Rua Arthur Zwestch, 70, Centro, Gramado, RS, 95670-000
Gramado Covered Street
3 min walk
Mini Mundo
16 min walk
Black Lake Park
3 min drive
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
77 min drive
Room options
View all photos for Deluxe Double or Twin Room
Deluxe Double or Twin Room
7.67.6 out of 10
Good
5 reviews
(5 reviews)
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Deluxe Quadruple Room
Deluxe Quadruple Room
Sleeps 4
1 Double Bed and 2 Twin Beds OR 4 Twin Beds
View all photos for Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)
Apt. casal ou duplo standard, Acessível, Piso térreo (Ao lado do cafe da manha)
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Deluxe Triple Room
Deluxe Triple Room
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds
About the area
Gramado
Heart of Gramado.At this Gramado City Centre pousada, you'll be within a 5-minute walk of Gramado Covered Street and Santa Claus Village. Mini Mundo and Black Lake Park are also within 2 miles (3 km).
Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. The business-friendly Pousada Viena also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis. A complete renovation of Pousada Viena was completed in June 2020.
This 3-star Gramado pousada is smoke free.
1 building
20 guestrooms or units
3 levels
Built in 2015
Buffet breakfast (free)
Manager's reception (free)
Coffee in lobby
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Fireplace in lobby
Television in lobby
Bellhop
No smoking on site
Pousada Viena offers 20 accommodations with minibars and hair dryers. 32-inch LED televisions come with cable channels. Bathrooms include showers, bidets, and complimentary toiletries.
This Gramado pousada provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
Free buffet breakfast available daily 7:00 AM to 10:00 AM
Coffee and tea in common areas
Free daily manager's reception
Things to do
TV in common areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Upper floors accessible by stairs only
Room amenities
Entertainment
32-inch LED TV with cable channels
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Food and drink
Champagne service
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Heating (climate-controlled)
Iron/ironing board on request
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Pousada Viena
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: BRL 3.28 per accommodation, per night
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
We should mention
Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Property is also known as
Pousada Viena Gramado
Viena Gramado
Pousada Viena Gramado Brazil
Pousada Viena Gramado
Pousada Viena Pousada (Brazil)
Pousada Viena Pousada (Brazil) Gramado
Pousada Viena Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 115 out of 181 reviews
10 - Excellent
115
Rating 8 - Good. 57 out of 181 reviews
8 - Good
57
Rating 6 - Okay. 8 out of 181 reviews
6 - Okay
8
Rating 4 - Poor. 1 out of 181 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 181 reviews
2 - Terrible
0
9.4/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Lorena
Jan 9, 2022
Liked: Staff & service
Agradável
Muito agradável. Porém, o quarto que pegamos fica no térreo, próximo a recepção e a área do café da manhã, tirando um pouco da privacidade e conforto. Como passamos apenas uma noite, foi okay.
Caso for ficar alguns dias, sugiro que pegue um outro quarto.
O banheiro não estava muito limpo.
O café da manhã é ótimo. Os funcionários super atenciosos.
Pousada boa, localização muito boa, 2 quadras da rua coberta, atendimento muito bom, café da manhã muito bom, porém o quarta que fiquei, 206, estava com cheio de mofado, nada que a janela aberta não resolvesse.
Minha experiência na Pousada Viena foi muito boa. Atendimento e simpatia de todos funcionários excelente , café da manhã gostoso, sempre tinha um bolo diferente. O quarto era pequeno , porém aconchegante. Tinha lugares para colocar as coisas como : cabides, suporte para pendurar roupas, armário, lugar p colocar malas, roupas de cama limpinhas, limpeza todos os dias, O banheiro grande e confortável c armário acima da pia p colocar as coisas e penduradores de roupas. Localização excelente pertinho da Borges de Medeiros.
Otima localizacao no centro, permote fazer tudo a pé. 4 vagas de estacionamento apenas, cafe da manhã de boa qualidade e tudo feito na própria cozinha, mas poucas mesas e precisa fazer rodízio para o café. Acessibilidade deixa desejar.