Overall, our stay was good, but the price doesnât really match the facilities or room quality - it felt more like an average hotel you might find elsewhere. The staff at reception werenât particularly welcoming, which stood out given the hotelâs high price and rating. In the room, we could hear noise from outside, something that sounded like a hand dryer, as well as from neighboring rooms, so the soundproofing wasnât great. There was also a door near our room that made a loud noise every time someone used it. The carpet wasnât very clean either, not because it wasnât cleaned properly, but there were some noticeable stains that seemed to be permanent. The location is excellent - just a minute away from Eyre Square and the train station. The city itself is lovely.