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ibis London Thurrock M25

3.0 star property
3-star hotel near Lakeside Shopping Centre

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Photo gallery for ibis London Thurrock M25

Exterior
Restaurant
1 bedroom, premium bedding, in-room safe, desk
Bar (on property)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
Weston Avenue, West Thurrock, Grays, England, RM20 3JQ
  • Lakeside Shopping Centre
    ‪3 min drive‬
  • Bluewater Shopping Centre
    ‪6 min drive‬
  • Orchard Theatre
    ‪6 min drive‬
  • London (LCY-London City)
    ‪22 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Double Room, 1 Double Bed

8.8 out of 10
Excellent
(27 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Twin Room, 2 Twin Beds

7.4 out of 10
Good
(13 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room

1 bedroom, premium bedding, in-room safe, desk

Family Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

About the area

Grays

In Grays .Stay at this Grays hotel and you'll be within 2 miles (3 km) of Lakeside Shopping Centre and 9 miles (15 km) of Orchard Theatre. Also within 9 miles (15 km) are Bluewater Shopping Centre and Victoria Road Stadium.

What's nearby

  • Lakeside Shopping Centre - 3 min drive - 2.4 km
  • Bluewater Shopping Centre - 6 min drive - 5.0 km
  • Orchard Theatre - 6 min drive - 6.5 km
  • Darent Valley Hospital - 7 min drive - 6.6 km
  • Brands Hatch Circuit - 16 min drive - 21.0 km

Getting around

  • Purfleet Station - 3 min drive
  • Barnehurst Station - 13 min drive
  • London City Airport (LCY) - 29 min drive

Restaurants

  • ‪IKEA Restaurant - ‬18 min walk
  • ‪Costa Coffee - ‬3 min drive
  • ‪Tim Hortons - ‬19 min walk
  • ‪Shampaan Balti House - ‬15 min walk
  • ‪Nando's - ‬3 min drive

About this property

ibis London Thurrock M25

3-star hotel near Lakeside Shopping Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis London Thurrock M25 also features a terrace, laundry facilities, and dry cleaning/laundry services.

This 3-star Grays hotel is smoke free.

  • 168 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 1998
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis London Thurrock M25 offers 168 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), Czech, English, French, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish

Similar properties

Property grounds

Best Western Thurrock Hotel

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.0 out of 5, Very good, 677 reviews
The price is CA $97
CA $117 total
includes taxes & fees
Aug 10 - Aug 11
Best Western Thurrock Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 28-inch TV with cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Thurrock M25 Hotel
ibis London M25 Hotel
ibis London M25 Hotel Thurrock
ibis London Thurrock M25
ibis Thurrock M25
London Thurrock M25
ibis London M25
ibis London Thurrock M25 Hotel
ibis London Thurrock M25 Grays
ibis London Thurrock M25 Hotel Grays

ibis London Thurrock M25 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 391 out of 1001 reviews
Rating 8 - Good. 339 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 82 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Nabeel

Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
Property looks new and renovated in pictures of lobby and outside building but room are old and too small. For 1 night stay is fine but anything longer is not good idea. More good properties are available in same area much nearer to shopping mall
Stayed 8 nights in Apr 2025

4/10 Poor

Justine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Francisco Tiler Ltd

Stayed 1 night in Apr 2025

6/10 Okay

Charlotte

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The check in ladies were lovely checking in.. they had a tasty dinner/ breakfast menu,, they do Uber drivers here,, they were able to store you luggage,, the the guests seemed nice, never been to an ibis before, so was excited. The check in staff did come across a bit snobby and hostile.. the security boy.. left me carrying my luggage when he could see it was heavy, the room looked like a storage unit/ hostal& unsanitary, they try to charge you £25.00 for brekkie& didn't offer more modern rooms that theve now built
Stayed 1 night in Apr 2025

2/10 Terrible

Yang

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities
I stay here often. Never have any complaints apart from the price of a pint. 😂
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco Tiler Ltd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very shabby property in need of updating. Staff were all very nice, but the room was badly in need of renovation. Probably the hardest mattress/pillow combination I’ve ever slept on; like lying in the road with your head on the kerb.
Stayed 2 nights in Apr 2025

10/10 Excellent

ABDUL

Great service great customer service all great
Stayed 1 night in Apr 2025

2/10 Terrible

Riyya

Disliked: Cleanliness, staff & service, property conditions & facilities
A lot, they don’t respond and it’s dirty
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Stayed 2 nights in Apr 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Very comfortable bed. Nice bathroom. Very friendly, courteous, helpful staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

8/10 Good

Yogeswara

Stayed 1 night in Mar 2025

10/10 Excellent

Cristian

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerally ok

Overall ok Very friendly staff room basic but comfortable, bed good but drains in bathroom smelt!
Stayed 1 night in Mar 2025

10/10 Excellent

Afolabi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service

Mixed experience but nice staff

Showered leaked, food cold at breakfast and aircon noisy. Otherwise friendly staff and clean hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Izuch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

ABDUL

Very good
Stayed 2 nights in Mar 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

GANESH

Stayed 1 night in Mar 2025