Skip to main content
Beginning of main content

"Customer service was great. Friendly customer service. Great rooms " More

By a verified traveller on Mon 24 Feb 2020

Enter dates to see availability

Hotel Description

3-star eco-friendly hotel near Casino du Lac Leamy, connected to the convention center

City center stay

Your stay at this Downtown Gatineau hotel places you within 6 miles (10 km) of Canadian Museum of History and National Gallery of Canada. Canadian War Museum and Supreme Court of Canada are also within 6 miles (10 km).

Free perks

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the sauna and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

In addition to LCD TVs with cable channels, the 116 guestrooms offer free WiFi and refrigerators. Room service, free international calls, and free long-distance calls are also available.

Business Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room 1 King Bed with sofa bed Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Business Room 1 King Bed with sofa bed Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn & Suites & Conference Centre ratings based on 6 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Quality Inn & Suites & Conference Centre

Everyone (1) Family (1)
5 out of 5
Customer service was great. Friendly customer service. Great rooms

Posted by on 24 Feb. 2020

Was this review helpful to you?
Comment from Hotel Management

24 Feb. 2020 by Marie Josee N-Front desk supervisor

Good afternoon, Thank you so much for this review and we hope to see you in the future Have an amazing day

3 out of 5

Ok hotel

Pros: Ok hotel for the money, next to shopping mall and Costco, Pizza Hut, etc. The hotel is about a 10 minutes drive to Ottawa if no traffic.
Cons: I had a room with two double beds and one of the mattresses sags in the middle. Air condition did not work and they only have someone fixed it after.
Location: Next to shopping mall and Costco, Pizza Hut, etc.
Ok hotel for the money. Hotel management needs to find the capital to update the entire place.

Posted by , from Toronto on 30 Aug. 2015

Was this review helpful to you?
Comment from Hotel Management

26 Sep. 2016 by Sarah M - Front Office Supervisor

We apologize that you did not enjoy your time with us. There have been many changes to our property since your stay so we hope that you will give us another chance if ever you're in the Ottawa-Gatineau region again.

4 out of 5

family friendly

hotel was excellent with my kids, we enjoyed the pool and there were games for the kids, rooms were comfortable and beds were high quality

Posted by on 15 Jul. 2007

Was this review helpful to you?
Comment from Hotel Management

26 Sep. 2016 by Sarah M - Front Office Supervisor

Thank you for your kind words. We hope that you will choose us again if ever you're in the Ottawa-Gatineau region again!

2 out of 5

Look Around

Reception ranged from very good to terrible. So did rooms. Stay in Ottawa and commute. Seriously.

Posted by on 10 Jul. 2007

Was this review helpful to you?
Comment from Hotel Management

26 Sep. 2016 by Sarah M - Front Office Supervisor

We apologize that you did not enjoy your time with us. There have been many changes to our property since your stay so we hope that you will give us another chance if ever you're in the Ottawa-Gatineau region again.

4 out of 5

Ottawa

Recommend this hotel , familly friendly, pool open in winter fantastic, super gym open 24 hrs

Posted by on 9 Nov. 2006

Was this review helpful to you?
Comment from Hotel Management

26 Sep. 2016 by Sarah M - Front Office Supervisor

Thank you for your kind words. We hope that you will choose us again if ever you're in the Ottawa-Gatineau region again!

1 out of 5

Hotel review

There was no free internet service as indicated. There was no free breakfast as promised, only one $5 coupon per family per day allowed for breakfast. No elevator service. No porters to carry luggage upstairs. Rude confrontational desk clerks. I would not recommend this hotel to anyone. The waitresses in the restaurant were hardworking delightful to be around and gave first class service.They made you feel welcome.

Posted by on 22 Aug. 2006

Was this review helpful to you?
Comment from Hotel Management

26 Sep. 2016 by Sarah M - Front Office Supervisor

We apologize that you did not enjoy your time with us. There have been many changes to our property since your stay so we hope that you will give us another chance if ever you're in the Ottawa-Gatineau region again.

About the Quality Inn & Suites & Conference Centre

Location 111 rue Bellehumeur, Gatineau, QC J8T6K5

Property Features

Quality Inn & Suites & Conference Centre offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A terrace, multilingual staff, and a garden are also featured at the eco-friendly Quality Inn & Suites & Conference Centre. You'll have access to the indoor pool at a partner property. Self parking is free. This 3-star Gatineau hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 2 levels
  • 3400 sq ft of conference space
  • Built in 1983
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Macdonald-Cartier Intl. Airport (YOW) (22.6 km / 14 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites & Conference Centre offers 116 accommodations with hair dryers and irons/ironing boards. 40-inch LCD televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in February 2018.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10:30 AM.

Quality Inn & Suites & Conference Centre has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 130.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Gatineau
  • Quality Gatineau
  • Quality & Suites & Conference
  • Quality Inn & Suites & Conference Centre Hotel
  • Quality Inn & Suites & Conference Centre Gatineau
  • Quality Inn & Suites & Conference Centre Hotel Gatineau

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

url importing http://www.travelocity.ca/Gatineau-Hotels-Quality-Inn-&-Suites-&-Conference-Centre.h41265-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Gatineau-Hotels-Quality-Inn-&-Suites-&-Conference-Centre.h41265-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Gatineau-Hotels-Quality-Inn-&-Suites-&-Conference-Centre.h41265-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.