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Mainstay Suites Gatlinburg TN

2.0 star property
Hotel near Great Smoky Mountains National Park in Gatlinburg

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Room
Pool
Lobby
Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

View in a map
803 E Parkway, Gatlinburg, TN, 37738
  • Place, Cupids Chapel of Love
    ‪2 min walk‬
  • Place, Anakeesta
    ‪4 min drive‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

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About the area

Gatlinburg

In Gatlinburg .You'll find Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park within 3 miles (5 km) of this Gatlinburg hotel. Roaring Fork and Historic Ogle Log Cabin are also within 2 miles (3 km).

What's nearby

  • Cupids Chapel of Love - 2 min walk - 0.2 km
  • Historic Ogle Log Cabin - 3 min drive - 2.0 km
  • Anakeesta - 4 min drive - 2.3 km
  • Ripley's Aquarium of the Smokies - 4 min drive - 2.3 km
  • Gatlinburg SkyPark - 5 min drive - 3.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Cliff Top Bar & Grill - ‬5 min drive
  • ‪Pancake Pantry - ‬4 min drive
  • ‪Ole Red - ‬3 min drive
  • ‪Subway - ‬4 min drive

About this property

Mainstay Suites Gatlinburg TN

Hotel near Great Smoky Mountains National Park in Gatlinburg
Mainstay Suites Gatlinburg TN offers its guests a fitness center, multilingual staff, and laundry facilities. Mainstay Suites Gatlinburg TN also features dry cleaning/laundry services, shopping on site, and a front-desk safe. The front desk is open around the clock.
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Onsite shopping
  • Elevator

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  • Pool
  • Parking included
  • Free WiFi
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The price is CA $110
CA $124 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Internet access

Things to do

  • Gym
  • Shopping

Accessibility

  • Elevator

Room amenities

Food and drink

  • Room service

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and American Express.

Property is also known as

Mainstay Suites Gatlinburg TN Hotel

Mainstay Suites Gatlinburg TN Gatlinburg

Mainstay Suites Gatlinburg TN Hotel Gatlinburg

Frequently asked questions

How close is Mainstay Suites Gatlinburg TN to the airport?

Mainstay Suites Gatlinburg TN is 45 mi (69-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Mainstay Suites Gatlinburg TN have an airport shuttle?

Airport shuttle services are not available at Mainstay Suites Gatlinburg TN.

Does Mainstay Suites Gatlinburg TN offer free breakfast?

Mainstay Suites Gatlinburg TN does not offer free breakfast.

Is there a casino at Mainstay Suites Gatlinburg TN?

No, there is no casino at this hotel.

Is there free parking at Mainstay Suites Gatlinburg TN?

Free parking is not available at this hotel.

Does Mainstay Suites Gatlinburg TN have a pool?

Mainstay Suites Gatlinburg TN does not have a pool.

Does Mainstay Suites Gatlinburg TN have a spa?

There are no spa services available at this hotel.

How close is Mainstay Suites Gatlinburg TN to downtown Gatlinburg?

Mainstay Suites Gatlinburg TN is 1.2 mi away from Gatlinburg.

Mainstay Suites Gatlinburg TN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 66 reviews
Rating 8 - Good. 12 out of 66 reviews
Rating 6 - Okay. 5 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Stayed 2 nights in Feb 2026

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. Room clean, staff very friendly
Stayed 3 nights in Feb 2026

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was courteous, clean roons
Stayed 1 night in Feb 2026

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great!
Stayed 2 nights in Feb 2026

8/10 Good

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 2 nights in Feb 2026

10/10 Excellent

Zeke

Stayed 2 nights in Jan 2026

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, quiet
Stayed 2 nights in Jan 2026

10/10 Excellent

Rosalinda

Stayed 2 nights in Jan 2026

10/10 Excellent

Mitchell

Stayed 1 night in Jan 2026

10/10 Excellent

Satyajit

Liked: Cleanliness, amenities, property conditions & facilities
Very neat and clean,rooms with kitchen, professional behavior by staffs and manager , affordable price, highly recommended. Thanks
Stayed 2 nights in Jan 2026

10/10 Excellent

Griseida

Stayed 1 night in Jan 2026

10/10 Excellent

Afrika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, I mean it, but I would like them to improve the breakfasts, to offer a little more variety in the meals, and regarding the bathroom, that the lotion and shampoo be of better quality. Everything else was fantastic; I had a wonderful few days. Thank you so much. I will come back
Stayed 3 nights in Dec 2025

10/10 Excellent

Tyler

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect! I did not know them came equipped with a full size fridge dishwasher dishes and hot plate to cook on. Definitely will be staying here anytime we’re in town from now on.
Stayed 3 nights in Dec 2025

4/10 Poor

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness
As soon as we walked in our room the smell of weed about knocked us down. Then…. All we heard was the people next door screaming and arguing most of the night and the remainder of the stay from midnight on the people above us could be heard running and moving things across the floor. They must have showered all night long from the sounds of it the water ran all night long!!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked me in and out was very friendly. My room was very clean and the bed was very comfortable. I'll definitely be staying here again
Stayed 1 night in Jan 2026

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air conditioner worked fantastic and there were a lot of shops nearby
Stayed 3 nights in Jan 2026

10/10 Excellent

Nelly

Stayed 2 nights in Dec 2025

8/10 Good

Kenneth

Stayed 1 night in Dec 2025

10/10 Excellent

Karina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente,buena atención la habitación limpia y bonita se lo recomiendo
Stayed 1 night in Dec 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, property conditions & facilities
Muy limpio todo y excelente servicio de calidad
Stayed 2 nights in Dec 2025

10/10 Excellent

Dilinyeth

Stayed 1 night in Dec 2025

6/10 Okay

Melanie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff wasn't the best. Room was good
Stayed 6 nights in Dec 2025

10/10 Excellent

Lafonda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Glad place to stay, staff very friendly and hotel convenient to downtown
Stayed 4 nights in Dec 2025

8/10 Good

Molly

Liked: Cleanliness, staff & service
Staff was very kind and helpful. The room was clean. The walls don't buffer sound very well. Only a problem if other guests are loud.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah, Athens

Liked: Cleanliness, staff & service, property conditions & facilities
Could not get the room to warm up
Stayed 2 nights in Dec 2025