Chalet rustique entier

Overlook - Hot Tub - Beaver Lake

Chalet rustique près de Beaver Lake à Garfield

Choisissez des dates pour afficher les prix

Galerie de photos de l’hébergement Overlook - Hot Tub - Beaver Lake

Une terrasse en bois avec deux chaises et une table, d’où l’on a vue sur un lac et une forêt.
Une cuisine avec des meubles de rangement en bois, un réfrigérateur en acier inoxydable et une table à manger en bois, accompagnée de bancs.
Une maison à deux étages avec un porche à l’avant, une allée et un petit jardin devant, agrémenté d’arbres et d’arbustes.
Un vaste espace de vie comprenant un canapé, une cheminée et de grandes fenêtres donnant sur l’extérieur.
Une cuisine moderne avec des meubles en bois, un grand îlot central doté de tabourets de bar et une vue sur un lac grâce à de grandes fenêtres.

Avis

9,4 sur 10 – 
Exceptionnel

Chalet rustique entier

5 chambres3 salles de bain12 personnes212 m²

Commodités populaires

  • Baignoire à remous
  • Cuisine
  • Laveuse
  • Sécheuse
  • Climatisation
  • Stationnement disponible

Explorez la région

Afficher sur la carte
Garfield, AR
  • Place, Lost Bridge North Park
    ‪3 min en voiture‬
  • Place, Lost Bridge South Park
    ‪3 min en voiture‬
  • Place, Beaver Lake
    ‪3 min en voiture‬
  • Airport, Fayetteville, Arizona (XNA-Aéroport régional Northwest Arkansas)
    ‪53 min en voiture‬

Options de chambre

À propos du quartier

Garfield

À Garfield .Vous trouverez Beaver Lake et Lost Bridge North Park à moins de 5 km de chalet rustique. Lost Bridge South Park et White River se trouvent également à moins de 5 km.

À proximité

  • Lost Bridge North Park - 3 min en voiture - 2.6 km
  • Lost Bridge South Park - 3 min en voiture - 2.6 km
  • Beaver Lake - 3 min en voiture - 3.0 km
  • Lost Bridge Marina - 7 min en voiture - 5.1 km
  • City Hall Park - 15 min en voiture - 23.0 km

Transport

  • Fayetteville, Arizona (XNA-Aéroport régional Northwest Arkansas) : à 53 min en voiture

Restaurants

  • ‪Short Stop Conoco - ‬12 min en voiture
  • ‪Shortstop Grill - ‬12 min en voiture
  • ‪Ventris Trails End Resort Restaruant - ‬20 min en voiture
  • ‪Tiki Bar - ‬50 min en voiture
  • ‪Porky's Pizza - ‬12 min en voiture

À propos de cet hébergement

Hébergement entier

Vous aurez le chalet rustique entier pour vous et ne le partagerez qu’avec d’autres voyageurs de votre groupe.

Overlook - Hot Tub - Beaver Lake

Summary:

This is a one of a kind unique lake home with one of the most amazing views of Beaver Lake! Located in Lost Bridge Village this home is the perfect getaway from the day to day, yet still located 30 minutes to many attractions in Northwest Arkansas including shopping, restaurants, bike trails and local breweries. If you’re looking to spend time out on the water, Lost Bridge Marina is 3.2 miles away and they have daily boat rentals and slip rentals!



The Space:

- Self check in

- Three story lake house

- Cabin style / rustic comfy decor

- Fully stocked kitchen

- Oven, stove, fridge, microwave, dishwasher, Keurig

- Open concept kitchen and living room

- Ceiling fans in every bedroom

- Laundry room with washer and dryer

- Large back patio with an East facing view



If you plan to bring a boat, please contact us in advance with the size and description so we can confirm whether we're able to accommodate it.



Featured Amenities

- High speed wifi

- LED smart TVs

- Luxurious bed linens

- Room darkening shades

- Ultra plush towels

- Kcups, dishes, utensils, pots, pans, cookware

- Detergent and dryer sheets

- Two kayaks available for guest use

- Hot tub, gas grill and plenty of outdoor seating on deck

- Gas grill available

- Game room with board games, dartboard, air hockey, and ping pong

- Access to the LBV community area (swimming pool, gym, basketball court, lake front entry)



Guest Access:

Parking is available directly in front of the home. A code will be provided to access the front door. Mail - If you plan on receiving any mail or packages during your stay, please have it sent to the nearest USPS office. We are not able to coordinate mail or packages at this unit.



The Neighborhood:

- 6 min drive to Lost Bridge Village (2 miles)

- 30 min drive to Downtown Rogers (20 miles)

- 40 min drive to Downtown Bentonville (25 miles)



Getting Around:

If the dates you’re looking for are unavailable or you need different accommodations, please visit our profile to check out our other properties in Northwest Arkansas!



As a professional vacation rental company, we do require our guests to upload an acceptable government-issued photo ID for additional identity verification and sign our terms & conditions agreement on our guest portal, which is where you will be able to view your check in instructions upon completion of pre-check-in requirements. If you are booking a reservation for someone other than yourself, we do need the contact information of the guest(s) who will be staying at the property.



Our cancellation policy is as follows: Bookings cancelled at least 30 days before the start of stay will receive a 100% refund minus a nonrefundable 3%* charge to cover credit/debit card processing fees. Bookings cancelled at least 14 days before the start of stay will receive a 50% refund minus a nonrefundable 3%* charge to cover credit/debit card processing fees. Otherwise, a refund will not be processed. *3% charge only applies if Stay NWA is responsible for payment collection.



Other Things to Note:

Payments collected by The Wanderlust Co are secure. Your payment will be handled safely during your course of business with us. Payments are powered by Stripe, are Safe and Secure SSL Encrypted. We accept MasterCard, Visa, Discover and American Express. We only accept payments in U.S. currency.



Rental Fee: 100% of the reservation will be charged to your payment method at booking confirmation.



Cancelation Policy: Bookings canceled at least 30 days before check in will receive a 100% refund minus a nonrefundable 3% charge to cover credit/debit card processing fees. Bookings canceled at least 14 days before check in will receive a 50% refund minus a nonrefundable 3% charge to cover credit/debit card processing fees. No refunds will be processed within 14 days of check in.



Pre-Check In Requirements: As a professional vacation rental company, we do require our guests to upload an acceptable government-issued photo ID for additional identity verification and sign our terms & conditions agreement on our guest portal, which is where you will be able to view your check in instructions upon completion of pre-check-in requirements. If you are booking a reservation for someone other than yourself, we do need the contact information of the guest(s) who will be staying at the property.



House Rules ($250 penalty fee per rule broken):

(1) No smoking inside or outside the property

(2) No pets

(3) No parties or events





The Lost Bridge Village Community Area is open from 12PM to 7PM every day except Tuesday. There is a $5 charge for children and adults; infants and toddlers are exempt. Please reach out to us for reimbursement if you use this amenity.



Interaction with Guests:

We’re always here to help make your stay as enjoyable and seamless as possible. Our local team is available to assist with questions, recommendations, or any needs that arise during your visit. For any urgent matters, please don’t hesitate to call us directly at 479-222-1838.

Hébergements similaires

Commodités de l’hébergement

Piscine/spa

  • Baignoire à remous

Internet

  • Disponible dans le chalet rustique : Wi-Fi

Stationnement et transport

  • Stationnement sur place

Cuisine

  • Batterie de cuisine, vaisselle et couverts
  • Cafetière-théière
  • Four
  • Four à micro-ondes
  • Grille-pain
  • Lave-vaisselle
  • Réfrigérateur
  • Surface de cuisson

Chambres

  • 5 chambres
  • Draps fournis

Salle de bain

  • 3 salles de bain
  • Baignoire
  • Douche
  • Séchoir à cheveux
  • Serviettes fournies
  • Shampooing

Lieux de séjour

  • Foyer

Divertissement

  • Lecteur de DVD
  • Téléviseur

Espaces extérieurs

  • Balcon
  • Gril au charbon

Buanderie

  • Détergent à lessive
  • Installations de buanderie
  • Laveuse-sécheuse

Espaces de travail

  • Bureau

Confort

  • Chauffage
  • Climatisation
  • Ventilateur de plafond

Animaux de compagnie

  • Aucun animal de compagnie autorisé

Accessibilité

  • Hébergement non-fumeurs

Services et commodités

  • Fer et planche à repasser

Activités

  • Jeu de hockey pneumatique

Dispositifs de sécurité

  • Détecteur de monoxyde de carbone (L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.)
  • Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.)
  • Trousse de premiers soins
  • Extincteur

Information générale

  • Taille de l’unité : 2 280 pieds carrés

Politiques

Arrivée

Arrivée à partir de 16 h
Arrivée sans contact offerte
Âge minimal pour l’enregistrement : 25 ans

Départ

L’heure limite de départ est 10 h.

Instructions spéciales pour l’enregistrement

L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ.
Les renseignements fournis par l’hébergement peuvent être traduits au moyen d’outils de traduction automatique.

Règles

By booking our property you are agreeing that you have read our house rules, you agree to our house rules, and you will accept full responsibility ...

Animaux de compagnie

  • Les animaux ne sont pas acceptés.

Enfants et lits supplémentaires

  • Children are welcome.

Événements

Aucun événement autorisé

Fumeurs/non-fumeurs

Interdis de fumer

Renseignements importants

À savoir

Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’hébergement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties.
Cet hébergement accepte l’argent comptant.
Les fêtes et les événements de groupe sont strictement interdits.
L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.
L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de premiers soins.
Cet hébergement dispose d’espaces extérieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiétudes, nous vous recommandons de communiquer avec l’hébergement avant votre arrivée pour confirmer qu’il pourra vous accueillir dans une chambre appropriée.
Cet hébergement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales dépendent de la disponibilité au moment de l’enregistrement. Elle ne peuvent être garanties et peuvent occasionner des frais supplémentaires.
    Cet hébergement est géré par un(e) hôte professionnel(le). L’offre d’hébergement est associée à des fins commerciales, professionnelles ou d’entreprise. Cet hébergement dispose d’espaces extérieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiétudes, nous vous recommandons de communiquer avec l’hébergement avant votre arrivée pour confirmer qu’il pourra vous accueillir dans une chambre appropriée. Cet établissement accepte l’argent comptant. Les fêtes et les événements de groupe sont strictement interdits. Pour assurer la sécurité des clients, chaque hébergement de l'établissement comprend un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée et une trousse de premiers soins.

Hébergement également appelé

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★rayburn Hot Tub 1m Of Beaver
YBU Loge » Hot Tub » $1M LKE View!
★ᖇᗩYBUᖇᑎ LOᗪGE » Hot Tub » $1M LᗩKE VIEW!
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★Rayburn Lodge - Hot Tub - $1M View of Beaver Lake Garfield
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Foire aux questions

How close is Overlook - Hot Tub - Beaver Lake to the airport?

This cabin is 36.2 mi (53-min drive) away from the Northwest Arkansas Regional Airport (XNA) airport, the closest popular airport to the property.

Does Overlook - Hot Tub - Beaver Lake have an airport shuttle?

Airport shuttle services are not available at this cabin.

Does Overlook - Hot Tub - Beaver Lake offer free breakfast?

This cabin does not offer free breakfast.

Is there a casino at Overlook - Hot Tub - Beaver Lake?

No, there is no casino at this cabin.

What time is check-in at Overlook - Hot Tub - Beaver Lake?

Check-in begins at 4:00 PM.

Is there free parking at Overlook - Hot Tub - Beaver Lake?

Free parking is not available at this cabin.

Does Overlook - Hot Tub - Beaver Lake have a pool?

This cabin does not have a pool.

Does Overlook - Hot Tub - Beaver Lake have a spa?

There are no spa services available at this cabin.

How close is Overlook - Hot Tub - Beaver Lake to downtown Garfield?

This cabin is 0.1 mi away from Lost Bridge Village.

Avis pour Overlook - Hot Tub - Beaver Lake

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 26 avis sur 32.
Note de 8 – Bien, d’après 3 avis sur 32.
Note de 6 – Acceptable, d’après 1 avis sur 32.
Note de 4 – Médiocre, d’après 2 avis sur 32.
Note de 2 – Terrible, d’après 0 avis sur 32.

9,6/10

Propreté

8,0/10

Commodités

8,0/10

État et installations de l’hébergement

Avis

Avis vérifié

10/10 – Excellent

Chris B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
We absolutely LOVED this place! So welcoming, set up beautifully, and had absolutely everything our family needed! Our family still talks about this home and how it was our favorite! Can’t recommend it enough.
Séjour de 4 nuits en décembre 2025
Avis vérifié

10/10 – Excellent

Emily F.

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.
Points faibles : Emplacement
Easy check in and great view. We really enjoyed the hot tub! We used the community area as well, plenty of room for our large family! Tip: pretty secluded area so be sure to bring food as we did not so we were stuck with the local Dollar General.
Séjour de 2 nuits en août 2025
Avis vérifié

10/10 – Excellent

Kathleen C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
My friends and I had a wonderful stay. The house was very clean and came fully stocked with all the essentials like pots/pans, towels, coffee, etc. They even left a bottle of wine as a gift and had adorable towel animals in every room : ) The view is absolutely beautiful too!
Séjour de 2 nuits en septembre 2025
Avis vérifié

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect Weekend Getaway!

Great place for my family, friends including best friend who traveled from Tennessee! Enjoyed it and will be back!
Séjour de 2 nuits en juillet 2023
Avis vérifié

10/10 – Excellent

annie h.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Views were amazing with many “deer” friends to enjoy with. Host was very communicative and quick to respond. Definitely recommend.
Séjour de 3 nuits en août 2025
Avis vérifié

10/10 – Excellent

Pam H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Stay at Rayburn

Nice place. Very enjoyable.
Séjour de 4 nuits en juillet 2021
Avis vérifié

10/10 – Excellent

Danielle P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect weekend getaway!

Property owner very responsive and helpful. Beautiful view, cozy and comfortable house...hot tub was perfect on a chilly night
Séjour de 2 nuits en décembre 2020
Avis vérifié

10/10 – Excellent

Brenda S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great family vacations

Beautiful house, clean environment Only thing we didn’t like is the neighborhood quiet time begins too early and we love outdoors especially in a beautiful place like this Definitely recommend it!
Séjour de 3 nuits en juin 2023
Avis vérifié

10/10 – Excellent

Karen M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful

Amazing views. Plenty of room and well stocked. Wish we could have stayed longer !
Séjour de 2 nuits en octobre 2020
Avis vérifié

10/10 – Excellent

Diane H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Getaway

Great experience over all.
Séjour de 3 nuits en octobre 2024
Avis vérifié

10/10 – Excellent

Natalie P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Incredible Spot!

We’re locals of NWA & wanted a staycation for my husbands 30th birthday & this place was the PERFECT spot for that! It was so clean, plenty of space for everyone, the hosts communicated efficiently & fast when we had some technical difficulties & lastly the view is incredible. Would 100% stay at this place again!
Séjour de 2 nuits en janvier 2024
Avis vérifié

10/10 – Excellent

Mike F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beaver Lake

Enjoyed it. Great view of the lake. Beautiful lake. Clean home. Worked well for all 11 of us.
Séjour de 4 nuits en août 2024
Avis vérifié

8/10 – Bien

Ronda

Points forts : Propreté, commodités, état et installations de l’hébergement et communication.
The sunrises looking out across the lake were gorgeous! We spent most of our time sitting out on the deck watching the wildlife running through the trees below or the squirrels and birds above. It was a very relaxing weekend.
Séjour de 2 nuits en octobre 2024
Avis vérifié

10/10 – Excellent

Luke H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Fantastic Views!

We got to spend several days with some friends that came in from out of the country at Rayburn Lodge. Just driving down to the lodge itself was an experience but walking in and seeing the view you had of beaver lake was great. The place was well equipped to handle all of our kids and us while allowing decent access to Rogers and the other attractions around beaver lake. We would definitely choose to stay here again.
Séjour de 4 nuits en juin 2024
Avis vérifié

8/10 – Bien

Julia R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

So peaceful

We loved our stay at Rayburn Lodge. The view is incredible and the surroundings are so peaceful. Each floor had a unique deck space making it feel especially spacious. The place was so well stocked and welcoming. NWA were very responsive and accommodating for our special request. Something to note is that the living room furniture sits very, very low so it is not well suited for taller people or anyone who with knee or hip issues.
Séjour de 3 nuits en janvier 2023
Avis vérifié

10/10 – Excellent

Donna J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family Christmas

My sister's family and mine come together over Christmas and share a cabin each year. This year we enjoyed the incredible views of Beaver lake from this cabin. The cabin was clean and welcoming, check in was easy, and many amenities appreciated. The Kitchen was great to cook in. The beds were comfortable, my only complaint would be the main living room furniture which was rather worn and deflated making it uncomfortable to sit in. The basement furniture was very nice and comfy however. Overall we enjoyed our stay!
Séjour de 6 nuits en décembre 2023
Avis vérifié

6/10 – Acceptable

Pam H.

Points forts : Arrivée
Points faibles : Communication

Beautiful view

Overall, we enjoyed our stay. Things that were a concern was the hot tub lid was moldy, the barbecue grill was moldy, the railing is about to fall off, needs a deep, thorough clean. Not easy access to lake. This should’ve been shared. Kayaks but no way of getting them to the lake.
Séjour de 2 nuits en octobre 2023
Avis vérifié

10/10 – Excellent

Sandy W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Nice getaway

A couple of suggestions would be rug grippers under the rugs they all move on the wood floors in the kitchen and living room area. The roads are steep and extremely winding to get to the house. Once there it was extremely peaceful and the house was clean and perfect size. The bunk beds are really old and need replaced you barely move on them and they making a creaking sound. But I would stay there again just a few suggestions. Thank you for the promptness on responses and the view was absolutely amazing!
Séjour de 2 nuits en avril 2024
Avis vérifié

10/10 – Excellent

Elizabeth R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Chef Family winter trip.

This place was amazing! We had everything we needed +! The beds hugged you. Dish & stemware are lovely while also accommodating my kitties! The view created an enchanting experience as snow fell while we were plenty warm in the spacious hot tub. There were a few issues like light bulbs out, vent hood not working & some random personal belongings in closets. Toddler enjoyed lots of toys & linens & lovely decor. Teens loved all the entertainment in basement. Very family friendly, baby gates, strollers, toddler dishes ect. This is our cozy winter cabin destination!
Séjour de 3 nuits en janvier 2022
Avis vérifié

4/10 – Médiocre

brian m.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

SEWAGE

We had a sewage smell for duration of our stay. Plumber said it was just worked on but pump was to small causing backup. We are frequent Vrbo users and always honest on our experience. We feel we deserve some sort of refund which we never ever ask for. Fortunately 4 people canceled or we would have been worse off. Wasn’t a pleasant stay at all. My son and his young family left at 4 am Sunday to get out of the. Smell. We left extra early as well. Very disappointing Place was nice but also short on utensils and dish towels. Plumbing problem definitely a downer - otherwise fairly high marks.
Séjour de 4 nuits en novembre 2021
Avis vérifié

10/10 – Excellent

Kimberly P.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.
Points faibles : Communication

Outstanding Luxury Lake House

Beautifully decorated lake home with breathtaking views! This home has everything you need for your stay. Just grab your loved ones, your toothbrush, and your suitcase and enjoy this fantastic getaway! You won’t want to leave!
Séjour de 2 nuits en septembre 2022
Avis vérifié

10/10 – Excellent

Heath R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Escaoe

Great place, great management team, and great communication! Fantastic rental.
Séjour de 2 nuits en juillet 2021
Avis vérifié

10/10 – Excellent

Jane P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Girl's Trip

We are a group of 5 retired teachers who embark on a "girl's" trip every year. We could not be more pleased with our accommodations at RayBurn Lodge! The location was WONDERFUL, nestled among the trees with a beautiful view of Beaver Lake. Sitting in the hot tub in the evening was marvelous. The condo was lovely, just as the pictures portray, and the little extras included were a special and appreciated surprise. The owners were wonderful to work with. We loved every minute of our stay and highly recommend this property! Thank you for a memorial trip!
Séjour de 3 nuits en juin 2021
Avis vérifié

10/10 – Excellent

Nate L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Owners and StayNWA had great communication

Very nice property.
Séjour de 2 nuits en juin 2021
Avis vérifié

4/10 – Médiocre

Matt L.

Points forts : Propreté, arrivée
Points faibles : Communication, emplacement et exactitude de l’annonce.

Book something else.

First the good: The property has a beautiful view and largely matches the photos as advertised. The host was usually quick to respond. Now the bad: TLDR: We felt we were super overcharged for this home given that key amenities were broken. Shortly after booking our trip, I noticed that the listing had come off of VRBO. I reached out to the owner to inquire as to why this was the case and all he said was “that’s odd”. Fortunately, check-in was smooth, but the hot tub wasn't working. The host sent a repair man who quickly determined that the heating element was shot and he couldn't fix before our five nights were over. Note that the hot tub was our primary justification for accepting an $X nightly premium relative to other properties we were considering. The owner clearly agrees that the hot tub is a key selling point, given that it’s the cover photo and mentioned in the property title. That second day the ping pong table collapsed. Recognizing that things can go wrong during a stay, what matters most is how the host handles the situation and this is where Taylor fell short. Only after we brought both issues to his attention did Taylor admit that the property had recently been flooded mere weeks earlier and they had rushed to complete a major renovation of the basement in order to be able to honor the reservation we had made – I guess it wasn’t so “odd” that the listing had previously come off VRBO . The ping pong table was apparently put together in a hurry and incorrectly, causing it to collapse. In full disclosure, we wanted $X/night refunded as this was the amount of the premium we felt we had elected to pay in order to have the hot tub and game room. When we showed Taylor other listings of similar caliber but without a hot tub that were available for more than $X/night less, Taylor told us that those hosts were “underpricing their inventory” and that we should have booked those instead. Instead of giving us what we had thoroughly demonstrated was fair, Taylor offered to let us stay an extra night for free (our schedules wouldn’t allow) or to refund us 1/2 $X and ask VRBO to refund the service fee we had paid them (they didn't). I’m sure Taylor’s review of us will not be favorable and will emphasize how he has “never been unable to reach a mutually agreeable resolution”, but at the end of the day he had his opportunity and chose to keep an extra ~1/2 $X in his pocket rather than make things right.
Séjour de 5 nuits en mars 2021