See all properties

Bürgenstock Hotel & Alpine Spa

5.0 star property
5-star ski-in/ski-out hotel near Burgenstock

Choose dates to view prices

Photo gallery for Bürgenstock Hotel & Alpine Spa

2 indoor pools, outdoor pool, sun loungers
Outdoor dining
Restaurant
Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer
Contemporary Lake view Bay Suite with Spa Access | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly

Explore the area

View in a map
Bürgenstock, Ennetbuergen, 6363
  • Place, Burgenstock
    ‪4 min drive‬
  • Place, Hammetschwand Lift
    ‪4 min drive‬
  • Place, Swiss Transportation Museum
    ‪20 min drive‬

Room options

View all photos for Contemporary Deluxe room with Spa Access

Contemporary Deluxe room with Spa Access

Contemporary Deluxe room with Spa Access

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Bay Suite with Spa Access

Contemporary Lake view Bay Suite with Spa Access

Contemporary Lake view Bay Suite with Spa Access

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Premium Suite with Spa Access

Contemporary Lake view Premium Suite with Spa Access

Contemporary Lake view Premium Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Panorama Suite with Spa Access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Panorama Suite with Spa Access

  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Spa Suite with Spa Access

Contemporary Lake view Spa Suite with Spa Access

Contemporary Lake view Spa Suite with Spa Access

  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Family Suite with Spa Access

Contemporary Family Suite with Spa Access

Contemporary Family Suite with Spa Access

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Contemporary Lake View Spa Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake View Spa Suite

  • Sleeps 3

View all photos for Contemporary Lake View Panoramic Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake View Panoramic Suite

  • Sleeps 3

View all photos for Contemporary Family Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Family Suite

  • Sleeps 4

View all photos for Contemporary Deluxe Room

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Deluxe Room

  • Sleeps 2

View all photos for Contemporary Lake View Bay Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake View Bay Suite

  • Sleeps 2

View all photos for Contemporary Lake View Premium Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake View Premium Suite

  • Sleeps 3

View all photos for Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

Deluxe Room (Heritage Alpine, 33 sqm | 355 sqf)

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace, Lake View (Heritage, Prestige, 38 sqm | 409 sqf)

Frette Italian sheets, hypo-allergenic bedding, free minibar

Room, Terrace, Lake View (Heritage, Prestige, 38 sqm | 409 sqf)

  • 38 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View (Heritage, 56 sqm | 603 sqf)

Suite, Lake View (Heritage, 56 sqm | 603 sqf)

Suite, Lake View (Heritage, 56 sqm | 603 sqf)

  • 56 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Cottage with Spa Access

Heritage Lake view Cottage with Spa Access

Heritage Lake view Cottage with Spa Access

  • 120 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View (Heritage, 33 sqm | 355 sqf)

Frette Italian sheets, hypo-allergenic bedding, free minibar

Deluxe Room, Lake View (Heritage, 33 sqm | 355 sqf)

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

Suite, Lake View (Heritage, Prestige, 80 sqm | 861 sqf)

  • 80 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Alpine View Deluxe Room

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Alpine View Deluxe Room

  • Sleeps 2

View all photos for Heritage Lake View Deluxe Room

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake View Deluxe Room

  • Sleeps 3

View all photos for Lake View Heritage Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Lake View Heritage Suite

  • Sleeps 3

View all photos for Heritage Lake View Prestige Suite

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake View Prestige Suite

  • Sleeps 3

View all photos for Heritage Lake View Cottage

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake View Cottage

  • Sleeps 3

View all photos for Heritage Lake View Prestige Room With Terrace

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake View Prestige Room With Terrace

  • Sleeps 3

About the area

Ennetbuergen

Mountain retreat .Within 2 miles (3 km) of this Ennetbuergen hotel, you'll find Hammetschwand Lift and Burgenstock. Also within 9 miles (15 km) are Stanserhorn Cable Car and St. James Way.

What's nearby

  • Burgenstock - 4 min drive - 2.1 km
  • Hammetschwand Lift - 4 min drive - 2.1 km
  • Chapel Bridge - 17 min drive - 17.5 km
  • KKL Lucerne - 17 min drive - 17.8 km
  • Swiss Transportation Museum - 20 min drive - 19.9 km

Getting around

  • Stansstad Station - 14 min drive
  • Stans Station - 17 min drive
  • Zurich Airport (ZRH) - 75 min drive

Restaurants

  • ‪Nidair Restaurant Flugfeld - ‬10 min drive
  • ‪Lakeview Bar & Lounge - ‬1 min walk
  • ‪Burger King - ‬11 min drive
  • ‪Spices - ‬2 min walk
  • ‪Verbena - ‬7 min walk

About this property

Bürgenstock Hotel & Alpine Spa

5-star ski-in/ski-out hotel near Burgenstock
During the winter, enjoy onsite recreation like ice skating and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, enjoy treatments at the full-service spa, a relaxing soak in one of the 2 hot tubs, and an invigorating swim in one of the 2 indoor swimming pools. Bürgenstock Hotel & Alpine Spa helps provide the perfect ski vacation with ski passes and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers an outdoor pool, a children's pool, and a complimentary children's club. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Ennetbuergen hotel.

  • 211 guestrooms or units
  • 5 levels
  • 2 buildings
  • 12 dining venues
  • Meeting rooms
  • 107640 sq ft of conference space
  • 10000 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Bürgenstock Hotel & Alpine Spa offers 211 air-conditioned accommodations with free minibar items and minibars. Beds feature Frette Italian sheets. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Similar properties

Couples treatment rooms, sauna, steam room, body treatments

Waldhotel by Bürgenstock Lake Lucerne

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, 85 reviews
The price is CA $1,056
CA $1,097 total
includes taxes & fees
Nov 4 - Nov 5
Waldhotel by Bürgenstock Lake Lucerne

Property amenities

Family friendly

  • 2 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per night)

Food and drink

  • Free buffet breakfast
  • 12 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • 2 indoor tennis courts
  • 24-hour health club
  • 9-hole golf course
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Ice skating
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski-in/ski-out access
  • Steam room
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CHF 60 per pet, per night, plus a deposit of CHF 60 per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 225.0 per night.
  • Cribs (infant beds) are available for CHF 50.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort
Bürgenstock Alpine Spa
Burgenstock & Alpine Spa
Bürgenstock Hotel Alpine Spa
Bürgenstock Hotel & Alpine Spa Hotel
Bürgenstock Hotel & Alpine Spa Ennetbuergen
Bürgenstock Hotel & Alpine Spa Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Bürgenstock Hotel & Alpine Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 234 out of 285 reviews
Rating 8 - Good. 28 out of 285 reviews
Rating 6 - Okay. 12 out of 285 reviews
Rating 4 - Poor. 5 out of 285 reviews
Rating 2 - Terrible. 6 out of 285 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas, Orlando

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was worth the visit. The spa was amazing and the rooms were wonderful with great views
Stayed 2 nights in Jul 2025

10/10 Excellent

Piyush

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally beautiful property and excellent service.
Stayed 1 night in Jun 2025

10/10 Excellent

Arnav

Stayed 1 night in Jun 2025

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Anuj

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Wonderful staff :)
Stayed 2 nights in May 2025

10/10 Excellent

Samit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best 5 star hotel ever

World class. In its own class as a 5 star hotel. Nothing better period.
Stayed 2 nights in May 2025

10/10 Excellent

Emad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, no negative issue at all.
Stayed 1 night in May 2025

6/10 Okay

MORGAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most restaurants were closed, poor quality food. Small rooms
Stayed 3 nights in May 2025

8/10 Good

Subhadra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Mar 2025

8/10 Good

Georgy, Monaco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. One problem: the food is below average
Stayed 3 nights in Feb 2025

10/10 Excellent

Rory

Stayed 2 nights in Feb 2025

10/10 Excellent

Denise

Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World Class!
Stayed 2 nights in Dec 2024

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar property with historical significance surrounded by majestic natural beauty. Outstanding and extensive spa facilities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lucy, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bürgenstock Hotel & Alpine Spa exceeded expectations. Gorgeous and modern design with amazing amenities. Had beautiful views of the Lucerne Lake, which never disappointed at sunset or sunrise. The staff were extremely welcoming and attentive. I’ve stayed at several 5 star hotels around the world including Four Seasons, Belmond — and this place is truly special!

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Dora

Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience. The facilities are only outshined by the amazing staff. My stay exceeded all expectations. Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Rebekah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel we have stayed at with the best customer service we ever had. Honestly was a once in a life time experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay
Stayed 2 nights in Oct 2024

2/10 Terrible

Artur

Stayed 2 nights in Oct 2024

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has one of the best spas I have ever visited. Form the quality of the treatments to the design and view.
Stayed 2 nights in Oct 2024