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Courtyard by Marriott Gatlinburg Downtown

3.0 star property
3-star hotel near Great Smoky Mountains National Park

Choose dates to view prices

Photo gallery for Courtyard by Marriott Gatlinburg Downtown

Property amenity
1 bedroom, in-room safe, desk, iron/ironing board
Room, 2 Queen Beds, Balcony
1 bedroom, in-room safe, desk, iron/ironing board
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
315 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪3 min walk‬
  • Anakeesta
    ‪12 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds

Studio, Multiple Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Gatlinburg
  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.5 out of 5, Wonderful, 1,707 reviews
The price is CA $162
CA $183 total
includes taxes & fees
Jun 30 - Jul 1
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

About the area

Gatlinburg

In state park.With a stay at this Gatlinburg hotel, you'll be within a 5-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 2 miles (3 km).

What's nearby

  • Gatlinburg Convention Center - 3 min walk - 0.3 km
  • Gatlinburg Space Needle - 6 min walk - 0.6 km
  • SkyPark - 8 min walk - 0.7 km
  • Anakeesta - 12 min walk - 1.1 km
  • Ripley's Aquarium of the Smokies - 12 min walk - 1.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Courtyard by Marriott Gatlinburg Downtown

3-star hotel near Great Smoky Mountains National Park
Courtyard by Marriott Gatlinburg Downtown offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. The business-friendly Courtyard by Marriott Gatlinburg Downtown also features a garden, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Gatlinburg hotel is smoke free.

  • 128 guestrooms or units
  • 6 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtyard by Marriott Gatlinburg Downtown offers 128 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

Exterior

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.5 out of 5, Wonderful, 1,707 reviews
The price is CA $162
CA $183 total
includes taxes & fees
Jun 30 - Jul 1
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 20 per person
  • Self parking fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Gatlinburg Hotel
Courtyard Marriott Gatlinburg
Courtyard Marriott Gatlinburg Downtown Hotel
Courtyard Marriott Gatlinburg Downtown
Courtyard by Marriott Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel
Courtyard by Marriott Gatlinburg Downtown Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg

Courtyard by Marriott Gatlinburg Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danyale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to everything
Stayed 1 night in May 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
We are repeat customers. Absolutely the best place to stay in the downtown area!
Stayed 2 nights in Mar 2025

10/10 Excellent

LaShawn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and staff was friendly. I enjoyed having the ability to walk to the strip of shops and restaurants. I enjoyed the view from our room as well as the size of the room. I would definitely recommend this hotel to anyone visiting Gatlinburg.
Stayed 2 nights in Feb 2025

10/10 Excellent

Abas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Marla

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Don't stay here.

Room wasn't ready, room wasn't the correct room, blames a remodel, got the run around from front desk when asking for a manager. Fridge didn't keep cold, heat didn't work well. Wifi was not available without creating an account. Received a roll away bed, and it was awful. Room was supposed to have pull out sofa. Overall, not a good experience. Go back to basic hotels, commercial are getting so much worse.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandy de

Liked: Property conditions & facilities
Room with balcony was great! Was disappointed when we got in the hot tub and it was lukewarm. Had to get out and wait for someone to come try to fix it. By the time they fixed it it was was time to close. Hot tub is a big reason we stray at certain hotels. Will not complain about the room or the convenient location !
Stayed 1 night in Feb 2025

10/10 Excellent

Alysonn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay, staff was friendly, and hotel was clean.
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Very busy area. Hotel was clean and beds were comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Anjaneyaprasad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Property conditions & facilities
Great place to stay in Gatlinburg. Close to great restaurants within walking distance. The staff are super friendly and the lobby smells wonderful.
Stayed 2 nights in Feb 2025

8/10 Good

Daisyri

Liked: Cleanliness
Nice place just the bistro expensive for 2 egg
Stayed 1 night in Feb 2025

8/10 Good

Reid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very Clean hotel, convenient to the convention center and downtown. Limited food for a courtyard, but friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

montell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place I only had one complaint…….. sadly no complementary breakfast 🥺 but other than that great place will be booking again ❤️
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

10/10 Excellent

Jacqueline, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 3 nights in Jan 2025

10/10 Excellent

Elddys, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very professional services. Clean and perfect location
Stayed 4 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gatlinburg Excursion

The accommodations and staff were exceptional! I am excited for my next stay at this property and other properties.
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen, Greensboro

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My daughter danced at the convention center and this was the perfect hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, terrible showers, the lobby is a lawless land of mayhem.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jacqueline

Stayed 3 nights in Dec 2024

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a great hotel! Our only issue was the day shift front desk person. Both she and the morning coffee person were very rude. So, if you don’t care that much about southern hospitality, then I say you can’t go wrong with this property!
Stayed 6 nights in Dec 2024

8/10 Good

Vesta

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel, Service could improve.

Hotel smelled amazing when you walked into the lobby. The Lobby was very inviting and clean. The room was nice. I enjoyed the balcony and its location for the views. My only issue was room service. We did not have a housekeeper come to our room by noon. My father was in the room all day. We did not have any clean towels for showering. I had seen Housekeeping in our hallway cleaning rooms late morning. I went to the front desk to ask for Housekeeping to bring us clean towels. She seemed bothered by my asking. She told me Housekeeping was still cleaning rooms until 3pm and if they don't come to my room to let the desk know. On my way back to my room, there as a Housekeeper on my floor. I asked her if she had any clean towls n her cart that I could have. I don’t believe she understood me or spoke. She just stared at me and pointed to room numbers on a clipboard. I pointed to my room. She got out her phone and dialed a number and placed it on speaker phone and handed me her phone. I thought this was weird. I explained to the lady on the phone that I just wanted towels. She spike very little english. Not really sure what she said, and out of frustration I just said ok and walked away. It was later that evening someone knocked on our room door and gave us towels. I didn’t think it should have been such an ordeal to get towels to shower.
Stayed 3 nights in Dec 2024