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"Front Desk lady was very pleasant!! " More

By a verified traveller on Thu 28 Dec 2023

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Hotel Description

Mansfield hotel in South Arlington area

South Arlington stay

Within a 15-minute walk of this South Arlington hotel, you'll find Trusted Medical Centers - Mansfield and Baylor Scott & White Emergency Hospital - Mansfield. Kindred Hospital Mansfield and Aristide Event Center are also within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Two queen beds non smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two queens studio sofabed non smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hampton Inn & Suites Mansfield ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hampton Inn & Suites Mansfield

Everyone (6) Couples (1) Family (2)
3 out of 5

Posted by on 7 Apr. 2024

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Comment from Hotel Management

9 Apr. 2024 by Sophia CSR

Hi Ezequiel,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
Front Desk lady was very pleasant!!

Posted by on 28 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Sophia CSR

Hi Tawania,Many thanks for the review with positive comments and ratings. We are glad that you were pleased with the staff. Our team will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

4 out of 5
This is in a good area. However, I have stayed at the hotel next door many times before and it beats this one hands down on front desk staff help and politeness and the noise from the highway is not as loud at the other hotel (highway noise was terrible here). The room was clean and had everything we needed.

Posted by on 3 Jun. 2023

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Comment from Hotel Management

4 Jun. 2023 by Sophia CSR

Hi Kathy,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4 out of 5
Room was some what dated

Posted by on 16 Aug. 2021

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Comment from Hotel Management

9 Sep. 2021 by General Manager

Dear Valued Guest, Thank you for your response.

4 out of 5

Posted by on 8 Jul. 2021

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5 out of 5

Posted by on 5 Aug. 2019

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Comment from Hotel Management

18 Sep. 2019 by Robert H. - General Manager

5 out of 5!!! Thank you!

2 out of 5
My room did not have a mini fridge, many less expensive hotels of course do....the privacy curtains were ripped and torn!...my room failed to be cleaned and serviced on the Saturday night of my stay....a 20% failure rate. Frankly way over priced and sub standard for the over $700 my stay cost. Very disappointing to say the least.

Posted by on 1 May 2019

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3 out of 5

Clean hotel room, no refrigerator and filthy pool.

Pros: Good location, large shower and a good breakfast with clean room.
Cons: Need to add refrigerators to the rooms and replace the mattresses with better quality ones that are more comfortable and clean the pool more often.
Location: Location was good, right across from several stores and restaurants and close to downtown Mansfield and Joe Poole Lake.
The price of the room was the same as other hotels of equal value except this facility did not have a refrigerator in the room and the bed was very uncomfortable. The room was clean and the shower was big although the massage shower head was partially plugged up and didn't work very well. The pool was filthy, I had to use the net to seine the clumps of hair and leaves out of the pool and there was a slimy grime on the pool tiles just above the water line.

Posted by , from Anahuac, TX on 8 Aug. 2016

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Comment from Hotel Management

by Jeffrey E

Thank you for sharing your experience about your most recent stay here with us at the Hampton Inn & Suites in Mansfield. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We will look into the cleaning schedule of the pool as we should be cleaning it every day twice a day. Thank you for bringing to our attention. Your feedback is integral to our ability to continue to improve our service. Our goal is to provide you with a home away from home experience, I am very pleased to hear that we were able to provide this for you during your stay.

3 out of 5

Didn't get what I had reserved

Pros: breakfast was pretty good. Coffee and fruit infused water available at all times.
Cons: give people the room they reserved.
Location: close to other hotels and restaurants.
I had reserved a double queen studio room, but ended up with a double room. They had given my room to someone else even though I had arrived right at check in time 3pm. The room wasn’t even ready at 3pm, so I had to wait 10 minutes. Additionally, we went all the way up to the room with our stuff and saw it was the wrong type of room. I had to go back downstairs and they were not very apologetic. They thought I would ignore that the expensive room we booked was not what they actually gave us?! There were no roll-aways, so someone had to sleep on the floor. The compromise? $50 off my room. Ridiculous.

Posted by , from Austin, TX on 10 Jun. 2016

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Comment from Hotel Management

16 Jun. 2016 by Jeffrey E.

Thank you for sharing your experience about your most recent stay here with us at the Hampton Inn & Suites in Mansfield. As a valued guest, we appreciate your feedback and are delighted to hear that you had a good stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We apologize about this oversight and will provide continuous ongoing training with my staff. Thank you for your feedback. Your feedback is integral to our ability to continue to improve our service. Our goal is to provide you with a home away from home experience for you during your stay. Thank you again for your time and we look forward to seeing you again the next time you are in the Mansfield area.

5 out of 5

Great central location

Pros: Free breakfast, Close restaurants
We stayed with our 3 grandkids (went to the Fort Worth Museum and Hawaiian Falls waterpark). The front desk staff was great at getting us settled in with the 3 of them. We all enjoyed the pool at the hotel. Breakfast is a fix-it yourself setup, with waffles, eggs, etc. Very good! Had a great stay and would highly recommend for ease of travel via the freeway system to a lot of places in the area(s).

Posted by , from TX on 15 Nov. 2011

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About the Hampton Inn & Suites Mansfield

Location 1640 Highway 287 N, Mansfield, TX 76063

Property Features

Hampton Inn & Suites Mansfield offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 549 square feet (51 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Mansfield also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. This Mansfield hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 3 levels
  • 549 sq ft of conference space
  • 51 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn & Suites Mansfield offers 88 air-conditioned accommodations with video-game consoles and safes. Pillowtop beds feature down comforters. 32-inch LCD televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • HD television
  • Movies for purchase
  • Coffee maker
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hotel Mansfield
  • Hampton Inn Mansfield
  • Mansfield Hampton Inn
  • Hampton Inn & Suites Mansfield Hotel Mansfield
  • Hampton Inn And Suites Mansfield
  • Hampton Inn Mansfield Hotel
  • Hampton Inn Suites Mansfield
  • Hampton Inn Suites Mansfield
  • Hampton Inn Suites Mansfield TX
  • Hampton Inn & Suites Mansfield Hotel
  • Hampton Inn & Suites Mansfield Mansfield
  • Hampton Inn & Suites Mansfield Hotel Mansfield

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.