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Microtel Inn & Suites by Wyndham Gatlinburg

2.0 star property
Hotel near Great Smoky Mountains National Park in Gatlinburg

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Photo gallery for Microtel Inn & Suites by Wyndham Gatlinburg

Exterior
Free daily continental breakfast
Suite, 1 Bedroom
Lobby
Room, 2 Queen Beds, Non Smoking

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
211 Historic Nature Trl, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪1 min walk‬
  • Place, SkyPark
    ‪5 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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About the area

Gatlinburg

Downtown Gatlinburg stay.A stay at this Downtown Gatlinburg hotel places you steps from Gatlinburg Space Needle and a 5-minute walk from Gatlinburg Convention Center. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within half a mile (1 km).

What's nearby

  • Gatlinburg Convention Center - 1 min walk - 0.0 km
  • Gatlinburg Space Needle - 3 min walk - 0.3 km
  • SkyPark - 5 min walk - 0.4 km
  • Anakeesta - 10 min walk - 0.9 km
  • Ripley's Aquarium of the Smokies - 11 min walk - 0.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬3 min walk
  • ‪Sugarlands Distilling Co. - ‬3 min walk
  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Mellow Mushroom - ‬3 min walk

About this property

Microtel Inn & Suites by Wyndham Gatlinburg

Hotel near Great Smoky Mountains National Park in Gatlinburg
There are 10 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Microtel Inn & Suites by Wyndham Gatlinburg also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

  • 86 guestrooms or units
  • 3 levels
  • 10 dining venues
  • 4 bars or lounges
  • 4 coffee shops
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • 10 restaurants
  • 4 bars/lounges
  • 4 coffee shops/cafes
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 6.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Masks are required in public areas for unvaccinated guests.

Property is also known as

Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg

Microtel Inn & Suites by Wyndham Gatlinburg Reviews

Reviews

6.6
Rating 10 - Excellent. 261 out of 1013 reviews
Rating 8 - Good. 225 out of 1013 reviews
Rating 6 - Okay. 212 out of 1013 reviews
Rating 4 - Poor. 143 out of 1013 reviews
Rating 2 - Terrible. 172 out of 1013 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dustin

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was good for price.
Stayed 1 night in Jul 2025

2/10 Terrible

Bradley

Stayed 2 nights in Jul 2025

2/10 Terrible

Tony

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Nancy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Place was dirty, fridge and microwave stacked on top of each other. Drawers had dead bugs in them. The AC unit was dirty. Thankfully we only stayed one night
Stayed 1 night in Jul 2025

4/10 Poor

Melody

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very close location but is in desperate need of renovation and cleaning.
Stayed 1 night in Jul 2025

6/10 Okay

JENNIFER

Travelled with partner
Disliked: Amenities, property conditions & facilities
This place is adequate and provided us with a safe place to stay. The queen-bed rooms are TINY, and there is no drawer space, only open shelves. Our bathroom was clean, and overall the room was clean. The carpets in the hallways were disgusting and in bad need of replacing. There was duct tape in spots that had been worn bare. There was a spill (maybe ice cream) on the window sill in the stairway that had attracted ants. That spill was there when we arrived, and still there when we left 3 days later. Staff was neither friendly nor rude, they were just there. The breakfast is a joke. If you don't like cereal or yogurt, you are out of luck. Overall, it wasn't horrible, you get what you pay for. But this property needs some serious work. I seriously doubt we will be staying here when we come back next year.
Stayed 3 nights in Jul 2025

6/10 Okay

Frank

Travelled with family
Stayed 3 nights in Jul 2025

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia ann

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Thaw

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food from fridge in the room ( locked when we were away in the day time ) stolen by room service. Dirty facilities and most of the staff unprofessional.
Stayed 2 nights in Jul 2025

2/10 Terrible

Amy

Disliked: Staff & service, property conditions & facilities

Horrible

Employees couldn't be bothered to cone to work. Stood in an empty lobby for over an hour waiting to check in. When an employee did arrive she needed to finish her text before she helped me then gave me attitude because I requested to have our room changed due to a broken tv in our original room. Again she need to finish her text before she would change my room.
Stayed 2 nights in Jul 2025

8/10 Good

Luis E, Gurabo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Por el precio está bien pero le falta un poco mas de limpieza. Pequeño pero comodo.
Stayed 5 nights in Jul 2025

6/10 Okay

Nova

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was supposed to be paid for We had pay again when we got there something to do with the debit card not very happy
Stayed 3 nights in Jul 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Rooms were clean and comfortable. Excellent location to walk to most attractions.
Stayed 3 nights in Jun 2025

6/10 Okay

Thomas

Stayed 3 nights in Jul 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

6/10 Okay

Frank

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jun 2025

4/10 Poor

Luciana Rosa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only redeeming feature is the hotel’s location, right in the city’s downtown. Rooms are awfully small and all furniture is old and worn out. If this hotel was ever renovated, it must have been at least 30 years ago. The breakfast options are a joke, the room where it’s served is extremely small (only 4 tables!) and uninviting.The cleaning is, to put it nicely, questionable. My advice would be to stay somewhere else!
Stayed 2 nights in Jul 2025

2/10 Terrible

Jay

Stayed 2 nights in Jun 2025

8/10 Good

Jacob

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Craig, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025