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Hotel Cityroom

Hotel near Veltins-Arena in Gelsenkirchen

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Photo gallery for Hotel Cityroom

Interior entrance
Front of property
Premium bedding, desk, iron/ironing board, free WiFi
Private kitchen
Shower, free toiletries, towels
Reviews
7.4

Good

Popular amenities

  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
Hagenstraße 43, Gelsenkirchen, 45894
  • Popular LocationVeltins-Arena6 min drive
  • Popular LocationZOOM Erlebniswelt8 min drive
  • Popular LocationMovie Park Germany14 min drive
  • AirportDortmund (DTM)46 min drive

Room options

View all photos for Comfort Double Room

Premium bedding, desk, iron/ironing board, free WiFi

Comfort Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite

Premium bedding, desk, iron/ironing board, free WiFi

Comfort Suite

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Suite ( S )

Premium bedding, desk, iron/ironing board, free WiFi

Comfort Suite ( S )

  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Double Room Single Use

Premium bedding, desk, iron/ironing board, free WiFi

Double Room Single Use

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

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Exterior
stays by friends Hotel Arena Gelsenkirchen
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4.3 out of 5, Excellent, (586)
The price is CA $170
per night
CA $182 total
includes taxes & fees
16 May - 17 May
stays by friends Hotel Arena Gelsenkirchen

About the area

Gelsenkirchen

Gelsenkirchen-Nord stay.A stay at this Gelsenkirchen-Nord hotel places you within 3 miles (5 km) of Veltins-Arena and 6 miles (10 km) of Golf Club Schloss Horst. Wittringen Castle and ZOOM Erlebniswelt are also within 6 miles (10 km).

What's nearby

  • Veltins-Arena - 6 min drive
  • ZOOM Erlebniswelt - 8 min drive
  • Nordsternpark - 11 min drive
  • Movie Park Germany - 14 min drive
  • Zollverein Coal Mine World Heritage Site - 16 min drive

Getting around

  • Gelsenkirchen Buer Süd Station - 6 min drive
  • Gelsenkirchen Buer Nord S-Bahn - 10 min walk
  • Düsseldorf Intl. Airport (DUS) - 51 min drive

Restaurants

  • Pandossia - 1 min walk
  • Marifet - 5 min walk
  • Sultan Saray - 7 min walk
  • Subway - 6 min walk
  • Fliegenpils - 1 min walk

About this property

Hotel Cityroom

Hotel near Veltins-Arena in Gelsenkirchen
As a guest of Hotel Cityroom, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Public spaces have free WiFi. Hotel Cityroom also features dry cleaning/laundry services and an ATM. Parking is available for a fee.

This Gelsenkirchen hotel is smoke free.

  • 10 guestrooms or units
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Hotel Cityroom offers 10 accommodations with complimentary newspapers and complimentary bottled water. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Gelsenkirchen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, German, Italian, Spanish, Turkish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 6.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 9 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3 PM - 6 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, and JCB International. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Property is also known as

Hotel Cityroom Gelsenkirchen
Cityroom Gelsenkirchen
Hotel Cityroom Hotel
Hotel Cityroom Gelsenkirchen
Hotel Cityroom Hotel Gelsenkirchen

Hotel Cityroom Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay here unless you want to get bitten by spiders in your bed. I am in Germany for work and was going to stay here. About 30 minutes after I checked in, I noticed a web and several tiny spiders crawling on the bed. I have had bad allergic reactions to spider bites before, so I went and requested a refund, as having spiders in my bed isn't acceptable. When I told the man at the front desk about the spiders, we walked up to the room so I could show him. He looked at them, brushed them off the bed and said "I don't see anything." Then I showed him one that I killed on some toilet paper and he took it from me and put the tissue in his pocket (later I asked what he did with it because I wanted to use it for proof and he said he "I don't know threw it somewhere"). He said there weren't spiders on the bed and he refused to give me a refund. I went ahead and booked another hotel, as almost all hotels in the area were sold out. This other hotel I am at is 45 to 60 minutes away from work, while the Cityroom hotel was only 5 minutes away. I asked him kindly again to refund me. I booked through Expedia and told them about the issue. Expedia tried to call the man from Cityroom while I was still standing at the front desk. The man from Cityroom pretended like he couldn't speak english and hung up. I kept trying to get Expedia to help me out, and they wouldn't. Terrible customer service from both Expedia and The hotel. I will never book through Expedia again.
Stayed 11 nights in Oct 2019

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Der CheckIn ging super unkompliziert über eine Schlüsselbox mit Code. Das Zimmer war sauber und super neuwertig eingerichtet. Parkmöglichkeiten für die Nacht gibt es drum herum genug!
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt für eine Nacht im Cityroom war alles im allen OK
Stayed 1 night in Jan 2020

8/10 Good

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswert
Sehr freundlicher Empfang . Das Hotel ist sehr zentral gelegen . Schade , dass es keine eigenen Parkplätze hat . Einen Schminkspiegel habe ich im Bad vermisst .
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in May 2019

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral in Buer, sehr freundliche Kommunikation
Zentrale Lage in Buer. Das Zimmer war schön hell, sehr sauber und der Betreiber ausgesprochen hilfsbereit und freundlich. Leider kein Aufzug und kein Frühstück im Hotel verfügbar, beides für mich nicht besonders wichtig. Daher eine klare Empfehlung!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super netter Empfang, großzügiges Zimmer, super Preis
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Robert

Sauber und freundlich
Sehr freundliches Personal, sehr moderne und saubere Zimmer.
Stayed 1 night in Sep 2018