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Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

4.5 star property
4.5-star luxury hotel near Frankfurt Trade Fair, connected to a shopping center

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Photo gallery for Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Daily buffet breakfast for a fee
Lobby
1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Free WiFi
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Vilbeler Str. 2, Frankfurt, HE, 60313
  • MyZeil
    ‪5 min walk‬
  • Römerberg
    ‪11 min walk‬
  • Frankfurt Christmas Market
    ‪12 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Room (2 Adults + 2 Children)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Family Room (2 Adults + 2 Children)

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(17 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(27 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Balcony

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, Balcony

  • 41 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Extra Bed 2 Adults + 2 Children)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room (Extra Bed 2 Adults + 2 Children)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 2 children)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite (Extra Bed 2 adults + 2 children)

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Deluxe Room, Balcony (Extra Bed 3 Adults)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, Balcony (Extra Bed 3 Adults)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Family Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

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About the area

Frankfurt

Central Frankfurt getaway .Within a 15-minute walk of this Innenstadt hotel, you'll find Römerberg and Frankfurt Christmas Market. Museumsufer and MyZeil are also within half a mile (1 km).

What's nearby

  • MyZeil - 5 min walk - 0.4 km
  • Römerberg - 11 min walk - 0.9 km
  • Frankfurt Christmas Market - 12 min walk - 1.1 km
  • Alte Oper - 14 min walk - 1.2 km
  • Main Tower - 15 min walk - 1.3 km

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 4 min walk
  • Frankfurt Airport (FRA) - 28 min drive

Restaurants

  • ‪Westin Executive Club Lounge - ‬2 min walk
  • ‪Central - ‬2 min walk
  • ‪Sushi Stars - ‬2 min walk
  • ‪Dim Sum Haus - ‬1 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk

About this property

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

4.5-star luxury hotel near Frankfurt Trade Fair, connected to a shopping center
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 312 square feet (29 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Avani Frankfurt City Hotel (previously NH Collection Frankfurt City).

This 4.5-star Frankfurt hotel is smoke free.

  • 1 building
  • 256 guestrooms or units
  • 6 levels
  • 312 sq ft of conference space
  • 29 sq m of conference space
  • Built in 2003
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offers 256 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. Premium satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, German

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  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
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CA $136 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 47-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 45
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Frankfurt NH City
Hotel NH Frankfurt City
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City
NH Collection Frankfurt City

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 284 out of 458 reviews
Rating 8 - Good. 112 out of 458 reviews
Rating 6 - Okay. 39 out of 458 reviews
Rating 4 - Poor. 15 out of 458 reviews
Rating 2 - Terrible. 8 out of 458 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nnanyelugo, Amstelveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for both business and pleasure.
Stayed 2 nights in May 2025

8/10 Good

Dianne

Travelled with partner
Liked: Cleanliness, staff & service
Location is very good. Close to everything. Staff are very nice and friendly. Breakfasts are delicious! The cons: Twin beds are very small. Smaller than average. Also the air conditioning only cools the room so much. It wasn’t well ventilated and we had to run the air conditioning 24 hours a day and the room still felt warm and somewhat stuffy. There is a nightclub a couple of blocks away so if your room is at the front of the hotel, it’s very noisy at night especially on the weekends.
Stayed 4 nights in May 2025

8/10 Good

Hedieh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Apr 2025

8/10 Good

ZhengLing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vip treatment. The area was quiet but near shopping streets. The balcony was a nice touch but it was not the best maintained. The room was spacious and the amenities were adequate but lacking utensils
Stayed 2 nights in Apr 2025

6/10 Okay

Holly, denver

Travelled with partner
Liked: Cleanliness, staff & service
The property is lovely, however, the rooms do not have any temperature control. Windows can be opened but we were right over a very busy restaurant/bar that was quite lively until 2am each night. Sadly, our room got so stuffy and warm, even with outside temps in the 60s, that it made it miserable to sleep.
Stayed 3 nights in May 2025

10/10 Excellent

Osmar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

It was great hotel clean, friendly staff , near a train station perfect for the price
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Stayed 1 night in May 2025

10/10 Excellent

Alison

Stayed 2 nights in Apr 2025

10/10 Excellent

Marcos G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but the room was having issues with the ac and it was hot
Stayed 1 night in Apr 2025

10/10 Excellent

Celene J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Jacqueline, Weatherford

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After traveling to Rome, Marseille, Bordeaux and Paris, the Avani in Frankfurt was the best hotel of all! Nice reception area, the staff could not be nicer or more helpful, and - after the teeny rooms in other hotels - the room was so spacious! And was so reasonably priced! The breakfast was great, also with attentive staff. I will always look for an Avani property when I travel.
Stayed 1 night in Apr 2025

8/10 Good

ODED

Liked: Cleanliness, staff & service, property conditions & facilities

A high standard hotel

Came for two nights. We ordered a king bed, yet although not informed in advance we’re given two single beds. They were big enough. Otherwise the room was comfortable and clean. The next day we were offered the appropriate room, but that was inconvenient. We were also offered free breakfast. All staff members were extremely kind. The breakfast was very good. The room very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to good shopping and felt safe. Close to good restaurants.
Stayed 2 nights in Feb 2025

6/10 Okay

Susanna

Travelled with family
Liked: Cleanliness, room comfort

Air condition problem

I reservated two room for my family because they didn't have room for 3 people. Air condition in our room didn't work, it was very hot in the room. They started explaining that the hotel system works according to the seasons & they can give us a fan, but in some reason in the loby air conditioner worked very well "not according the seasons". We asced for a change the room. Some girl in the reception wasn't so nice to us. Overall experience was okay: the breakfast was good, room cleaning was good.
Stayed 4 nights in Apr 2025

8/10 Good

ANDREI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general the hotel is nice and the breakfast was good. There was only one issue with beds.. We stayed in the hotel with two children of 8 and 10 years old, while booking it was written that we would be offered OR two double beds OR four single beds but when we arrived there was only double bed and a narrow sofa. I told the manager that sofa was not ok, she said she'd settle it and led us to another suite with double bed in one room and the other room was empty with no beds. The manager told me several times that they'd bring us two single beds for our kids but once again the staff brought us the narrow sofa. I told them it's not ok for us because it's too narrow for the kids but it turned out that the staff didn't understand any of my words, they did not understand English and they just covered the bed and went away. I returned to managers on the reception, they told me that they "could only bring one more single bed but there's no more place for it". So I had to agree for the sofa but I was really upset, I didn't understand why couldn't they initially just bring two single beds.. I wish I had more comfortable stay for my kids.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kazunori

Stayed 1 night in Feb 2025

10/10 Excellent

WALA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Best equipped hotel room I’ve ever stayed in, couldn’t fault the room. Breakfast was pricey but very good - would stay again and recommend to others.
Stayed 1 night in Apr 2025

10/10 Excellent

arunee, nyc

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Brea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. Check-in went smoothly and the staff were so kind to our big family. The breakfast was amazing!
Stayed 1 night in Apr 2025

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Amram, ALFEI MENASHE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the shopping street, spacious rooms, comfortable bed and high level service
Stayed 2 nights in Mar 2025

10/10 Excellent

Warley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amritta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, photos don't do it justice! Customer service was great and the rooms were so comfortable and spacious (we got a free upgrade booking with expedia!) Would highly recommend
Stayed 2 nights in Mar 2025