Hotel Indigo Florence by IHG

4.0 star property
4-star hotel near Piazza di Santa Maria Novella

Choose dates to view prices

Photo gallery for Hotel Indigo Florence by IHG

Restaurant
Exterior
Premium Room (1 King, Single Sofa Bed)
Garden
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Via Jacopo da Diacceto, 16/20, Florence, FI, 50123
  • Place, Fortezza da Basso
    ‪7 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Place, Central Market
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

Room (1 Single Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room (1 King, Single Sofa Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room (1 Queen, Single Sofa bed)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (1 King, Single Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

You may also like

About the area

Florence

Heart of Florence.Your stay at this Historic Centre of Florence hotel places you within 2 miles (3 km) of Cathedral of Santa Maria del Fiore and Ponte Vecchio. Uffizi Gallery and Piazza di Santa Maria Novella are also within 3 miles (5 km).

What's nearby

  • Fortezza da Basso - 7 min walk - 0.6 km
  • Piazza di Santa Maria Novella - 8 min walk - 0.7 km
  • Leopolda Station Exhibition Center - 8 min walk - 0.7 km
  • Basilica of Santa Maria Novella - 10 min walk - 0.8 km
  • Central Market - 10 min walk - 0.9 km

Getting around

  • Fratelli Rosselli Tram Stop - 4 min walk
  • Florence Santa Maria Novella Station - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Tentazioni Cafè - ‬5 min walk
  • ‪Caffè Arcobaleno - ‬2 min walk
  • ‪Five Guys - ‬5 min walk
  • ‪Trattoria Dall’Oste - ‬4 min walk
  • ‪Haveli - ‬3 min walk

About this property

Hotel Indigo Florence by IHG

Property Location With a stay at Hotel Londra, you'll be centrally located in Florence, convenient to Fortezza da Basso and Cathedral of Saint Mary of the Flower. This 4-star hotel is within close proximity of Santa Maria Novella Basilica and Museum and Piazza di Santa Maria Novella. Rooms Make yourself at home in one of the 166 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Enjoy recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.#The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 12 per person (approximately) Covered self parking fee: EUR 20 per day Rollaway bed fee: EUR 35 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO). This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a security system . Special instructions: If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.. Check in from: 2:00 PM. Check in to: 12:00 PM. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: Smoking permitted.

Similar properties

Property amenities

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 26-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Property Registration Number IT048017A14THTGKQ4

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close October 31.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Londra
Indigo Florence By Ihg
Hotel Indigo Florence by IHG Hotel
Hotel Indigo Florence an IHG Hotel
Hotel Indigo Florence by IHG Florence
Hotel Indigo Florence by IHG Hotel Florence

Reviews

Hotel Indigo Florence by IHG Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 117 out of 174 reviews
Rating 8 - Good. 39 out of 174 reviews
Rating 6 - Okay. 11 out of 174 reviews
Rating 4 - Poor. 6 out of 174 reviews
Rating 2 - Terrible. 1 out of 174 reviews

Reviews

10/10 Excellent

Lynelle

Travelled with family
Liked: Amenities
Great Great Great hotel. Beautifully decorated, easily accessible to the squares, the Uffizi and the Duomo and shopping, Good amenities. Definitely would return.
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 days prior to a wedding. While its not directly "downtown" City Center, its an EASY walk to that and thus also not "downtown" cost wise and noise wise. Exit the front door, turn left, when you hit the tran station follow it around the curve and that curved road will lead you right down to the city center, Duomo plaza, from there there are signposts for everything else. The (outdoor) pool area is surprisingly great for a city center hotel. Very nice courtyard, chairs, small cabanas, a really nice hang. The gym is small, but if you want to get something done its perfectly serviceable. We did not eat at the restaurant nor drink at the bar so I cant comment on that. The breakfast is very nice, completely worth the upgrade in cost. Hotel staff are amazing, so nice, so helpful. Taxis are a 5 minute call from the front desk. Taxis are way better in both availability and cost than Uber in Florence. Forget Uber, just ask the front desk to get you a cab. Rooms are pretty typical "Euro Small" if you are used to US hotels, but as long as you know that going in, you will be fine. If you have never been to Europe before, well it takes a little getting used to, if you are a seasoned European traveller, the room is actually larger than most. The added upgrade of a Balconey Room was a godsend in space and also the balcony itself was a great place to sit and have a quiet moment. I'd stay here again in a second.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Away from the city center but we easily walked with our bags along the sidewalk for 5 minutes from S.M. Novella train station. Breakfast and dinner options were great. About 15 minute walk to city center/duomo. Highly recommend this hotel
Stayed 1 night in Aug 2025

4/10 Poor

Gleb

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Nice design, but….This hotel charged me twice for my room and then, at checkout, demanded the keys for a second room that I never booked, never used, and wasn’t even aware of. And of corse, they denied my refund for the room I never reserved or use. Instead of booked premium room I got basic room. On top of that, the place was dirty, with blood on the floor in bathroom and a broken shower. Staff couldn’t properly communicate in English and offered no solutions or care. This is not a small mistake, it is fraudulent and negligent behavior. Management must urgently address both the cleanliness and the unethical billing practices. Until then, this property deserves one star only.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near train station. I felt safe easy walk to main attractions. Great location to get to from the airport by tram. Only draw back is the area is not very pretty but a town that was built in the 1400 who cares.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rizalyn, Hatfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2025

2/10 Terrible

Naj

Stayed 1 night in Jul 2025

10/10 Excellent

Dara

Stayed 3 nights in Jul 2025

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Indigo was a great stay after a long trip to Florence! It was great that is was such a short walk from the train station. We had the most wonderful staff help us from start to our unexpected extended stay. The room was extremely clean and beautiful with a great balcony over the pool, which was also a blessing on such a hot week. To no fault of Hotel Indigo, but it is slightly removed from central area of Florence. Guaranteed if I return to Florence I will be staying here again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very comfortable and the breakfast, lunch and dinner were excellent. The staff were always friendly and helpful. We did have a Wi-fi outage on our last day, reason for knocking one star off.
Stayed 6 nights in Jun 2025

8/10 Good

Mike

Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Handy to central station and walking distance to city cafes, check in fast and smooth with very friendly and efficient Marta. Gym small but fine, has a pool although didnt use this.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Super friendly and helpful staff Nice room
Stayed 4 nights in Jun 2025

8/10 Good

katherine, New York

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was wonderful. But located in a “dead zone” behind the train station.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed
Stayed 5 nights in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Once you're inside this hotel, it's fine. The room is modern, the bed is comfortable, the restaurant is nice. The problem is outside the hotel. It's located in an unattractive part of town. It's not in the part of town that tourists want to see, it's a 10 minute walk from the picturesque part of town. With many other hotel options avaliable in Florence, many of which are located in the beautiful part of town, I don’t think that I'll ever choose to stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheresa

Travelled with family
Liked: Amenities, property conditions & facilities
I loved everything about this hotel! Beautiful decor. Courteous & hard working staff. Delectable food. Clean. Amenities were awesome! Great location in Florence. Quiet. I would give this hotel 10 stars!! I will return here.
Stayed 4 nights in May 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff and great facilities.
Stayed 1 night in May 2025

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located walking distance to the train station. Amazing view from the balcony. Very clean and comfortable!!
Stayed 2 nights in May 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably walkable to tourist sites.
Stayed 3 nights in May 2025

8/10 Good

Sepideh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room, the only thing we could completely hear the neighbours and we were lucky that they all slept at midnight:-)
Stayed 1 night in May 2025

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good location
Stayed 3 nights in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the beautiful whimsical design of our room. The bar was really nice and we enjoyed the live music very much.
Stayed 2 nights in May 2025

10/10 Excellent

Maricela, Glendale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel, during our long Italy vacation we stayed here twice. I was so happy to finish my trip at this hotel. It was the cherry on the top of my Italy vacation. The staff at this hotel is by far the best I have ever met and I want to thank them for being so wonderful. The chef is amazing, his food is delicious as well as a work of art. The hotel is very clean very modern and extremely stylish as soon as you enter the lobby you get a beautiful scent and they offer delicious water with fruit in it as soon as you walk in from a long day of walking around in Florence. You can also enjoy a cocktail at their beautiful chic bar or you can hang out in their awesome lobby area. Ladies, the toiletries in the bathroom are very high-quality. You will not need to bring shampoo, body wash, conditioner, or body lotion. Their products are absolutely top-notch. No other hotel in Italy offered even mid-level toiletries, which is important because it’s one less thing we need to pack in our suitcases.
Stayed 4 nights in Apr 2025