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Courtesy Inn Eugene Downtown

2-star property
345 W 6th Ave, Eugene, OR 1-855-887-0424
3.8 out of 5
Good!
See all 16 travelocity Reviews

"Receptionist was friendly and helpful! " More

By a verified traveller on Tue 26 Mar 2024

Points Of Interest

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Hotel Description

Motel near University of Oregon in Eugene

Downtown Eugene stay

Within a 10-minute walk of this Downtown Eugene motel, you'll find Hult Center for Performing Arts and Shelton McMurphey Johnson House. Climbing Columns Trailhead and 5th Street Market are also within half a mile (1 km).

Free perks

This motel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-out. A terrace, a garden, and a picnic area are also on offer.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $124* Per night/room 21 Apr. - 22 Apr.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds and Sofa Bed

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 Queen Bed and Sofa Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtesy Inn Eugene Downtown ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtesy Inn Eugene Downtown

Everyone (10) Couples (2) Family (2)
5 out of 5
Receptionist was friendly and helpful!

Posted by on 26 Mar. 2024

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Comment from Hotel Management

29 Mar. 2024 by Manager

Hello Terry,We are delighted to hear that you had a positive interaction with our receptionist during your stay. Providing excellent customer service is a top priority for us. We appreciate your kind feedback and hope to welcome you back in the future.

3 out of 5

Posted by on 12 Oct. 2023

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Comment from Hotel Management

3 Nov. 2023 by Manager

Hello Michele, Thank you for sharing your feedback with us. We appreciate your comments and apologize for any inconvenience you may have experienced during your stay. We value your input and will use it to improve our services.

1 out of 5
They did not give me the room I reserved. The room they gave me smelled of wet dog and mold. The front desk lady said they did not offer the room I requested but it turns out they did. The continental breakfast was extremely small and limited with no place to sit.

Posted by , from Surprise on 25 Sep. 2023

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Comment from Hotel Management

28 Sep. 2023 by Manager

Hello Monica ,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

5 out of 5

Posted by on 4 Jul. 2023

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Comment from Hotel Management

7 Jul. 2023 by Manager

Hello Jacobus,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

4 out of 5

Posted by on 16 Jun. 2023

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Comment from Hotel Management

18 Jun. 2023 by Manager

Hello ANN,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

4 out of 5

Posted by on 27 Apr. 2023

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Comment from Hotel Management

18 May 2023 by Manager

Hello Brooke,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2 out of 5
I couldn't pay at church in they had already ran my card the morning of my check in day. I couldn't pay cash worthout paying $250 extra for deposit.

Posted by on 19 Feb. 2023

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Comment from Hotel Management

21 Feb. 2023 by Manager

Hello Misty, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

5 out of 5
The motel was old, but modernized inside. I had a very pleasant stay, and I will stay there again!!

Posted by on 19 Aug. 2022

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Comment from Hotel Management

20 Aug. 2022 by Manager

Hello Sharon,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

5 out of 5
Ok

Posted by on 10 Oct. 2021

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Comment from Hotel Management

10 Oct. 2021 by Manager

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

5 out of 5

Posted by on 25 Aug. 2021

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Comment from Hotel Management

24 Nov. 2021 by Manager

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

About the Courtesy Inn Eugene Downtown

Location 345 W 6th Ave, Eugene, OR 97401

Property Features

Free breakfast is served daily. WiFi is free in public spaces. A terrace, a vending machine, and a garden are also featured at the business-friendly Courtesy Inn Eugene Downtown. Self parking is free. This Eugene motel is smoke free.

  • 1 building
  • 1 floor
  • 33 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Eugene Station (0.7 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Courtesy Inn Eugene Downtown offers 33 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Contactless check-in and contactless check-out are available.

  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 4
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 6
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtesy Eugene
  • Courtesy Eugene Downtown
  • Courtesy Inn Eugene
  • Courtesy Hotel Eugene
  • Courtesy Motel Eugene
  • Courtesy Eugene Eugene
  • Courtesy Inn Eugene Downtown Motel
  • Courtesy Inn Eugene Downtown Eugene
  • Courtesy Inn Eugene Downtown Motel Eugene

You should know

  • Up to 4 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.