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Hotel Casa Cielo

3.5-star property
calle 15 lote 190 entre calles 12 y 14, El Cuyo, YUC 1-855-887-0424

Points Of Interest

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Hotel Description

3.5-star beachfront hotel with kayaking

On the beach

With a stay at this El Cuyo hotel, you'll be steps from Del Cuyo Catholic Church and a 5-minute walk from El Cuyo Beach. Also, El Cuyo Lighthouse is within half a mile (1 km) and El Cuyo Viewpoint is within 2 miles (3 km).

Fun at the beach

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the a rooftop terrace and free perks like continental breakfast and free self parking. There's a spa tub on site, and a snack bar/deli and a communal living room are also provided.

Economy Room, 1 Bedroom, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $166* Per night/room 10 May - 11 May

Superior Double Room, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Double Room, Non Smoking, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the Hotel Casa Cielo

Location calle 15 lote 190 entre calles 12 y 14, El Cuyo, YUC 97707

Property Features

Hotel Casa Cielo offers its guests an outdoor pool and a spa tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A rooftop terrace, spa services, and tour/ticket assistance are also featured at Hotel Casa Cielo. Self parking is free.

  • 10 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Casa Cielo offers 10 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Select Comfort beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony (furnished)
  • Select Comfort beds
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Safe
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

AROMA - This family restaurant overlooks the pool. Guests can enjoy drinks at the bar.

Spa Services

  • Couples treatment rooms
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Casa Cielo

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals not allowed
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 8:00 PM
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Mobile key entry is not available

Hotel Names

  • La Casa Cielo
  • Hotel Casa Cielo Hotel
  • Hotel Casa Cielo El Cuyo
  • Hotel Casa Cielo Hotel El Cuyo

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.