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DoubleTree by Hilton El Paso Downtown

4.0 star property
4-star hotel near Paso del Norte International Bridge

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DoubleTree by Hilton El Paso Downtown

Photo gallery for DoubleTree by Hilton El Paso Downtown

Room, 1 King Bed, Non Smoking, Patio
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Terrace/patio
Reception

Overview of DoubleTree by Hilton El Paso Downtown

Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • Room serviceRoom serviceRoom service

Explore the area

Map
600 N El Paso Street, El Paso, TX, 79901
  • Popular LocationPlaza Theater5 min walk
  • Popular LocationUniversity of Texas at El Paso15 min walk
  • Popular LocationPaso del Norte International Bridge20 min walk
  • AirportEl Paso, TX (ELP-El Paso Intl.)14 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hotel Indigo El Paso Downtown, an IHG Hotel
Pool
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1000)
The price is CA $206
per night
CA $242 total
includes taxes & fees
30 Apr - 1 May
Hotel Indigo El Paso Downtown, an IHG Hotel

About the area

El Paso

Downtown El Paso stay.With a stay at this Downtown El Paso hotel, you'll be steps from El Paso Museum of History and Insights Science Museum. Southwest University Park and El Paso Museum of Art are also within half a mile (1 km).

What's nearby

  • Southwest University Park - 2 min walk
  • Plaza Theater - 5 min walk
  • University of Texas at El Paso - 15 min walk
  • Paso del Norte International Bridge - 20 min walk
  • Don Haskins Center - 3 min drive

Getting around

  • El Paso Union Depot - 12 min walk
  • El Paso International Airport (ELP) - 14 min drive

Restaurants

  • Plaza Theatre - 6 min walk
  • Craft and Social - 5 min walk
  • Coffee Box
  • 1700 Degrees Steakhouse - 6 min walk
  • Epic

About this property

DoubleTree by Hilton El Paso Downtown

4-star hotel near Paso del Norte International Bridge
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton El Paso Downtown. For a fee, parking is available.

This 4-star El Paso hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 17 levels
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 2009
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 15.95 per person
  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch plasma TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 0.75 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Self parking fee: USD 18 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso

DoubleTree by Hilton El Paso Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 139 out of 1000 reviews" "
Rating 4 - Poor. 78 out of 1000 reviews" "
Rating 2 - Terrible. 84 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good (Great) Enough!
Adequate. But more insulation or something needs to be built into the walls for rooms that are adjacent to the elevator shaft. Unfortunately, those rooms reminded me of being above a subway station. Had a job interview and had to make sure I got a good night’s rest, and that wasn’t going to happen with elevator weights and pulleys running 24/7 a few feet away from me. Fortunately, the staff was more than accommodating in setting me up in a different room! That room needs a new lock and sometimes wouldn’t work because the keycard could slip into places it shouldn’t, but the staff was made aware of and helped with that too! Even housekeeping went out of their way to solve problems! Thank you!
Stayed 1 night in Jan 2024

6/10 Okay

deb

Travelled with group
Disliked: Room comfort
Nice but chilly
Nice hotel. Convenient to downtown. When we checked in the young lady was by herself and it was busy…overall staff were wonderful but the heat in our room did not work. It was an icebox and no extra blankets.
Stayed 2 nights in Dec 2023

6/10 Okay

Mary Ann Muffet Foy

Travelled with family
Liked: Room comfort
Not-so-good
Stayed 2 nights in Dec 2023

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Location was convenient, right off the freeway . We checked in at 10 pm and told front desk that our heater wasn’t working in our room. We were still waiting at 11:15 pm for someone to fix it. Maintenance guy came and looked at it and said he was going to get his tools and we didn’t hear anything else from him. We finally went back downstairs because the phone wasn’t working in our room and they gave us a new room.
Stayed 1 night in Dec 2023

2/10 Terrible

Jade

Stayed 2 nights in Dec 2023

10/10 Excellent

Beatriz

Stayed 1 night in Dec 2023

8/10 Good

Haley

Stayed 1 night in Dec 2023

6/10 Okay

Richard

Liked: Staff & service, room comfort
OK
Double Tree is a nice hotel set up and amenities. It’s however a little dated and the linens didn’t smell clean. The shower was was also wonky. It sprayed everywhere we had to face it towards the wall of the shower to keep it from spraying and leaking everywhere.
Stayed 1 night in Nov 2023

8/10 Good

Gladys

Lovely stay poor restaurant.
Our stay at DoubleTree was excellent in all ways. The staff was very friendly and most helpful. We’d like to especially thank Juan the Assistant General Manager. A very wonderful man. However, dining at the restaurant was a sad experience. We do not recommend having dinner there. We ordered the chicken parmigiana with ravioli. The ravioli was a dismal, hard, disc as was the chicken. The lobster bisque was good and we should have stopped there. Staff was very nice and accommodating. The menu was limited as was the wine selection. It was a huge disappointment considering the price.
Stayed 1 night in Dec 2023

10/10 Excellent

D

Stayed 1 night in Dec 2023