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Sunway Hotel Georgetown Penang

3.5 star property
3.5-star hotel near KOMTAR, connected to a shopping center

Choose dates to view prices

Photo gallery for Sunway Hotel Georgetown Penang

Outdoor pool
Reception
Suite
Exterior
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang, 10400
  • Penang Times Square
    ‪2 min walk‬
  • KOMTAR
    ‪3 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe 1 King

In-room safe, desk, laptop workspace, blackout drapes

Deluxe 1 King

9.4 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout drapes

Family Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the area

George Town

Downtown George Town stay.Within a 10-minute walk of this Downtown George Town hotel, you'll find KOMTAR and Penang Times Square. Sun Yat Sen Museum and Hin Bus Depot Art Centre are also within half a mile (1 km).

What's nearby

  • Penang Times Square - 2 min walk - 0.2 km
  • KOMTAR - 3 min walk - 0.3 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 2.7 km
  • Gurney Drive - 3 min drive - 1.9 km
  • Gurney Plaza - 4 min drive - 3.5 km

Getting around

  • Penang Sentral - 27 min drive
  • Penang Intl. Airport (PEN) - 26 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Ying Her Kopitiam 银河茶室 - ‬3 min walk
  • ‪Restoran Zim Sum 点心之家 - ‬3 min walk
  • ‪No 5, Seafood Char Koay Teow (梁少爺5號炒粿條） - ‬2 min walk
  • ‪五洲茶室鱼头米粉 - ‬1 min walk

About this property

Sunway Hotel Georgetown Penang

3.5-star hotel near KOMTAR, connected to a shopping center
Sunway Hotel Georgetown Penang offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sunway Hotel Georgetown Penang. Limited free parking is available on a first-come, first-served basis.

This 3.5-star George Town hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 16 levels
  • Meeting rooms
  • Built in 1994
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Sunway Hotel Georgetown Penang offers 250 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 25 for children

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Hotel Georgetown Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 35 for adults and MYR 25 for children
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sunway
Sunway Georgetown Penang
Sunway Hotel Penang
Sunway Hotel Georgetown Penang
Sunway Hotel Penang Georgetown
Sunway Penang Georgetown
Sunway Hotel Georgetown Penang George Town
Sunway Penang
Sunway Georgetown Penang
Sunway Hotel Georgetown Penang Hotel
Sunway Hotel Georgetown Penang George Town
Sunway Hotel Georgetown Penang Hotel George Town

Sunway Hotel Georgetown Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 418 out of 1002 reviews
Rating 8 - Good. 462 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay. Walking distance to most attractions. Grab is very inexpensive. Happy hour beer is the best prices anywhere in town. Only downside for me was the bed was hard but the shower was great. Staff were outstanding.
Stayed 4 nights in Mar 2025

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that was a big disappointment was the breakfast. We didn't include it so paid for it and it was underwhelming and expensive for what you got quality-wise. The hotel itself, would definitely stay there again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lai Fun Alice

Travelled with group
Disliked: Amenities
Under my account i done 3 bkgs (10 paxs) as packages (airfare hotels) yet hotel only found 3 rooms and said Expedia cancelled bkg !! Last min i need to re-book 2 rooms . Till now under investigate case# 08587810 yet to revert me.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll go back again for sure
Stayed 2 nights in Feb 2025

6/10 Okay

Kadiman

Business traveller
Hotel is located at convenient location surrounding with local food outlet
Stayed 1 night in Feb 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location and staff really professional.
Stayed 3 nights in Feb 2025

6/10 Okay

Paul

Travelled with group
A little run down building but great location
Stayed 2 nights in Feb 2025

10/10 Excellent

marie-josee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean and safe property. Staff is amazing, the restaurant makes the place smell amazing and I recommend it to anyone visiting Georgetown, Penang.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to most things in Georgetown. This hotel is very spacious and is very comfortable for an affordable price.
Stayed 5 nights in Feb 2025

8/10 Good

Victoria

Stayed 1 night in Feb 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money a short walk away from central Georgetown; service good, room was fine, breakfast was acceptable.
Stayed 3 nights in Jan 2025

8/10 Good

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My first priority is always this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet room in a great location.
Stayed 2 nights in Feb 2025

8/10 Good

Tran, Villa Park

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs and easy access to local food. Please consider providing the hand or face towels besides the bath towels.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mangalanathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I don't use parking

Stayed 2 nights in Feb 2025

8/10 Good

Alice

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

FITZROY

Stayed 1 night in Feb 2025

6/10 Okay

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel over all is ok but the deal breaker is the WiFi. It is an open network with no security to protect anything you send over the web. We could not log in our server because it is not a safe web set up. Much better hotel options in the area with the same price range
Stayed 2 nights in Jan 2025

6/10 Okay

Audra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The condition of the room is quite bad, carpet to the bathroom is soaking wet. Curtains are torn. Only positive is the staff
Stayed 3 nights in Jan 2025

10/10 Excellent

gim seong

Stayed 6 nights in Jan 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. Room was clean and has toiletries and slippers in case you forgot them at home. We did not have a car so parking wasn’t required but I was told that it’s difficult to find parking in Penang. On the hotels.com description it says close to shopping Center which I think is referring to Time square however that mall is closed. There are other shopping areas just a little farther away. The street where the hotel is located. The food stalls open at night and you can gets some pretty tasty food there as well as fresh juices
Stayed 2 nights in Jan 2025

8/10 Good

Ming

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good
Stayed 3 nights in Dec 2024

10/10 Excellent

SUPAPORN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I come to Penang, I stay at Sunway Georgetown because of the excellent service, clean rooms, and especially the comfortable bed. The location is also very convenient for getting around. I will definitely come back again. Tuk - Bangkok.
Stayed 2 nights in Dec 2024