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5.0 out of 5

"Early check-in was possible and handled by the very courteous staff at the reception desk. Our room was ready and in impeccable condition, the houseke ... " More

By a verified traveller on Mon 06 Mar 2017

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Hotel Description

Family-friendly stay near Palmengarten

City center stay

Within a 10-minute walk of this Innenstadt hotel, you'll find Zeil Shopping District and Alte Oper. Romerberg and Maintower are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a health club, and a restaurant are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the indoor pool and perks like free WiFi.

MP3 docks, WiFi

Boasting comforts like premium bedding and down comforters, the 342 guestrooms also offer MP3 docks and LCD TVs with satellite channels. 24-hour room service, WiFi, and minibars are also available.

Room, 1 King Bed (Park or City View)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$194* Per night/room 1 Nov. - 2 Nov.

Executive Room, 1 King Bed (Park or City View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds (Park or City View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 3 Single Beds (Park or City View)

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Executive Room, 2 Single Beds (Park or City View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds (Park or City View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hilton Frankfurt City Centre ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Frankfurt City Centre

Everyone (3)
5 out of 5

Great location - Really enjoyed our stay

Early check-in was possible and handled by the very courteous staff at the reception desk. Our room was ready and in impeccable condition, the housekeeping staff was friendly and very helpful with our request for slippers. Breakfast buffet left no wishes unfulfilled. Of note is the superb service by Muhammed who was most attentive to our every need - coffee flowed - which is what we enjoy, he replenished our fresh squeezed orange juice, made certain we got fresh waffles, seated a family with 3 small children at the window where they had plenty of space for a high chair. Overall Muhammed is A-one in service and you felt he really enjoys his work. Checkout was accurate, professional and quick. I highly recommend staying at the Hilton Frankfurt City Center - the location is excellent!

Posted by , from germany on 6 Mar. 2017

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5 out of 5

Lovely Hotel

Everyone was very nice and welcoming. They allowed me to check in early. The room was very clean with all the comforts of home. It was also very quiet. Within walking distance of many good restaurants and sights.

Posted by , from American on Business on 18 May 2016

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5 out of 5

Frankfurt

In general our Stay was good. Although I found some staff member not as friendly. I didn't like the fact that there was noconcierge service and It made planing site seen a little difficult. Hotel offers great breakfast, The one big Pluse I found, it is located 5 to 10 min walk to the old town and shopping areas and many attractions.

Posted by , from S on 17 Nov. 2015

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5 out of 5

The Hilton Frankfurt hotel was amazing!!!! The staff was super helpful and the room was wonderful.

Pros: Close restaurants, Free Internet, Quiet
The Hilton Frankfurt hotel was amazing!!!! The staff was super helpful and the room was wonderful. The modern bathroom had a stand alone shower and a garden tub. The room was spacious with lovely views of a park. I couldn't have asked for better service or accomodations. Will defintley stay here on my next visit to Frankfurt!

Posted by , from Houston, TX, USA on 12 Jul. 2012

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5 out of 5

Best Hotel in Frankfurt!

I have stayed in a few hotels in Frankfurt, all considered 5 stars, but the Hilton is the best of them all. It may cost a bit more, but value for the money you pay is more than worth it. The staff is the friendliest and most accomodating of any hotel I have even stayed in, ever. Facilities are top notch, the fitness center and pool are literally the largest and finest in Frankfurt, as large or larger than independent fitness centers. The restauraunt is very good, from the morning breakfast buffet (very large encompassaing any food you could possibly imagine), to the dinners, for which I would recommend anything on the menu, especially the steaks. The rooms were clean and modern, as was the entire hotel. Internet is scathingly fast, and reasonably priced. The best part of the hotel was the staff, I normally travel casually, and the staff treated me just the same as if I was in a suit and tie, the sign of an unpretentious hotel, well trained and professional. The bar has everything from beer to Remy Martin Louis XIII, well stocked and the bartenders knowledgeable. The hotel is a few blocks (easy walking distance from the center of town, the Zeil, Goethe strasse, the Romer, etc. If you are in Frankfurt, don't hesitate to stay here, you won't be dissapointed.

Posted by on 29 Sep. 2007

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About the Hilton Frankfurt City Centre

Location Hochstrasse 4, Frankfurt, HE 60313

Property Features

Hilton Frankfurt City Centre offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. There are 15 meeting rooms available. A spa tub, a sauna, and spa services are also featured at the family-friendly Hilton Frankfurt City Centre. Parking is available for a fee. This Frankfurt hotel is smoke free.

  • 1 building
  • 342 guestrooms or units
  • 12 levels
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Frankfurt Intl. Airport (FRA) (21.2 km / 13.2 mi)
  • Train station: Frankfurt (Main) Central Station (1.8 km / 1.1 mi)
  • Metro station: Eschenheimer Tor Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Frankfurt City Centre offers 342 accommodations with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests can enjoy buffet breakfast for a fee.

PARK restaurant & terrace - Onsite restaurant.

Vista Bar & Lounge - Onsite bar. Open daily.

24-hour room service is available.

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 75.0 per night.

Pet Policy

  • Pets: EUR 40 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 44 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 33 for adults and EUR 16.5 for children (approximately)
  • Fee for in-room wireless Internet: EUR 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: EUR 32 per day
  • Pet fee: EUR 40 per accommodation, per stay
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frankfurt Hilton
  • Hilton Frankfurt
  • Hilton Hotel Frankfurt
  • Hilton Frankfurt Hotel
  • Hilton Frankfurt Hotel Frankfurt
  • Frankfurt Hilton International
  • Hilton International Frankfurt
  • Hilton Frankfurt City Centre Hotel
  • Hilton Frankfurt City Centre
  • Hilton Frankfurt City Centre Hotel
  • Hilton Frankfurt City Centre Frankfurt
  • Hilton Frankfurt City Centre Hotel Frankfurt

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.