Hotel Refugio da Montanha

4.0 star property
4-star hotel near Gramado Covered Street

Choose dates to view prices

Hotel Refugio da Montanha

Photo gallery for Hotel Refugio da Montanha

Deluxe Suite, Balcony
Luxury Suite, Jetted Tub | View from room
Property entrance
Property amenity
Lobby

Overview of Hotel Refugio da Montanha

Reviews
9.6

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
Rua Leopoldo Rosenfeld, 150, Gramado, 95670-000
  • Popular LocationBlack Lake Park10 min walk
  • Popular LocationMini Mundo10 min walk
  • Popular LocationGramado Covered Street2 min drive

Room options

Deluxe Suite, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Luxury Suite, Jetted Tub

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Grand Suite

  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

Similar properties

About the area

Gramado

Planalto stay.Within a 10-minute walk of this Planalto hotel, you'll find Gramado Gateway and Joaquina Rita Bier Lake. Black Lake Park and Mini Mundo are also within half a mile (1 km).

What's nearby

  • Black Lake Park - 10 min walk
  • Mini Mundo - 10 min walk
  • Gramado Central Avenue - 20 min walk
  • Gramado Covered Street - 2 min drive
  • Sao Pedro Church - 2 min drive

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 80 min drive

Restaurants

  • Alemanha Encantada - 11 min walk
  • Galeto Itália - 10 min walk
  • Chateau dos Platanos - 7 min walk
  • Restaurante Quintanilha - 13 min walk
  • Hector Pizzaria Temática - 15 min walk

About this property

Hotel Refugio da Montanha

4-star hotel near Gramado Covered Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Refugio da Montanha. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Gramado hotel.

  • 1 building
  • 56 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Refugio da Montanha offers 56 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available 7 AM–10 AM on weekdays and 7 AM–11 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: BRL 150 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 150 per pet, per night
  • Service animals are exempt from fees
  • Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Contactless check-in is available.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Refugio da Montanha Gramado
Refugio da Montanha Gramado
Refugio da Montanha
Refugio Da Montanha Gramado
Hotel Refugio da Montanha Hotel
Hotel Refugio da Montanha Gramado
Hotel Refugio da Montanha Hotel Gramado

Hotel Refugio da Montanha Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 271 out of 311 reviews" "
Rating 8 - Good. 24 out of 311 reviews" "
Rating 6 - Okay. 8 out of 311 reviews" "
Rating 4 - Poor. 4 out of 311 reviews" "
Rating 2 - Terrible. 4 out of 311 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Adelar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay!
I was 100% satisfied with my stay at this hotel and the service was above and beyond to give me a good experience! The room was spacious, the shower was nice, and I am so glad there was a heater in the room! Bed was comfortable, wifi worked well, and the location is great. The service however was the best and there was water in the lobby which came in handy. 10/10!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice, wonderful place and friendly service.
Stayed 1 night in Feb 2019

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway to Gremado!
We really enjoyed our quick getaway! The room was a little small for the family, so if we were staying for a longer trip I’d recommend upgrading. Otherwise the amenities, the service and the location were fantastic!
Stayed 1 night in Dec 2018

10/10 Excellent

Jorge Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel para um fim de semana em Gramado
Hotel relativamente novo, com boa localização e com muito conforto nos quartos. Fomos muito bem atendidos pelos seus funcionários. Foi nossa segunda vez no hotel. Havíamos nos hospedado por lá três semanas antes, entre o Natal e o Ano Novo. Daquela vez, achamos o hotel muito agitado, devido ao Natal Luz. Dessa vez, a experiência foi mais agradável, especialmente pelo café da manhã mais tranquilo, sem tanto barulho. As vagas da garagem não são muitas, mas deu para estacionar, sem problemas. Boa estadia no Refúgio da Montanha.
Stayed 3 nights in Jan 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Hotel excelente, bem localizado, funcionários atenciosos e simpáticos, cama e estrutura do quartos excelente
Stayed 5 nights in Jan 2024

4/10 Poor

Ana P

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Cobrança de taxa não informada na reserva
Foi cobrada uma taxa de serviço/atendimento de 10% sobre os valores TOTAIS das diárias, o que não consta em lugar algum da minha reserva (email/site). Paguei antecipadamente e a única cobrança a pagar no hotel seria a taxa municipal, conforme reserva. Questionei a taxa no checkout, uma vez que já estava em um período com diárias 2-3x mais caras do que o normal e a sensação que tive foi que há uma coparticipação obrigatória do hóspede nos salários dos colaboradores. Foi uma surpresa desagradável, pois paguei 250 reais pelos serviços básicos de atendimento em qualquer hotel (3 dias). Também, não vejo sentido em o hotel informar que possui estacionamento se o meu carro era retirado todas as noites para outros serem colocados, de forma que pernoitava na rua. O serviço de manobrista é falho, não há manobrista, é direcionado ao pessoal da recepção, que quase sempre está ocupado em atendimento. Não recebemos brinde de boas vindas, muito menos qualquer outra bebida foi oferecida, o que contraria a reserva. Por fim, nunca tinha ficado em um hotel sem flexibilidade alguma para checkin antecipado, tentei entrar às 10:00h, mas fui informada que apenas poderia às 14h. Fui para a cidade e retornei passando mal às 12h, sou diabética e idosa, estava literalmente chorando de dor na recepção e recebi a mesma informação: apenas às 14h. Depois de muita insistência, entrei às 13h. Bastava dizer que tentaria antecipar 1 minuto que fosse caso desocupasse algum quarto que seria suficiente para mim.
Stayed 3 nights in Dec 2023