Hey Lou Hotel Frankfurt Airport

Kelsterbach guestrooms with free WiFi

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Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Standard Single Room, 1 Single Bed, Non Smoking
Reception
Dinner served, Regional cuisine, garden views
Electric vehicle charging station

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Isarstrasse 2, Kelsterbach, HE, 65451
  • The Squaire
    ‪6 min drive‬
  • Deutsche Bank Park
    ‪10 min drive‬
  • Jahrhunderthalle
    ‪14 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪7 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 King Bed

Standard Twin Room, 2 Twin Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Single Room, 1 Twin Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Kelsterbach

On river.At this Kelsterbach hotel, you'll be within 6 miles (10 km) of The Squaire and 12 miles (20 km) of Deutsche Bank Park. Financial District and Jahrhunderthalle are within 16 miles (25 km).

What's nearby

  • Lufthansa Flight Training Center - 5 min drive - 8.2 km
  • The Squaire - 6 min drive - 9.2 km
  • Deutsche Bank Park - 10 min drive - 17.6 km
  • Frankfurt Trade Fair - 13 min drive - 21.0 km
  • Jahrhunderthalle - 14 min drive - 19.5 km

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Frankfurt am Main Flughafen Regional Station - 8 min drive
  • Frankfurt Airport (FRA) - 9 min drive

Restaurants

  • ‪Pinta Beach - ‬7 min drive
  • ‪Congresium Event Center - ‬8 min walk
  • ‪Uferbar - ‬18 min drive
  • ‪Drei Meter über dem Main - ‬14 min drive
  • ‪Aniks Tasty Kitchen - ‬20 min walk

About this property

Hey Lou Hotel Frankfurt Airport

Kelsterbach guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 4 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1421 square feet (132 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hey Lou Hotel Frankfurt Airport. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This Kelsterbach hotel is smoke free.

  • 1 building
  • 234 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1421 sq ft of conference space
  • 132 sq m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Serbian, Spanish, Turkish

Similar properties

Property amenities

Family friendly

  • Children's games
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 19.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 19.95 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 9.95 for children
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 370 out of 826 reviews
Rating 8 - Good. 277 out of 826 reviews
Rating 6 - Okay. 106 out of 826 reviews
Rating 4 - Poor. 44 out of 826 reviews
Rating 2 - Terrible. 29 out of 826 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

One nighter after overnite flight, perfect due to airport proximity. Nice walk to small town, the old damn and locks are interesting. The shuttle to airport is convenient wish it ran middle of the day.
Stayed 1 night in May 2025

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Asabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I made the mistake of only checking the box for one person instead of two. When I checked in, there was exactly one pillow on the bed, one duvet, and one towel. Trying to get a second towel and pillow was like pulling teeth. The desk clerk was obviously stressed and not very helpful. I eventually got it resolved. I reserved a 7:30 a.m. shuttle to the airport, but there were more people trying to get on who didn't reserve. The shuttle, even though it was large, had us packed in like sardines. Much to everyone's surprise, it stopped at a second hotel to squeeze on even more passengers.
Stayed 1 night in May 2025

8/10 Good

Katie, Beaverton

Stayed 1 night in May 2025

6/10 Okay

Ali, Marquette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area is industrial in nature. 30 minutes away on foot from nearest metro station. The breakfast buffet was basic. Room has no fridge or coffee or tea. Airport shuttle has limited hours of operation and there is now to arrange for airport transport as advertised. Costly taxi to and from airport. Description on airport shuttle need to be clarified. From 10:30 to 16:00 no airport shuttle is available. Staff did not care to make any other arrangements. Incredibly very limited restaurant in the area and must travel to downtown Frankfurt for that which is an hour away by foot/train. The facility overall is very nice.
Stayed 2 nights in May 2025

8/10 Good

Xanthe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and the bed was comfortable. A great hotel to stay for a night, close to the airport and comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Apr 2025

8/10 Good

Terry

Travelled with group
Liked: Cleanliness, property conditions & facilities
Despite advertising facilities in all rooms there were none in the 5 separate rooms I booked.
Stayed 2 nights in Apr 2025

6/10 Okay

Angela, Syracuse

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The rooms and hallway were very hot. It was difficult to sleep. We changed rooms since the first one was dirty with hair on the bed.
Stayed 1 night in Apr 2025

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Remote.. however it was nice and clean. Shuttle to hotel so great
Stayed 1 night in Apr 2025

4/10 Poor

kamran

Bad quality bedding especially pillows. Smelly rooms. No kettle or anything in the room.
Stayed 1 night in Apr 2025

4/10 Poor

shirin

Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
Not comfortable, not close to anything
Stayed 1 night in Apr 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and helpful. Definitely I would stay here again on my future trips to EU.
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JOEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to riverside
Stayed 1 night in Mar 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Safe
Stayed 1 night in Mar 2025

10/10 Excellent

Aygul

Liked: Cleanliness, staff & service, property conditions & facilities
Der Aufenthalt war sehr angenehm, Shuttle Service hat super funktioniert
Stayed 1 night in Mar 2025

8/10 Good

BRADLEY, DOWNSVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time i used the self check in. Found it easy and hassle free. Staff in the restaurant were very friendly. While the room was small, for single night waiting for a flight, was comfortable enough.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosario

Liked: Amenities, property conditions & facilities
Staffs are very helpful and very attentive to our needs. Definitely stay in the property.
Stayed 3 nights in Mar 2025

6/10 Okay

George, Monroe

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overpriced. Though labeled as "airport", it was not near the airport. Check-in and check-out was sterile - do it yourself at a computer. On the other hand, the facility itself was clean. And the staff member near the computers was courteous.
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly, Otsego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel; funky design and decor. Breakfast buffet was amazing. Easy to hop on the tram and get to the train station via the Pfaffanthal-Kirchberg funicular.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Karen, Gig Harbor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay in Rothenburg - Germany. My husband and I celebrated our 38th wedding anniversary and the host made our welcome so beautiful. Highly recommend this property for a clean, safe, and comfortable stay in a very romantic city.
Stayed 1 night in Feb 2025