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Novotel Genova City

4.0 star property
4-star Mediterranean hotel near Port of Genoa Cruise Ship Terminal

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Photo gallery for Novotel Genova City

Breakfast, lunch, dinner served; Mediterranean cuisine
Eco-friendly toiletries, hair dryer, bidet, towels
Deluxe Apartment, 1 Double Bed with Sofa bed
Exterior
Staircase

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Room service

Explore the area

View in a map
Via Antonio Cantore 8, Genoa, GE, 16126
  • Port of Genoa Cruise Ship Terminal
    ‪14 min walk‬
  • Aquarium of Genoa
    ‪2 min drive‬
  • Old Port
    ‪3 min drive‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(21 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Double Bed with Sofa bed

Deluxe Apartment, 1 Double Bed with Sofa bed

Deluxe Apartment, 1 Double Bed with Sofa bed

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Genoa

Centro Ovest stay.Within a 10-minute walk of this Centro Ovest hotel, you'll find Villa Scassi Hospital and Villa Rosazza Di Negro. Port of Genoa Cruise Ship Terminal and Piazza Principe are also within 2 miles (3 km).

What's nearby

  • Port of Genoa Cruise Ship Terminal - 14 min walk - 1.2 km
  • Piazza Principe - 15 min walk - 1.3 km
  • Aquarium of Genoa - 2 min drive - 2.5 km
  • Old Port - 3 min drive - 2.9 km
  • Genoa Port Center - 4 min drive - 3.2 km

Getting around

  • Genoa Via di Francia Station - 5 min walk
  • Cristoforo Colombo Airport (GOA) - 12 min drive

Restaurants

  • ‪Al Matitone - ‬9 min walk
  • ‪Panino DOC - ‬5 min walk
  • ‪La Lanterna Trattoria - ‬7 min walk
  • ‪Bar Gianni - ‬9 min walk
  • ‪La Cusina Food & Restaurant - ‬5 min walk

About this property

Novotel Genova City

4-star Mediterranean hotel near Port of Genoa Cruise Ship Terminal
Novotel Genova City offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 1776 square feet (165 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at Novotel Genova City. Parking is available for a fee. A complete renovation of Novotel Genova City was completed in August 2021.

Smoking is allowed in designated areas at this 4-star Genoa hotel.

  • 1 building
  • 210 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 1776 sq ft of conference space
  • 165 sq m of conference space
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Genova City offers 210 accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. This Genoa hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Lobby sitting area

Holiday Inn Genoa City by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 894 reviews
The price is CA $176
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includes taxes & fees
Aug 10 - Aug 11
Holiday Inn Genoa City by IHG

Property amenities

Family friendly

  • Children's games
  • In-room crib
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (37 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Covered self parking fee: EUR 8 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number IT010025A15HN3NHVO

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open July 01 and close August 31.
  • Pool access available from noon to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Genova Novotel
Novotel City Genova
Novotel Genova
Novotel Genova City
Novotel Genova City Genoa
Novotel Genova City Hotel
Novotel Genova City Hotel Genoa
Genoa Novotel
Novotel Genoa
Novotel Genova Ovest Hotel Genoa
Novotel Hotel Genoa
Novotel Hotel Genova Ovest
Novotel Genova City Hotel
Novotel Genova City Genoa
Novotel Genova City Hotel Genoa

Novotel Genova City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 234 out of 1001 reviews
Rating 8 - Good. 405 out of 1001 reviews
Rating 6 - Okay. 231 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

kathy, garden grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Shea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genoa

Nice clean hotel in Genoa.
Stayed 1 night in Jan 2025

10/10 Excellent

Aldo

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice place
Stayed 1 night in Dec 2024

8/10 Good

Elisabetta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and bed comfortable. The breakfast was very good; there was the best selection of food caterings for all ages. Definitely i recommende this hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Laila, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Location is a bit far from old town (industrial area). No Uber in Genova, so taxis are a hit or miss, they can charge you whatever they want, you never know what you are going to pay. Expedia charged me for breakfast (I paid for it) but it doesn't show up on the reservation. A weird glitch, but still not right. Be aware.
Stayed 1 night in Nov 2024

6/10 Okay

Gino

The front desk people were very helpful, especially a young lady. The bedroom I did not like, bathroom was ok.
Stayed 2 nights in Sep 2024

8/10 Good

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for overnight stay

The room was fairly small for a family stay but it was very clean. The refrigerator was not working properly but not a big deal for us. I enjoyed the breakfast. We were a bit disappointed with the view of the water, which was negatively impacted by the cruise ship terminal and port.
Stayed 1 night in Sep 2024

4/10 Poor

Sam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Dakota, Baumholder

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. The area where it is located is what’s seemed unsafe. So much glass where cars have been broken into. Around the property and the streets around it was dirty.
Stayed 2 nights in Aug 2024

6/10 Okay

Andrea

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Superior rooms should have been recently refurbished but our appeared already dated, poorly maintaned, dirty and with a terrible smell coming from the drains everytime that water was flushed in other rooms (and you could hear the noise from the pipes!). The staff at reception has been very welcoming and helpful. The parking area at levels -1 to -4 should be controlled; cars are often parked without any respect for others, very unsafe. A leakage of fluids from few rotten pipes on the ceiling of level -1 has damaged the painting of our car; we informed the reception and we were offered free parking; since then, a notice has appeared on the wall to inform the customers that parking is forbidden in the area due to leakages and the hotel won’t take responsibility. Prices are too high for the quality offered.
Stayed 8 nights in Aug 2024

2/10 Terrible

Shufang

Disliked: Staff & service, property conditions & facilities
Terrible sooooo terrible
Stayed 1 night in Aug 2024

10/10 Excellent

Sheri

Stayed 2 nights in Jul 2024

6/10 Okay

Nouredine

Travelled with family and small children
Liked: Staff & service
The hotel was okay But the location doesn’t suits someone without car
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, though a little far from train station
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Kimberley

Stayed 1 night in Jun 2024

2/10 Terrible

Behrad

Stayed 1 night in May 2024

6/10 Okay

Hamidreza

Stayed 1 night in Apr 2024

10/10 Excellent

Caterina

Stayed 3 nights in Apr 2024

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the hotel was very good. It is located far from the historic center, but it is easy to get around by public transportation. The breakfast buffet should change a bit between days, as it gets boring after eating the same thing for several days.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 1 night in Nov 2023

6/10 Okay

Roland

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Check in was quick. Thought hotel is smoke free, but our room had a very heavy cigarette smell, but we didn't bother to complain as we went straight to bed after a tiring trip.
Stayed 1 night in Oct 2023

10/10 Excellent

Maurizio, Guaynabo

Stayed 1 night in Oct 2023

4/10 Poor

Natalia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023