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5.0 out of 5

"Good hotel close to the airport. Very clean and well maintained " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

4-star hotel near The Squaire

Close to airport

You'll be within 2 miles (3 km) of The Squaire and 9 miles (15 km) of Deutsche Bank Park with a stay here. Staedel Museum and Maintower are within 12 miles (20 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, free WiFi in public areas, and airport shuttle. Self parking, a terrace, and a garden are also offered.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 158 guestrooms also offer free WiFi and sitting areas. Flat-screen TVs come with satellite channels, and other amenities include free wired Internet and minibars.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$89* Per night/room 2 Oct. - 3 Oct.

NH Frankfurt Airport ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for NH Frankfurt Airport

Everyone (3)
5 out of 5
Good hotel close to the airport. Very clean and well maintained

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by NH

Dear Sirs,, Thank you very much for taking the time to share your experience with us. We are pleased that you felt comfortable with us and hope to welcome you soon again in our hotel. Best regards Your team from the NH Frankfurt Airport

5 out of 5
There is a SHUTTLE BUS from the airport to the Hotel - which is why I decided on this hotel...but this shuttle bus is the same color and signage as their sister hotel on the other side of town and I took the wrong bus. I had to make a 20 min customer service call long distance to you guys to resolve the situation. The hotel kindly payed for a taxi to transfer me but the only identifying mark to separate the two places in the #1 and #2 on the bus... IMPOSSIBLE at night and for an anglo saxon to determine which shuttle to catch.

Posted by on 23 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by NH FRA

Dear Sirs, thank you for taking the time to share your experience with us. We are very sorry that during your stay not everything was to your satisfaction. We have already passed your feedback to the responsible department.

5 out of 5

Posted by on 22 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Your team from the NH Frankfurt Airport

Thank you very much for taking the time to share your experience with us. We are pleased that you enjoyed your stay and hope to welcome you soon again. Best regards

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 4 meeting rooms available. An airport shuttle at scheduled times is available for a fee. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly NH Frankfurt Airport. For a fee, parking is available. This 4-star Kelsterbach hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 3 levels
  • Built in 1993
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Frankfurt Intl. Airport (FRA) (5.3 km / 3.3 mi)
  • Train station: Frankfurt (Main) Airport Regional Station (5.3 km / 3.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

NH Frankfurt Airport offers 158 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Nhube - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Feel Safe at NH (NH Hotels) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Feel Safe at NH (NH Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
  • Airport shuttle fee: EUR 3 per person (roundtrip)
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frankfurt NH Airport
  • Hotel NH Frankfurt Airport
  • Nh Frankfurt Airport Hotel Kelsterbach
  • Nh Frankfurt Airport Kelsterbach
  • Nh Hotels Kelsterbach
  • NH Frankfurt Airport Hotel
  • NH Frankfurt Airport Kelsterbach
  • NH Frankfurt Airport Hotel Kelsterbach

You should know

  • NH Frankfurt Airport offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.