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Château Cartier Hotel & Resort, Ascend Hotel Collection

4.5 star property
4.5-star luxury hotel near Kōena Spa

Choose dates to view prices

Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Body treatments, hot stone massages, deep-tissue massages
Body treatments, hot stone massages, deep-tissue massages
Lobby
Exterior
Golf

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available

Explore the area

Map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Kōena Spa
    ‪1 min walk‬
  • Casino du Lac Leamy
    ‪10 min drive‬
  • Parliament Hill
    ‪11 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatineau

Aylmer stay.With a stay at this Aylmer hotel, you'll be within half a mile (1 km) of Kōena Spa and 6 miles (10 km) of Canadian War Museum. Rideau Canal and Ottawa Hospital Civic Campus are also within 6 miles (10 km).

What's nearby

  • Kōena Spa - 1 min walk - 0.0 km
  • Canadian War Museum - 8 min drive - 6.3 km
  • Casino du Lac Leamy - 10 min drive - 7.7 km
  • Parliament Hill - 11 min drive - 7.8 km
  • Byward Market Square - 11 min drive - 8.5 km

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 19 min drive
  • Ottawa International Airport (YOW) - 28 min drive

Restaurants

  • ‪Dinty Moore's Restaurant - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪La Cage - ‬7 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

4.5-star luxury hotel near Kōena Spa
Château Cartier Hotel & Resort, Ascend Hotel Collection offers its guests a full-service spa, a golf course, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 17997 square feet (1672 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Château Cartier Hotel & Resort, Ascend Hotel Collection. Self parking is free.

This 4.5-star Gatineau hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 17997 sq ft of conference space
  • 1672 sq m of conference space
  • Built in 1990
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Château Cartier Hotel & Resort, Ascend Hotel Collection offers 125 accommodations with laptop-compatible safes and safes. 42-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa ($). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Korean, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property Registration Number 517613, 2025-08-31

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Château Cartier Hotel & Resort, Ascend Hotel Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 501 out of 1006 reviews
Rating 8 - Good. 267 out of 1006 reviews
Rating 6 - Okay. 112 out of 1006 reviews
Rating 4 - Poor. 69 out of 1006 reviews
Rating 2 - Terrible. 57 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well designed in landscape to facility spa's available and spacious. The staff were on top of their jobs, service was professional and helpful, food was ranked between a 7-10. Cost efficient all around.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, spacious and have everything we needed. We spent the evening at the spa and had a great time!
Stayed 1 night in Mar 2025

10/10 Excellent

Krista

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall was a good experience. Koena spa was nice and the room was in good condition but a bit dark and dated.
Stayed 1 night in Mar 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time
Stayed 3 nights in Feb 2025

10/10 Excellent

Glenna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and attached to a beautiful spa. The room cleaning was very slow and they did not have any caffeinated coffee in the room, but everything else was wonderful and we will definitely recommend end return in the future!
Stayed 2 nights in Mar 2025

6/10 Okay

Jacky

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Over all is fine
Stayed 3 nights in Mar 2025

2/10 Terrible

kuneet

Stayed 1 night in Jan 2025

6/10 Okay

Lovish

Liked: Staff & service
.
Stayed 1 night in Mar 2025

10/10 Excellent

mélanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Nathan

Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the tile grout in the shower is moody and the mat just grosses me out.
Stayed 1 night in Feb 2025

6/10 Okay

Brett

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Harleen

Liked: Cleanliness
Its nice place to stay in ottawa
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Stayed 1 night in Feb 2025

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only planned on staying at this hotel for one night, but they were kind enough to find us a last minute room for an additional night as we wanted to get ahead of the snow storm hitting Toronto. This turned out to be a good thing as this was a lovely hotel. The spa is worth the cost (around $45 pp) and we had a lovely, relaxing few days whilst we tried to figure out how to manage our road trip with all the snow. Lovely room, restaurant and the gym facilities were excellent and had lots of weights and machines. Would be very happy to stay again! Thank you to the Chateau Cartier Team :-)
Stayed 1 night in Feb 2025

8/10 Good

Ahmad, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place , specious room and staff try their best to help. Keona Spa is very nice to relax , however you need to pay for admission to access if you don’t buy a package , I believe you don’t have this option if you have that purchased from Expedia.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Selina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Koena spa experience really elevates your stay at this hotel, and the attached restaurants are excellent.
Stayed 1 night in Feb 2025

8/10 Good

Kate

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time at this hotel. My only concern was the lack of salting and snow removal up towards the entrance.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sybil

Liked: Property conditions & facilities
A really pleasant winter get away. It has a great spa connected to it.
Stayed 1 night in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Attached to the spa. Rooms too warm and can’t open windows
Stayed 1 night in Feb 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

André

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025