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 West Chester •1 Room
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Microtel Inn & Suites by Wyndham West Chester

2-star property
500 Willowbrook Ln, West Chester, PA 1-855-887-0424
2.7 out of 5
See all 15 travelocity Reviews

"A bit under construction. An excellent value for what I paid and I would enjoy visiting again once all is completed. " More

By a verified traveller on Wed 18 Dec 2019

Points Of Interest

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Hotel Description

Hotel near West Chester University of Pennsylvania in West Chester

In suburbs

Stay at this West Chester hotel and you'll be within half a mile (1 km) of Tee It Up Golf Center and 2 miles (3 km) of West Chester University of Pennsylvania. Pipers Way and Chester County Historical Society are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the 24-hour business center, express check-out, and conference space. There's a gym on site, and a 24-hour front desk and a picnic area are also provided.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $87* Per night/room 28 Apr. - 29 Apr.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham West Chester ratings based on 15 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham West Chester

Everyone (7) Couples (2) Family (9)
4 out of 5

Posted by on 21 May 2023

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Comment from Hotel Management

14 Jun. 2023 by Microtel Inn & Suites by Wyndham West Chester Team

Dear Robert,Thank you for taking the time to share your positive experience at the Microtel Inn & Suites by Wyndham West Chester. We greatly appreciate your kind review and the 4 out of 5 rating you awarded us.We are thrilled to hear that your stay with us was enjoyable and that we met your expectations. Providing our guests with a comfortable and satisfying experience is our top priority, and we are delighted that we succeeded in doing so during your visit.Your feedback encourages us to continue delivering excellent service and maintaining the high standards we set for ourselves. We are grateful for your patronage and hope to have the opportunity to welcome you back to the Microtel Inn & Suites by Wyndham West Chester in the future.Best Regards,The Microtel Inn & Suites by Wyndham West Chester Team

5 out of 5

Posted by on 15 Apr. 2022

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1 out of 5
No

Posted by on 23 Oct. 2021

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Comment from Hotel Management

31 Oct. 2021 by R M

Dear Wood On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

1 out of 5
Out of the way corner

Posted by on 12 Sep. 2021

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Comment from Hotel Management

13 Sep. 2021 by R M

Dear Charlie On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5
Bugs in bed. No tv in one room. Dirty comforter.

Posted by on 25 Jul. 2021

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Comment from Hotel Management

10 Aug. 2021 by R M

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
A bit under construction. An excellent value for what I paid and I would enjoy visiting again once all is completed.

Posted by , from Baltimore on 18 Dec. 2019

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Comment from Hotel Management

19 Dec. 2019 by R M

Dear Trixiebee We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, please give us a call. We hope to see you again soon

2 out of 5
trash under bed sponge, cup and soap in sink double charged because travelocity didn't send payment, then Microtel front desk said they would call Travelocity and work it out but "never was able to get through" they said. Breakfast helper was great!

Posted by on 4 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5
Absolutely miserable. Worst hotel I’ve ever stayed in you should be ashamed of charging money for this place

Posted by on 16 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5
Non-smoking room smelled like smoke, telephone cord cut, tv remote without. batteries, dirty linens

Posted by on 13 Nov. 2019

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Comment from Hotel Management

15 Nov. 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
Basic room without any standout fetures to name. Ice machine was broken and phone did not work, except when it ranged at checkout time.

Posted by on 28 Oct. 2019

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Comment from Hotel Management

28 Oct. 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

About the Microtel Inn & Suites by Wyndham West Chester

Location 500 Willowbrook Ln, West Chester, PA 19382

Property Features

WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 50 square feet (5 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Microtel Inn & Suites by Wyndham West Chester. Free self parking is available.

  • 102 guestrooms or units
  • 3 levels
  • 50 sq ft of conference space
  • 5 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Microtel Inn & Suites by Wyndham West Chester offers 102 accommodations with safes and complimentary weekday newspapers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This West Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 5.00 per day

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Microtel Inn West Chester
  • Microtel Inn Wyndham Hotel West Chester
  • Microtel Inn Wyndham West Chester
  • Microtel Inn Wyndham West Chester Hotel
  • Microtel Hotel West Chester
  • Microtel Inn And Suites West Chester
  • Microtel Inn & Suites West Chester Hotel West Chester
  • Microtel West Chester
  • West Chester Microtel
  • Microtel Inn & Suites by Wyndham West Chester Hotel
  • Microtel Inn & Suites by Wyndham West Chester West Chester
  • Microtel Inn & Suites by Wyndham West Chester Hotel West Chester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.