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SureStay Hotel By Best Western Fernley

2.5 star property
Enjoy the free parking at this eco-certified Fernley hotel

Choose dates to view prices

Photo gallery for SureStay Hotel By Best Western Fernley

Enjoy a room with a large window offering a view of the outdoors, a flat-screen TV, a desk with a computer and printer, and a comfortable seating area.
Comfortable room with a large bed, desk, and TV, featuring framed artwork and a door to a separate area.
Experience the hotel's elegant entrance with a covered walkway and symmetrical facade.
Relax in our spacious lobby with comfortable seating, a TV, and artwork on display.
Relax by the pool surrounded by lounge chairs and a table, with a clear view of the pool's edge.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1405 Newlands Drive East, Fernley, NV, 89408
  • The Silverado Casino
    ‪2 min walk‬
  • Green Valley Park
    ‪6 min drive‬
  • Fernley 95A Speedway
    ‪10 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Relax in this compact room with a sofa, dining area, and window offering a view of the outdoors.

Suite, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Two single beds with matching headboards and decorative pillows, a dining table, and a dedicated workspace.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Cozy retreat with a large bed, desk, and comfortable seating area.

Standard Room, 1 King Bed, Non Smoking, Microwave

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Enjoy a restful stay in this cozy room featuring a comfortable bed, TV, and desk.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Two single beds with matching headboards and decorative pillows, a dining table, and a dedicated workspace.

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Relax in a spacious room with a large bed, a smaller bed, and a comfortable desk area.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Cozy retreat with a large bed, desk, and comfortable seating area.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Enjoy a restful stay in this cozy room featuring a comfortable bed, TV, and desk.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the area

Fernley

In Fernley .You'll be within half a mile (1 km) of The Silverado Casino and 2 miles (3 km) of Millennium Park with a stay here. Also, Green Valley Park is within 3 miles (5 km) and Truckee River is within 6 miles (10 km).

What's nearby

  • The Silverado Casino - 2 min walk - 0.2 km
  • Millennium Park - 4 min drive - 2.6 km
  • Green Valley Park - 6 min drive - 4.3 km
  • Fernley 95A Speedway - 10 min drive - 12.1 km
  • Tesla Gigafactory - 28 min drive - 39.3 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 39 min drive

Restaurants

  • ‪Flying J Travel Center - ‬12 min walk
  • ‪Pioneer Crossing Casino - ‬3 min drive
  • ‪Taco Bell - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪China King - ‬5 min drive

About this property

SureStay Hotel By Best Western Fernley

Enjoy the free parking at this eco-certified Fernley hotel
SureStay Hotel By Best Western Fernley offers its guests a hot tub and a seasonal outdoor pool. WiFi is free in public spaces. Free breakfast is served. A vending machine, multilingual staff, and laundry facilities are also featured at the eco-certified SureStay Hotel By Best Western Fernley. Self parking is free.

This Fernley hotel is smoke free.

  • 66 guestrooms or units
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • No smoking on site
SureStay Hotel By Best Western Fernley offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Fernley hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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  • Breakfast included
  • Pet-friendly
  • Parking included
3.1 out of 5, 1,007 reviews
The price is CA $116
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Property amenities

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Maximum 3 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 362 out of 978 reviews
Rating 8 - Good. 310 out of 978 reviews
Rating 6 - Okay. 181 out of 978 reviews
Rating 4 - Poor. 68 out of 978 reviews
Rating 2 - Terrible. 57 out of 978 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
pool wasn’t opened or hot tub
Stayed 2 nights in May 2025

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in promptly. Room was clean and had everything I needed.
Stayed 2 nights in May 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in May 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed for one night,no complaints all conditions perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet place. Comfortable beds, and our room was very clean. The people working there were extra friendly and welcoming.
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly, Coulee City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy beds, great breakfast, friendly and professional staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Donna M

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s where we stay when we go to Fernley.
Stayed 3 nights in Apr 2025

8/10 Good

Spencer

Stayed 4 nights in Apr 2025

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in for my husband who arrived before myself. Friendly staff and good price.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Good staff, wore out motel, inconsistent details

The app states the pool and spa are available from September to May, which would include April, but it’s not available in April. It’s empty and padlocked shut. I recommend fixing the pool’s availability. Maybe they meant May to September but that’s not what it says. The app says there’s an elevator. There’s not. I recommend fixing that information. The app says the facility is smoke free. People smoke on the balcony just outside your door. My eyes were burning in my room one night. Not sure if somebody was smoking in the room next door or on the balcony then. Employees smoke just outside the rear office door. Maintenance suffers here. Window missing on one unit. Room has cracks in sink and shower. Mold/mildew/other people’s hair in shower. Shower head leaks and sprays water against wall and ceiling. Lights are dim. Turntable in microwave broken. Hot/cold plumbed backward in sink. Ice machine did not produce ice on several attempts. I did not get the room I booked and paid in full for a month before our stay. All staff we interacted with from the adults in the front office to the high schoolers switching over the rooms in the morning were pleasant and seemed to be interested in doing a good job and in providing good customer service. It’s clear this motel’s shortcomings are not a staff issue but a management issue with not investing in itself to produce a product consistent with the Best Western name. I felt duped by the 7.8 out of 10 average on Hotels.com
Stayed 3 nights in Apr 2025

2/10 Terrible

Bogdan

Business traveller
Disliked: Amenities
Oh so dirty, bathtub and bathroom so nasty and dirty.
Stayed 1 night in Apr 2025

10/10 Excellent

Ruby

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

Everything was exactly what was described and what I expected, except that it was labeled as having an indoor pool, and it ended up being an outside seasonal one so I didn’t get to swim. Other than that everything was good.
Stayed 1 night in Apr 2025

8/10 Good

Jermy T.

Stayed 1 night in Apr 2025

8/10 Good

Becky

Business traveller
Stayed 1 night in Apr 2025

8/10 Good

Yevonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent

Friendly employees, breakfast was basic but convenient, room was clean and comfortable. My only real issue was the security chain on the door. We were not able to engage it because it was too short! That made us really uncomfortable (yes we reported it, no we didn’t request a new room because it was so late and we were already ready for bed) so we placed the table & chair in front of the door for the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Staff here is phenomenal
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder
Stayed 1 night in Mar 2025

2/10 Terrible

Melissa

Stayed 1 night in Mar 2025

8/10 Good

Kayla

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It fit what we needed
Stayed 2 nights in Feb 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite. Breakfast excellent!!
Stayed 2 nights in Mar 2025

6/10 Okay

yong

Liked: Cleanliness, staff & service
Make noisy early morning . hearing from other room 4am
Stayed 1 night in Mar 2025