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Xelena Hotel & Suites

5-star property
René Favaloro 3548, El Calafate, Santa Cruz 1-855-887-0424
5.0 out of 5
Exceptional!
See all 1 travelocity Reviews

"Location provides easy access to the walk along the water. About a 30 min walk to town. A shuttle starts at 11 every hour. Staff very friendly and ... " More

By a verified traveller on Wed 16 Jan 2019

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Hotel Description

5-star luxury hotel in Macrozona Bahía Redonda y Primeros Faldeos

Central El Calafate getaway

With a stay at this Macrozona Bahía Redonda y Primeros Faldeos hotel, you'll be within half a mile (1 km) of Bahía Redonda and 2 miles (3 km) of Bahía Redonda Viewpoint. Lago Argentino and Calafate Fishing are also within 2 miles (3 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking and a free shopping center shuttle.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $242* Per night/room 6 May - 7 May

Triple

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite Junior

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite de Lujo

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite Presidencial

Bed Count 1 King Bed Maximum Occupancy 3 Max

Xelena Hotel & Suites ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Xelena Hotel & Suites

Everyone (1)
5 out of 5
Location provides easy access to the walk along the water. About a 30 min walk to town. A shuttle starts at 11 every hour. Staff very friendly and accommodating. Would stay there again

Posted by on 16 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Hotel Xelena

It is a pleasure to hear that we were up to your expectation. As you mention, you can walk on the bay to the tow, or take our shuttle to the town, the hotel is outside the town to appreciate the view of the lake.

About the Xelena Hotel & Suites

Location René Favaloro 3548, El Calafate, Santa Cruz 9405

Property Features

Xelena Hotel & Suites offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A fitness center, spa services, and a terrace are also featured at the luxury Xelena Hotel & Suites. Limited free parking is available on a first-come, first-served basis. This 5-star El Calafate hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • Built in 2007
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free shopping center shuttle
  • Parking: Free self parking

Room Amenities

Xelena Hotel & Suites offers 100 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets. This El Calafate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

MORA - Overlooking the ocean, this restaurant serves dinner only.

PIERROT - Overlooking the ocean, this lobby lounge serves breakfast and lunch. Open daily.

Huerta & Fuegos - Onsite tapas bar. Open daily.

Coral Coffe Shop - Onsite café. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Xelena Hotel & Suites

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free 2
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 for adults and USD 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Xelena
  • Xelena El Calafate
  • Xelena Hotel
  • Xelena Hotel El Calafate
  • Xelena Deluxe Hotel El Calafate
  • Xelena Deluxe Suites Hotel El Calafate, Argentina - Patagonia
  • Xelena
  • Xelena Hotel & Suites El Calafate, Argentina - Patagonia
  • Xelena Hotel & Suites Hotel
  • Xelena Hotel & Suites El Calafate
  • Xelena Hotel & Suites Hotel El Calafate

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.