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Candlewood Suites Erie by IHG

2.5 star property
Hotel near Millcreek Mall in Erie

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Photo gallery for Candlewood Suites Erie by IHG

Suite, 1 Bedroom (1 King Bed, Sofa Bed)
Suite, 1 Bedroom (1 King Bed, Sofa Bed)
Point of interest
Property amenity
Room amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
2020 Edinboro Road, Erie, PA, 16509
  • Place, Millcreek Mall
    ‪3 min walk‬
  • Place, Cinemark Tinseltown Erie
    ‪19 min walk‬
  • Place, Ambassador Banquet & Conference Center
    ‪4 min drive‬
  • Airport, Erie, PA (ERI-Erie Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Com, Tub)

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Com, Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm)

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Mobil Roll Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Comm)

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Comm)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed, Sofa Bed)

Suite, 1 Bedroom (1 King Bed, Sofa Bed)

Suite, 1 Bedroom (1 King Bed, Sofa Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Comm)

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Comm)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the area

Erie

Close to airport.At this Erie hotel, you'll be within half a mile (1 km) of Millcreek Mall and 3 miles (5 km) of Erie Zoo. Presque Isle Downs and Casino and Lake Erie are also within 6 miles (10 km).

What's nearby

  • Millcreek Mall - 3 min walk - 0.3 km
  • Cinemark Tinseltown Erie - 19 min walk - 1.7 km
  • Ambassador Banquet & Conference Center - 4 min drive - 5.0 km
  • Presque Isle Downs and Casino - 8 min drive - 11.0 km
  • Bayfront Convention Center - 14 min drive - 11.7 km

Getting around

  • Erie Station - 12 min drive
  • Erie, PA (ERI-Erie Intl.) - 15 min drive

Restaurants

  • ‪GetGo - ‬16 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Market Café - ‬15 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Candlewood Suites Erie by IHG

Hotel near Millcreek Mall in Erie
Candlewood Suites Erie by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You'll find a 24-hour business center on site.

Public spaces have free WiFi. The business-friendly Candlewood Suites Erie by IHG also features barbecue grills, a picnic area, and complimentary newspapers in the lobby. Free self parking is available.

  • 68 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
Candlewood Suites Erie by IHG offers 68 air-conditioned accommodations with DVD players and complimentary newspapers. Each accommodation is individually furnished. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Erie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided weekly.

Similar properties

Free daily continental breakfast
Homewood Suites Erie
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,001 reviews
The price is CA $117
CA $132 total
includes taxes & fees
Jan 11 - Jan 12, 2026
Homewood Suites Erie

Property amenities

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in shower
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Erie Hotel
Candlewood Suites Erie
Candlewood Suites Erie
Candlewood Suites Erie by IHG Erie
Candlewood Suites Erie by IHG Hotel
Candlewood Suites Erie an IHG Hotel
Candlewood Suites Erie by IHG Hotel Erie

Candlewood Suites Erie by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 180 out of 474 reviews
Rating 8 - Good. 119 out of 474 reviews
Rating 6 - Okay. 64 out of 474 reviews
Rating 4 - Poor. 54 out of 474 reviews
Rating 2 - Terrible. 57 out of 474 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Mitch

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Chip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Caroline

Liked: Property conditions & facilities
Disliked: Staff & service
Upon arrival at 4:00 (check-in is 3:00), they gave us the wrong room. They changed our reservation from a king to a queen suite. They corrected it, but we had to wait 20 mins for them to get the room ready. The hand soap bottle was empty, the bathroom not fully clean. Leftovers found in the fridge. Desks/counters dusty. Disappointed overall. The location is good, close to shops, eateries, all within walking distance. Staff was friendly and it was quiet on the plus side.
Stayed 1 night in Sep 2025

8/10 Good

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was nice, but could use some maintenance. Friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter hurt her ankle while off site and the staff was very helpful and accommodating to get her ice. Also, the accommodations were great and I especially enjoyed the water pressure in the shower. However, you can only enter the parking lot from one way which is a slight inconvenience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Stayed 1 night in Aug 2025

6/10 Okay

Andrea

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Bryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was terrible my partner and I asked 3 times for towels.no one came but they were sitting on there behind and on there cell phones.Never once in the 3 days we were staying there,Make the bed or empty garbage.We will never stay at a Candlewood suites again.
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Brandi

Travelled with family and small children
Disliked: Cleanliness
First time staying there, easy check in. Room was large. Had a general dirty feel to it. The bathroom was limited stock. Shampoo and body wash were empty, even though they said they just cleaned and stocked room. Bathroom drain stopper wouldnt screw in due to the large amount of hair in the drain (gross).
Stayed 1 night in Aug 2025

4/10 Poor

TERESE

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Gretchen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Although the staff seemed very nice, they did not do anything they said they would do, no matter how many of them promised. They were also problematically disorganized. Although there are signs in the lobby labeling the facility non-smoking, all of the common areas smelled strongly of pot smoke, even the upstairs hallways. The lobby was stiflingly stinky, as the staff was smoking so much pot on the back patio that it constantly wafted in. Not to mention, why would we want to deal with high employees? It is no wonder they did not handle their jobs well. The "free coffee and fruit" breakfast consisted of hoping that there would be enough cups left, and the same one sad apple sitting in a basket for three days. The snack/breakfast room (pay for items) was sparsely stocked. The rooms were clean and did not smell of pot smoke, thankfully. Several objects in the room did not work (lights, DVD player, etc.).
Stayed 2 nights in Aug 2025

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I booked I was told wasn’t available. The pool was absolutely disgusting. My room was dusty. Their was construction being done on my floor and all of the work tools and objects needed to complete tasks were laying all over the floor which was a tripping hazard and also unsafe as I was staying with a toddler. Housekeeping cart and trash cart was also left on floor the entire three night stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexander C.

Stayed 2 nights in Aug 2025

6/10 Okay

Cindy

Stayed 1 night in Aug 2025

4/10 Poor

Wendy

Travelled with family
Disliked: Amenities, property conditions & facilities
Location was hard to access from all that’s around. They were doing renovations when we were there and that wasn’t noted anywhere. Initial room wasn’t clean and we had to be moved. Will not stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff
Stayed 3 nights in Aug 2025

6/10 Okay

Sandra

Disliked: Staff & service
Seems understaffed, staff does not keep up on customers needs inside hotel. If you hunt someone down they
Stayed 2 nights in Aug 2025

4/10 Poor

Lissett

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property seemed run down. Staff not professional. We arrived and receptionist had coworker sitting on rolling chair across receptionist desk and did not move or give privacy when being registered in. Room was filthy had film of dust on fridge and greasy fingerprints on microwave and dishwasher. Stains on bed cover. Asked to be moved to another room. This one was better but not by much. Bathroom still had stains. I would have stayed at another hotel but I had prepaid the rooms. The area was nice but the hotel was a let down. This was the first time I stayed at a Candlewood but I don’t think I ever will again. Too much money paid for such a bad experience.
Stayed 3 nights in Jul 2025

4/10 Poor

Rick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Better food options, could be cleaner.
Stayed 2 nights in Jul 2025

4/10 Poor

Marcia

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Long black hairs on bathroom floor, old used coffee filter in the maker, dried crumbs on counter, blown light bulbs in room, no body wash in shower, light bulb just hanging loose in the refrigerator, long wait for check in upon arrival with a few other guests staring at the "be back in 10 minutes" sign. Okay for a place to crash but wouldn't choose stay again if there was another option.
Stayed 2 nights in Jul 2025

6/10 Okay

Suzanne

Liked: Staff & service
All the dishes and utensils were in the dishwasher dirty when I arrived. Food in little store was sparse—poor selection. No carts available at checkout. I’ve been at much nicer Candlewoods. Nice fellow checked me in, but you needed at least 3 of him to take care of all the management deficits!
Stayed 1 night in Jul 2025

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was a nightmare.
Stayed 1 night in Jul 2025

2/10 Terrible

michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Check in took over an hour, and we got there an hour after check-in started. No exhaust fan in the shower, and they gave us keys to the wrong room. It was occupied.
Stayed 1 night in Jul 2025