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Westgate Smoky Mountain Resort & Water Park

Property class: 4
4-star spa hotel near Ripley's Aquarium of the Smokies

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Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
3 restaurants, lunch served
Water park
Reception
Water park

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Gatlinburg, TN
  • Place, Wild Bear Falls Indoor Water Park
    ‪2 min walk‬
  • Place, Ripley's Davy Crockett Mini Golf
    ‪2 min drive‬
  • Place, Hillbilly Golf
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Villa, 1 Bedroom

Flat-screen TV

Villa, 1 Bedroom

9.2 out of 10
Wonderful
(34 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 114 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

9.4 out of 10
Exceptional
(24 reviews)
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

9.2 out of 10
Wonderful
(51 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

8.6 out of 10
Excellent
(28 reviews)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Gatlinburg

In Gatlinburg .A stay at this hotel places you within half a mile (1 km) of Wild Bear Falls Indoor Water Park and 3 miles (5 km) of Gatlinburg Scenic Overlook. Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park are also within 6 miles (10 km).
View more Vacation homes in GatlinburgOpens in a new window

What's nearby

  • Wild Bear Falls Indoor Water Park - 2 min walk - 0.2 km
  • Old Town Gem Mine - 18 min walk - 1.6 km
  • Ripley's Davy Crockett Mini Golf - 2 min drive - 1.7 km
  • Ripley's Super Fun Zone - 2 min drive - 1.7 km
  • Hillbilly Golf - 3 min drive - 2.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 59 min drive

Restaurants

  • ‪Southern Comfort - Westgate Resort - ‬2 min walk
  • ‪Subway - ‬5 min drive
  • ‪Tennessee Cider Company - ‬5 min drive
  • ‪Ole Red - ‬4 min drive
  • ‪Pancake Pantry - ‬5 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

4-star spa hotel near Ripley's Aquarium of the Smokies
Westgate Smoky Mountain Resort & Water Park offers its guests 2 outdoor swimming pools, 2 hot tubs, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business center on site. Barbecue grills, gift shops/newsstands, and tour/ticket assistance are also featured at Westgate Smoky Mountain Resort & Water Park.

This 4-star Gatlinburg hotel is smoke free.

  • 250 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Westgate Smoky Mountain Resort & Water Park offers 250 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.

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  • Hot tub
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Property amenities

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: water park

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited.

Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

Frequently asked questions

How close is Westgate Smoky Mountain Resort & Water Park to the airport?

Westgate Smoky Mountain Resort & Water Park is 39.2 mi (59-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on May 11, 2026 start from CA $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Westgate Smoky Mountain Resort & Water Park have an airport shuttle?

Airport shuttle services are not available at Westgate Smoky Mountain Resort & Water Park.

Does Westgate Smoky Mountain Resort & Water Park offer free breakfast?

Free breakfast isn’t provided at Westgate Smoky Mountain Resort & Water Park, but cooked-to-order breakfast is offered for a fee of between USD 10 and 50 per person. It's available on weekdays from 8:00 AM to 11:00 AM and weekends from 9:00 AM to 11:00 AM.

Is there a casino at Westgate Smoky Mountain Resort & Water Park?

No, there is no casino at this hotel.

What time is check-in at Westgate Smoky Mountain Resort & Water Park?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Westgate Smoky Mountain Resort & Water Park?

Free parking is not available at this hotel.

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Westgate Smoky Mountain Resort & Water Park features 2 outdoor pools. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Westgate Smoky Mountain Resort & Water Park have a restaurant?

Westgate Smoky Mountain Resort & Water Park is home to Southern Comfort, which features light fare.

Does Westgate Smoky Mountain Resort & Water Park have a spa?

This hotel has a spa, which features deep-tissue massages.

How close is Westgate Smoky Mountain Resort & Water Park to downtown Gatlinburg?

Westgate Smoky Mountain Resort & Water Park is 1.4 mi away from Gatlinburg.

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 704 out of 1208 reviews
Rating 8 - Good. 209 out of 1208 reviews
Rating 6 - Okay. 141 out of 1208 reviews
Rating 4 - Poor. 77 out of 1208 reviews
Rating 2 - Terrible. 77 out of 1208 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Geover

Stayed 4 nights in Jan 2026

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Jan 2026

10/10 Excellent

Maribel

Liked: Amenities, property conditions & facilities
Room needed a little more cleaning but staff where very friendly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Vicki

Stayed 1 night in Jan 2026

10/10 Excellent

Jimmy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba impecable todo limpio organizado, la vista vista hermosa , el personal fue excepcional todo saludaban fueron muy amables. Las camas estaban cómodas, mis hijos pequeños estaban encantados…En fin lo recomiendo 100% espero volver pronto con mi familia
Stayed 2 nights in Jan 2026

10/10 Excellent

Ashlee

Liked: Cleanliness, property conditions & facilities
Balcony view scenic! It was beautiful!
Stayed 4 nights in Jan 2026

10/10 Excellent

Mohammed

Stayed 1 night in Nov 2025

10/10 Excellent

Theresa

Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Jan 2026

2/10 Terrible

STELLA

Disliked: Amenities, property conditions & facilities
Terrible place to stay. Room was small and thin walls. I would not recommend this this place to anyone.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jenna

Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Keiaja

Stayed 2 nights in Dec 2025

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

2/10 Terrible

Sanjeewa dinesh

Disliked: Cleanliness
Horrible experience. Had to ask towel and toiletries. Second bed was a sofa .
Stayed 1 night in Dec 2025

10/10 Excellent

Saleb

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2025

10/10 Excellent

Claude, CORAL SPRINGS

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place is just beautiful in the mountains The apartment is a wooden cabin with a fire place and a jacuzzi inside the room The staff is very nice and available 24/7 whenever you need anything. We live this place
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Lisdeli

Liked: Cleanliness
Stayed 3 nights in Dec 2025

8/10 Good

Sarai

Stayed 3 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 2 nights in Nov 2025

8/10 Good

Dayana, La vergne

Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Nov 2025

10/10 Excellent

NARCISA

Stayed 4 nights in Nov 2025

10/10 Excellent

Shalin, Springfield

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best Location, new units, Indoor water park
Stayed 3 nights in Nov 2025