayed 1 night in Jun 2025

10/10 Excellent

Penelope

Stayed 1 night in Apr 2025

6/10 Okay

Richard

Travelled with family
Stayed 2 nights in Feb 2025

2/10 Terrible

Ntoiseng, Success

Disliked: Cleanliness, amenities
Bad customer service
Stayed 1 night in Jan 2025

2/10 Terrible

Raisibe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms Blanket are dirty and smelly Security knocks every hour Bathroom water overlap the bedroom No towels No privacy it was just a disaster
Stayed 1 night in Sep 2024

10/10 Excellent

Florence

Stayed 3 nights in Sep 2024

8/10 Good

Busiswa

Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean i can't complain you can only work on changing the carpet in the passages as you know that it smells damp.
Stayed 2 nights in Jan 2024

8/10 Good

JOMO S

Liked: Cleanliness, room comfort

My Stay at Albany Hotel, Durban

Stayed 4 nights in Dec 2023

6/10 Okay

Mildred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good except that if you need something you can't call at the reception, you need to go physically. Shower head needs to be fixed so that the water can flow properly.
Stayed 1 night in Nov 2023

10/10 Excellent

muzi

Stayed 1 night in Nov 2023

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Mercy Nomsa

Business traveller
Disliked: Staff & service
When we got there at 10 we wanted to b e in the hotel , they told us we must come in at 2 oclock, how so disappointing really
Stayed 1 night in Nov 2023

4/10 Poor

Chwayi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

I was not impressed at all

Stayed 2 nights in Aug 2023

4/10 Poor

Mazisi

Stayed 1 night in Jun 2022

2/10 Terrible

Khulekani

Stayed 1 night in Apr 2022

2/10 Terrible

Danisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albany should not be a hotel cos it does not have the actual stds of a hotel. The 1st room i was given room 39 was dirty nbi has to go to reception to ask foe another one. The reception is deceiving cos it looks clean but joooo. From 1st floor the smell of the carpets is unbearable considering that its the breakfast place. Then the others floors n rooms are not welcoming from walls to carpets need a redo. In fact i regretted cos i wanted my family to have a great time but we did not cos i guess its mangement do not care
Stayed 3 nights in Jan 2022

2/10 Terrible

ATS

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nightmare

It was a nightmare , very very bad standard , people shouting and yelling every night until 2am in the morning , no towels , key to be reconfirm every days . Stolen close …. The worst stay in hotel possible .
Stayed 13 nights in Nov 2021

6/10 Okay

Nelsa

Stayed 3 nights in Oct 2021

8/10 Good

Thembeka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Abdur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vote of thanks

Place was nice and clean. Situated in the heart of town close to everything.
Stayed 1 night in Mar 2021

6/10 Okay

Lindelani

Business traveller

Just ok

It’s was just ok
Stayed 1 night in Jan 2021

10/10 Excellent

Thobani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Nomusa

Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible Experience

The reception area was ok, and the lady assisting with the check in was helpful. However, I was deeply disappointed with the rest. As we stepped off the lift, we were welcome a not so clean looking passage way leading to our room. The room looked absolutely nothing like what we saw in the photos when we made our booking. It was an old and tired looking room that we were allocated. It just looked like it desperately needed some renovation. The bathroom was worse. I will definitely be not booking here again, nor would I recommend it to anyone.
Stayed 1 night in Oct 2020