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New Alexander

3.0 star property
3-star hotel near Christopher Columbus Monument

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Photo gallery for New Alexander

Front of property
Daily continental breakfast (EUR 7 per person)
Minibar, in-room safe, desk, blackout drapes
Reception
Minibar, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
Via Bersaglieri d'Italia 19, Genoa, GE, 16126
  • Port of Genoa Cruise Ship Terminal
    ‪6 min walk‬
  • Aquarium of Genoa
    ‪13 min walk‬
  • Old Port
    ‪14 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪7 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

7.2 out of 10
Good
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 28 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

About the area

Genoa

Heart of Genoa.With a stay at this Centro Est hotel, you'll be steps from Christopher Columbus Monument and Piazza Acquaverde. Galata Maritime Museum and Royal Palace are also within half a mile (1 km).

What's nearby

  • Piazza Principe - 1 min walk - 0.0 km
  • Port of Genoa Cruise Ship Terminal - 6 min walk - 0.6 km
  • Aquarium of Genoa - 13 min walk - 1.1 km
  • Old Port - 14 min walk - 1.2 km
  • Genoa Port Center - 14 min walk - 1.2 km

Getting around

  • Genoa Piazza Principe Station - 4 min walk
  • Cristoforo Colombo Airport (GOA) - 18 min drive

Restaurants

  • ‪CaFHeIn - ‬4 min walk
  • ‪Restorante Picin - ‬4 min walk
  • ‪Trattoria da Mario - ‬2 min walk
  • ‪Mokà Café - ‬3 min walk
  • ‪E Prie de Mä - ‬4 min walk

About this property

New Alexander

3-star hotel near Christopher Columbus Monument
As a guest of New Alexander, you'll find multilingual staff, a front-desk safe, and a television in a common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Parking is available for a fee.

This 3-star Genoa hotel is smoke free.

  • 35 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
New Alexander offers 35 air-conditioned accommodations with minibars and safes. 28-inch flat-screen televisions come with digital channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

View from property

Hotel Bellevue

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.8 out of 5, Good, 565 reviews
The price is CA $127
CA $150 total
includes taxes & fees
Sep 7 - Sep 8
Hotel Bellevue

Property amenities

Family friendly

  • Crib (surcharge)
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day); discounts available
  • Secured, covered self parking on site (EUR 20 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 5 for children
  • A bar/lounge

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Well-lit path to entrance

Room amenities

Entertainment

  • 28-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 7 for adults and EUR 5 for children
  • Covered self parking fee: EUR 20 per night (in/out privileges)
  • Nearby parking fee: EUR 20 per day (262 ft away)
  • Crib (infant bed) fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't allowed at New Alexander.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

New Alexander Hotel Genoa
New Alexander Hotel
New Alexander Genoa
New Alexander Hotel
New Alexander Genoa
New Alexander Hotel Genoa

New Alexander Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 46 out of 219 reviews
Rating 8 - Good. 84 out of 219 reviews
Rating 6 - Okay. 52 out of 219 reviews
Rating 4 - Poor. 20 out of 219 reviews
Rating 2 - Terrible. 17 out of 219 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Arrived to the location from train station. Needed to visit the cruise terminal and the hotel was a perfect distance from train station and cruise terminal to be able to walk to either. The location seemed alot nicer in the pictures.
Stayed 1 night in May 2025

4/10 Poor

Bradley

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The early morning staff (gentleman) was a bit short and not nice. I am guessing because we arrived at 4:30 am due to flight delays. After standing outside ringing a door bell for maybe 20 minutes. He asked "why didn't you use the bell" I guess that question was because I knocked on a back door or window and it woke him up. The elevator can only hold two people and two small suitcase. I could image during the day, it won't be available. Luckly it is only 6 floors. This place will not work for disabled or handicap people at all. The room was clean but both beds had stained on dust cover or comforter. The window was left open (without a screen) and there were a collection of flying bugs (moths and mosquitoes) The shower was a closet 38 inch (96cm) cube. I am 6'2 (187cm) and 260 (118km). So I could not bent over or raise my arms in the shower closet. The water came out of the shower head has a very light mist. The best part was it is a short walk to the cruise ship docks and the normal front desk receptionist (women) was lovely and nice.
Stayed 1 night in Apr 2025

8/10 Good

Song-Fang, Parsippany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for transportation.
Stayed 1 night in Oct 2024

8/10 Good

Stanislav, Champaign

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
An overpriced hotel near the bus station, train station, and a cruise terminal. Dodgy area around with homeless/strange individuals loitering around the hotel entrance. The elevator won't fit one person. Front desk was helpful, cleaning personnel needs training and stricter supervision.
Stayed 1 night in Sep 2024

4/10 Poor

Silvio

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money. Better to do an AirB&B
Stayed 2 nights in Sep 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy old and uncomfortable.
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place not too far from port area.
Stayed 1 night in Aug 2024

8/10 Good

Craig

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Lijing

Liked: Amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2024

10/10 Excellent

Lijing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and lovely hotel!
Stayed 1 night in May 2024

10/10 Excellent

Suzanne, lauderhill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff were very helpful with communication through expedia.. wonderful!! Thank you.. very clean.. great.. the only problem was elevator does not match room.. so you have to walk one flight up or down. But everything else great! Thank you!
Stayed 1 night in Oct 2023

10/10 Excellent

Suzanne, lauderhill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When you go to the 4th floor.. you have to walk the luggage down a flight of steps.. difficult
Stayed 1 night in Oct 2023

4/10 Poor

kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean and didn't seem to safe
Stayed 1 night in Sep 2023

6/10 Okay

Hiroaki

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Concern about lift
Stayed 1 night in Sep 2023

8/10 Good

Victor, Bellaire

Liked: Cleanliness, staff & service, property conditions & facilities
Place is really nice but the area does not feel safe
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

So-so

+ near railway station + good price - not so clean - old rooms - not so safety district
Stayed 2 nights in Jul 2023

8/10 Good

Ginetta

Stayed 1 night in Sep 2022

10/10 Excellent

Timothy

Travelled with group
Liked: Room comfort
Stayed 1 night in Aug 2022

8/10 Good

Horrol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Friendly and nice staff
Stayed 1 night in Sep 2021

8/10 Good

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay in this hotel, it ticks all the right boxes for our needs in terms of public transport links, just walking distance to the main attractions, cafes and supermarket nearby. Plus the lovely receptionist, Julia has taken the trouble to do us a very great favour for our friend. We would definitely stay again in this hotel and would recommend it to friends and family
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The transportation of this hotel is very good. It is close to train station, Metro station and even the airport.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Mr Raymond John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

2/10 Terrible

Ernest

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good place!! Walking in at night is not a comfortable feeling. Rough area, and hotel needs help! Never again! Should not be on hotels.com much better places to use. Look somewhere else. Very little choice on hotels.com, felt a little ripped off.
Stayed 1 night in Sep 2019

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very relaxed, the staff were very friendly and helpful and the beds were very comfortable. Lovely bathroom.
Stayed 4 nights in Aug 2019