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The Westin Poinsett Greenville

4.0 star property
4-star hotel near Falls Park on the Reedy

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Photo gallery for The Westin Poinsett Greenville

Exterior
Lobby
Meeting facility
Meeting facility
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
120 South Main St, Greenville, SC, 29601-2711
  • Place, Falls Park on the Reedy
    ‪3 min walk‬
  • Place, Swamp Rabbit Trail
    ‪4 min walk‬
  • Place, The Peace Center
    ‪5 min walk‬
  • Airport, Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪18 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Courtyard View

Junior Suite, 1 King Bed with Sofa bed, Courtyard View

Junior Suite, 1 King Bed with Sofa bed, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

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CA $165 total
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About the area

Greenville

Central Greenville getaway .Within a 15-minute walk of this Greenville Downtown hotel, you'll find Falls Park on the Reedy and Bon Secours Wellness Arena. Centre Stage and The Peace Center are also within half a mile (1 km).

What's nearby

  • Falls Park on the Reedy - 3 min walk - 0.3 km
  • Swamp Rabbit Trail - 4 min walk - 0.4 km
  • The Peace Center - 5 min walk - 0.4 km
  • Bon Secours Wellness Arena - 13 min walk - 1.1 km
  • Fluor Field at the West End - 16 min walk - 1.4 km

Getting around

  • Greenville Station - 2 min drive
  • Greenville-Spartanburg Intl. Airport (GSP) - 18 min drive

Restaurants

  • ‪Carolina Ale House - ‬1 min walk
  • ‪Paloma @AC Lounge - ‬2 min walk
  • ‪Sully's Steamers - ‬3 min walk
  • ‪Sushi Murasaki - ‬3 min walk
  • ‪Indaco - ‬2 min walk

About this property

The Westin Poinsett Greenville

4-star hotel near Falls Park on the Reedy
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and 8 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 9669 square feet (898 square meters) and includes conference space. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly The Westin Poinsett Greenville. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Greenville hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 11 levels
  • 9669 sq ft of conference space
  • 898 sq m of conference space
  • Built in 1925
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin Poinsett Greenville offers 200 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Street parking available
  • 24-hour free roundtrip airport shuttle on request
  • Bus station shuttle (surcharge)
  • Self parking on site (USD 7.50 per day)
  • Valet parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LED TV with premium cable channels
  • iPod dock

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 17.95 per person
  • Self parking fee: USD 7.50 per day
  • Valet parking fee: USD 20 per day
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenville Westin
Greenville Westin Poinsett
Poinsett
Poinsett Greenville
Poinsett Westin
Westin Greenville
Westin Poinsett
Westin Poinsett Greenville Hotel
Westin Poinsett Hotel
Westin Poinsett Hotel Greenville
Westin Poinsett Greenville
The Westin Poinsett Greenville Hotel
The Westin Poinsett Greenville Greenville
The Westin Poinsett Greenville Hotel Greenville

The Westin Poinsett Greenville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1001 reviews
Rating 8 - Good. 168 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ray

Stayed 2 nights in Jan 2026

10/10 Excellent

alexandra

Stayed 1 night in Jan 2026

10/10 Excellent

Ned

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 2 nights in Jan 2026

8/10 Good

Lisa

Liked: Property conditions & facilities
Disliked: Cleanliness
Staff at piano lounge & bar were friendly and professional. Wish our suite was cleaner. Lots of hair on bathroom & bedroom floor.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is fabulous for a getaway! It’s so beautiful and the staff is wonderful! The beds are super comfortable- much more than other downtown Greenville hotels. Rooms are spacious and well stocked.
Stayed 1 night in Jan 2026

4/10 Poor

Dana

Travelled with partner
Disliked: Amenities
Very small bar. We were charged $25 for valet after we moved our car to self park. I called a few days later was transferred to finance. Left a message and no call back. Poor service.
Stayed 3 nights in Nov 2025

10/10 Excellent

terrie

Liked: Cleanliness, staff & service, amenities
Everything was great with Westin reservation were booked a day later than was supposed to be but they fixed it
Stayed 1 night in Jan 2026

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for shows at Peace Center
Stayed 1 night in Jan 2026

10/10 Excellent

RAYNOLDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the bar & the staff that worked at mid shift were excellent. The breakfast & presentation with the staff coordination exceeded my expectations...
Stayed 3 nights in Dec 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Wonderful stay!
Stayed 1 night in Dec 2025

8/10 Good

Roger

Stayed 1 night in Dec 2025

6/10 Okay

christin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Would not stay here again. We knew the man who was brought in to make this a 4 star hotel yrs ago. He would be appalled at the decline. It is currently an overpriced 2 1/2 -3 star hotel based upon our comparison experiences around the country in other hotels. Dirty carpets and gunky tile in public areas. Moldy shower, cracked tile, brick wall view, and chipped woodwork in the room. We expected better for $340/night. Check-in staff on 12/31/25 were great. In fact all staff were super nice except for short haired older lady who seemed to have the job of walking around annoying people. She was rude to us as we walked by her for check in and then again hours later when we were standing at the 2nd floor (empty) visiting area rail overlooking a very crowded bar area that lacked proper seating accommodations. She actually walked up and said “You need to move along”… what??? Why??? Very odd individual. I don’t recall ever encountering such a strangely rude employee in any hotel anywhere before. There were 4 of us and the other three were even more offended than me by her behavior. There are much better choices in downtown Greenville. Skip this one.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, comfortable beds, historic hotel, easy parking, free cookies, live music and early check in!
Stayed 1 night in Dec 2025

10/10 Excellent

Al

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 1 night in Dec 2025

10/10 Excellent

Travis

Stayed 6 nights in Dec 2025

2/10 Terrible

michael

Front desk was rude. Manager did not help
Stayed 1 night in Dec 2025

8/10 Good

Douglas, Saint Augustine

Staff was excellent. Holiday decorations and bar were stupendous. The lobby was quite festive for a holiday cocktail.
Stayed 1 night in Dec 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Everything was great, except tv was not working upon checkin. Had to grt staff to reboot. Other than that, perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

James D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very accommodating. Best location for dining and shopping . Very well decorated for Christmas .
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great historic hotel. Great location and awesome staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennie

Stayed 3 nights in Dec 2025

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2025

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Nov 2025

10/10 Excellent

Kwasi

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Easy check in and rooms were clean. The hotel has an old charm to it and is in a great location.
Stayed 1 night in Nov 2025