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With a stay at this Forest Hills hotel, you'll be within half a mile (1 km) of MSA Fieldhouse and 2 miles (3 km) of Patterson Ice Center. Watermark Country Club and Calvin College are also within 3 miles (5 km).
Free perks
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like self-serve breakfast and free self parking.
from CA $151
Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)
TownePlace Suites by Marriott Grand Rapids Airport ratings based on 6 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for TownePlace Suites by Marriott Grand Rapids Airport
Everyone (3)Couples (2)Family (3)
5 out of 5
Happy with our experience
Posted by Pamela on 24 Dec. 2023
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Comment from Hotel Management
25 Dec. 2023
by Heather GM
Thank you for taking the time to leave a review about your stay. We hope to see you again soon, and Happy Holidays!
5 out of 5
liked the free water, free breakfast and the overall cleanliness of the room.
Posted by Margaret on 4 Oct. 2022
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Comment from Hotel Management
5 Oct. 2022
by Heather GM
Thank you for the lovely review! We hope to welcome you again soon.
1 out of 5
The hotel contacted me a few days before my reservation stating that due to high demand they had "accidentally" cancelled my reservation. They stated if I still wanted the room I should call immediately which I did. I spoke to a gentleman who struggled to find the reservation, then found it by locating the email that was sent to me. He assured me the woman who emailed me had already reinstated the reservation and I was set for check in. I arrived from out of town at 12:30 am to find the front desk couldn't locate my reservation at all. They had no room for me, no suggestion, no apology, nothing. I find Marriott customer service to be poor these days and I will look elsewhere.
Posted by Nicole on 19 Jul. 2022
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Comment from Hotel Management
19 Jul. 2022
by Heather GM
Hello Nicole. We are sorry to hear about your experience. All of our Marriott properties are struggling with our property management systems overselling us. Unfortunately, we had to cancel your reservation and our agent not assisting you in finding other accommodations or offering to be contacted by management for a resolution is not typical the kind of service we provide. We don't take our poor reviews lightly and will use your feedback towards better coaching with our staff. Again, I know an apology does not offer any help towards how things played out, but it's what I can offer at this time, and to try to ensure you that this was an isolated situation.
5 out of 5
Posted by a verified traveller on 15 Jan. 2020
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Comment from Hotel Management
21 Jan. 2020
by Kelsey
Thanks so much for your review! We appreciate your feedback!
4 out of 5
It's new and fresh. It had a huge shower and fridge.
Posted by a verified traveller on 2 Sep. 2019
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Comment from Hotel Management
5 Sep. 2019
by Kelsey
Thanks so much for your response! We appreciate your feedback!
5 out of 5
Posted by a verified traveller on 10 Feb. 2019
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About the TownePlace Suites by Marriott Grand Rapids Airport
TownePlace Suites by Marriott Grand Rapids Airport offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A roundtrip airport shuttle is free at scheduled times. The business-friendly TownePlace Suites by Marriott Grand Rapids Airport also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This 3-star Grand Rapids hotel is smoke free.
1 building
102 guestrooms or units
4 levels
280 sq ft of conference space
26 sq m of conference space
Built in 2018
Breakfast available (free)
Business center (24 hours)
Conference space
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Convenience store
BBQ grill(s)
Outdoor picnic space
Elevator
No smoking on site
Family Friendly Amenities
Number of indoor pools - 1
Free WiFi
Kitchenette
Grocery/convenience store
Laundry facilities
Full-sized refrigerator/freezer
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Property shuttles: Free airport shuttle
Parking: Free self parking and RV/bus/truck parking
Room Amenities
TownePlace Suites by Marriott Grand Rapids Airport offers 102 accommodations with coffee/tea makers and hair dryers. 46-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on weekdays only.
In-room kitchenette
Flat-screen television
Satellite channels
Refrigerator (full size)
Microwave
Stove
Dishwasher
Coffee maker
Kitchenware
Cribs (free)
Housekeeping (weekdays only)
Long distance calls (free)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a fitness center.
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Check-in time ends at 2:00 AM
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
TownePlace Suites by Marriott Grand Rapids Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: USD 150.00 per accommodation, per stay
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
No rollaway/extra beds available
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
UnionPay
Staffed front desk
Carbon monoxide detector
Smoke detector
Long-term renters welcome
LGBTQIA friendly
Property does not use a professional cleaning service
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
No gap period between guest stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 150.00 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
TownePlace Suites Marriott Grand Rapids Airport Aparthotel
TownePlace Suites Marriott Grand Rapids Airport
Towne Suites riott Rapids
TownePlace Suites by Marriott Grand Rapids Airport Hotel
TownePlace Suites by Marriott Grand Rapids Airport Grand Rapids
You should know
Pool access available from 6:00 AM to 11:00 PM.
Alcohol isn't served at TownePlace Suites by Marriott Grand Rapids Airport.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
