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Enjoy the outdoor pool at this 3-star Gilroy hotel
In Gilroy
You'll find Farmer's Market and Las Animas Park within 3 miles (5 km) of this hotel. Also, Gilroy Premium Outlets is within 3 miles (5 km) and Rapazzini Winery is within 6 miles (10 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.
Hilton Garden Inn Gilroy ratings based on 16 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hilton Garden Inn Gilroy
Everyone (11)Couples (1)Family (3)
5 out of 5
Relatively quiet considering distance from freeway. Easy parking and check in. Clean big rooms. Great smelling amenities.
Posted by Angela on 3 Mar. 2024
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Comment from Hotel Management
4 Mar. 2024
by Customer Service
Angela, we're thrilled to hear your stay at Hilton Garden Inn Gilroy was enjoyable. We aim to provide our visitors with well-maintained, spacious rooms and convenient services. It's also great to know that you appreciated the refreshing amenities. Thanks for choosing to stay with us, we look forward to welcoming you back soon.
4 out of 5
Posted by lisa on 29 Dec. 2023
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Comment from Hotel Management
31 Dec. 2023
by Customer Service
Thank you for the 4-star rating, Lisa!It's great your time at Hilton Garden Inn Gilroy was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!
5 out of 5
Received room key, proceeded to room, someone was in the room already.
Posted by Charles on 2 Oct. 2023
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Comment from Hotel Management
3 Oct. 2023
by Customer Service
Charles, it's concerning to hear about your initial experience with the room assignment at Hilton Garden Inn Gilroy. We strive to ensure a smooth and comfortable transition for all our guests, and we apologize if we fell short on this occasion. We hope that the rest of your stay was hassle-free. Should you visit us again, we appreciate the chance to exceed your expectations.
3 out of 5
When initially checking in we waited about 10min for someone to come to desk.
The hotel AC did not seem to be on through the common areas. It was very warm.
On another occasion we were waiting in line for assistance with our key and the young man working the desk was checking people in while talking on the phone. He dealt with 3 sets of guests like this. So rude and unprofessional.
Posted by Jessica on 17 Jul. 2023
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Comment from Hotel Management
19 Jul. 2023
by Customer Service
Hello Jessica,Firstly, thank you for taking the time to provide your feedback regarding your recent stay. We truly appreciate your perspective as it allows us to learn and discern the areas in which we can improve.Upon reading your comments, it's clear to see that there were a few points that marred your stay. The first being the lengthy wait time for the front desk to assist you. We indeed aim to provide prompt and efficient service, and we're sincerely sorry that your experience fell short of this. We'll be sure to address this with our reception team to ensure quicker response times, so our valued guests, like you, don't feel overlooked.We also noted your comments about the temperature in the common areas. Our goal is to create a comfortable environment for all our guests, and we regret that the setting were not optimal during your visit. We can assure you that we take such observations seriously and will be conducting a thorough review of our HVAC system, as well as re-educating our maintenance team about diligently checking and adjusting settings when required.Lastly, your discomfort regarding the front desk service truly concerns us as we strive to maintain an environment of professionalism and respect for all our guests. It's disheartening to know that an unprofessional gesture occurred; it's neither an accurate representation of our commitment to genuine hospitality nor our standard policy. In line with this, we will be retraining our staff emphasizing the importance of prioritizing in-person interactions over simultaneous handling of calls while attending to physical guests.Once again, we appreciate your sincerely framed observations and look forward to the opportunity to provide a seamless experience in the future. Thank you for choosing to stay with us, and we hope to welcome you back in the near future.
5 out of 5
Posted by Natalia on 1 Oct. 2022
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5 out of 5
Posted by virginia on 7 Sep. 2022
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5 out of 5
Comfy bed, overall a very nice place to stay. We plan on coming back here soon.
Posted by a verified traveller on 6 Jul. 2021
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3 out of 5
They had to move me rooms because my first room didn’t have working air. The second room never really cooled down, at least the air worked! Asked for a fan and they didn’t have one. They did however give me bottled water, not sure if that was a normal thing, but that was nice.
Posted by Shaunna, from Oakdale, Ca. on 2 Aug. 2020
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5 out of 5
I thought the robot that delivered food was unique.
Hilton Garden Inn Gilroy offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. The business-friendly Hilton Garden Inn Gilroy also features multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free. This 3-star Gilroy hotel is smoke free.
1 building
137 guestrooms or units
4 levels
Built in 2001
Poolside lounge chairs
Umbrellas for the pool
Business center (24 hours)
Breakfast available (surcharge)
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Convenience store
Fireplace in lobby
Television in lobby
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Number of outdoor pools - 1
Free WiFi
Grocery/convenience store
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Free self parking
Transport
Train station: Gilroy Station (1.9 km / 1.2 mi)
Parking: Free self parking
Room Amenities
Hilton Garden Inn Gilroy offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. 38-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.
LCD television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Microwave
Coffee maker
Cribs (free)
Housekeeping (once per stay)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Connecting rooms available
Desk chair
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Grill - Onsite bar. Happy hour is offered.
The Grill - This restaurant serves breakfast and dinner. Open select days.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Check-in time ends at midnight
Special check-in instructions:
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free cribs (infant beds)!
Pet Policy
Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay), plus a one-time cleaning fee of USD 75
Only dogs are allowed
Maximum 2 (weight limit: 75 lbs per pet)
Pets cannot be left unattended
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.
Pets Allowed-Specific Rooms Only
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Smoke detector
LGBTQIA friendly
Pets cannot be left unattended
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately USD 15.95–17.95 for adults, and USD 6.95–10.95 for children
Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay) plus USD 75 one-time cleaning fee
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Gilroy Hilton Garden Inn
Hilton Garden Inn Gilroy
Hilton Garden Inn Hotel Gilroy
Hilton Garden Inn Gilroy Hotel Gilroy
Hilton Gilroy
Hilton Garden Inn Gilroy Hotel
Hilton Garden Inn Gilroy Hotel
Hilton Garden Inn Gilroy Gilroy
Hilton Garden Inn Gilroy Hotel Gilroy
You should know
Pool access available from 8:00 AM to 10:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
