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Stipp Hotel Gisenyi

3.5 star property
3.5-star guestrooms with free WiFi

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Photo gallery for Stipp Hotel Gisenyi

Standard Double or Twin Room | Balcony
Standard Double or Twin Room
Restaurant
Reception
Sauna
Reviews
5.6

Popular amenities

  • Gym
    GymGym
  • Spa
    SpaSpa
  • Pool
    PoolPool
  • Bar
    BarBar
  • Parking included
    Parking includedParking included
  • Room service
    Room serviceRoom service

Explore the area

Map
311 Avenue de la Comiche, P.O.Box 2834, Gisenyi
  • Popular LocationRwanda Tourism University College5 min walk
  • Popular LocationUniversité Libre de Kigali13 min walk
  • Popular LocationGisenyi Beach14 min walk
  • AirportGisenyi (GYI)8 min drive

Room options

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Family Suite

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Room
The Palm Beach Resort
Breakfast included
Parking included
Free WiFi
Restaurant
3.7 out of 5, Good, (11)
The price is CA $115
per night
CA $136 total
includes taxes & fees
5 Jul - 6 Jul
The Palm Beach Resort

About the area

Gisenyi

Close to the beach.You'll be steps from Rwanda Tourism University College and within a 15-minute walk of Université Libre de Kigali. Also, Gisenyi Beach is within 2 miles (3 km) and Nyamyumba Hot Springs is within 6 miles (10 km).

What's nearby

  • Rwanda Tourism University College - 5 min walk
  • Université Libre de Kigali - 13 min walk
  • Gisenyi Beach - 14 min walk
  • Parc National des Virunga - 8 min drive
  • Volcanoes National Park - 72 min drive

Restaurants

  • ‪Restaurant Chalet - ‬7 min drive
  • ‪Kivu Resto - ‬3 min drive
  • ‪Ble' d' or - ‬2 min drive
  • ‪Il razentino - ‬3 min drive
  • ‪Bodega Goma - ‬2 min drive

About this property

Stipp Hotel Gisenyi

3.5-star guestrooms with free WiFi
Stipp Hotel Gisenyi offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A fitness center, a terrace, and a garden are also featured at Stipp Hotel Gisenyi. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gisenyi hotel.

  • 30 guestrooms or units
  • Deli
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Stipp Hotel Gisenyi offers 30 air-conditioned accommodations with minibars and safes. Satellite television is provided.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Gisenyi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, French

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Property is also known as

Stipp Gisenyi
Stipp Hotel Gisenyi
Stipp Hotel
Stipp Hotel Gisenyi Hotel
Stipp Hotel Gisenyi Gisenyi
Stipp Hotel Gisenyi Hotel Gisenyi

Stipp Hotel Gisenyi Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 2 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bonitus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Would recommend to others
Stayed 1 night in Sep 2023

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Verified traveller

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Higiene in this hotel is next to none, the hallways smell like dirty bathrooms, as well as the rooms. We found bugs on our beds. And the breakfast was horrible. The staff made me a receipt attached to two wrong payments made by different cards which I have no idea who’s they are. The bathrooms were so filthy we did not even use them. Even after asking for it to be cleaned We had a horrible time in these facilities, unfortunately. Never going there again. Not worth it.
Stayed 1 night in Dec 2019

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service
There are better options in the area
I've stayed in Gisenyi several times and i've tried some of the other hotels in the area. So this is mostly a comparison with what else Gisenyi has to offer. I stayed one night. This hotel has some great amenities like a gym (I did not see it), Pool, and Sauna. They are also very close to the border with DRC. However, I would argue that it isn't worth the price. This hotel is outdated. The room I stayed in was quite tight, and the bathroom very small. Though the bed was nice and the balcony was great. The breakfast was meh, mostly the breakfast foods were not well presented and the table cloths were not clean. Bigger than that, the hotel did not seem to know how to verify my payment through hotels.com. They accused me of not paying and threatened to call the police. I asked them multiple times including the time they knocked on my door at 9pm, to please call hotels.com. The first thing I did was email them my reservation confirmation. While they continued to say that I had not paid. I found them to be very rude, unprofessional, and accusatory. In the end, I called hotels.com and hotels.com called the hotel to confirm the payment. I could not recommend this hotel again. There are many better hotels at a cheaper or equal price point.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel vieillot et chambres pas au niveau
Hotel tres bien situe avec beau jardin mais dans un etat deplorable. Chambres vieillotes, pas d’insonorisation, pas de prises fonctionnels pour recharger appareils électroniques, peu ou pas de wifi dans les chambres, et personnel peu à l’écoute.
Stayed 2 nights in Jun 2023