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4.5 out of 5

"Hotel is centrally located in the heart of historical landmarks. Hotel is well maintained and clean. My only disappointment was its weak WIFI. I would ... " More

By a verified traveller on Fri 20 Sep 2019

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Hotel Description

4-star historic hotel near Plaza de Armas

City center retreat

At this Downtown Guadalajara hotel, you'll be well placed to visit Plaza de Armas and Guadalajara Cathedral, both steps away. United States Consulate Guadalajara and Avienda Chapultepec are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, 24-hour business center, and airport shuttle. Enjoy the a rooftop terrace and perks like free WiFi.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and premium bedding, the 142 guestrooms offer thoughtful touches like minibars (stocked with some free items) and espresso makers. Other amenities include free WiFi, 24-hour room service, and LED TVs with cable channels.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$71* Per night/room 3 May - 4 May

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 Double Bed, Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room (Extra Large Extra Bed 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds (Extra Large)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room (ExtraLarge ExtraBed 2adults+1child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

NH Collection Guadalajara Centro Histórico ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for NH Collection Guadalajara Centro Histórico

Everyone (9) Couples (1) Family (1)
4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Guest Relations.

Estimado huésped. Muchas gracias por su reciente visita a nuestras instalaciones y por tomarse el tiempo de calificar en este importante medio. En NH Hotel Group nos esforzamos cada día para brindar experiencias extraordinarias a cada huésped y comensal, esperamos que así lo hayamos logrado con usted. Esperamos que pronto tengamos la oportunidad de recibirle nuevamente y obtener la mejor calificación, saludos y recuerde que tiene su casa en NH Collection Guadalajara Centro Histórico.

4 out of 5
Hotel is centrally located in the heart of historical landmarks. Hotel is well maintained and clean. My only disappointment was its weak WIFI. I would definitely stay there again.

Posted by on 20 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Guest Relations.

Dear guest. Thank you very much for you have choosing us to become your home during your last stay in Guadalajara, Mexico one of the most important cities of the country. At NH Hotel Group we work every day to bring extraordinary experiences to each guest, it is great to know that you really enjoyed our extraordinary location, as you could see it the most important places for their beauty and history are located just outside the hotel, take a walk around is the best way to know these places, and from the terrace of our restaurant Piso 7 you can obtain the best pictures of your trip. We hope after this stay every time that you plan a new trip ask yourself if there is an NH Hotel at your destination, we hope to see you soon.

5 out of 5

Posted by on 7 Aug. 2019

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4 out of 5

Posted by on 27 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Natalia De Anda.

Estimado Huésped. Agradecemos mucho su reciente visita a nuestro hotel y su amable comentario detallarnos su experiencia. Nos complace mucho saber que nuestras instalaciones, servicios y ubicación hayan cumplido con sus expectativas y nos recomiende de primera mano, esto nos motiva a seguir brindando un servicio de calidad al mejor precio; y todo esto... ¡CON UNA SONRISA!. En NH COLLECTION GUADALAJARA CENTRO HISTÓRICO buscamos enamorar a la gente de la belleza del Centro Histórico y toda la cultura que nos rodea y nos identifica como Jaliscienses... Después de todo es bien conocida la frase de ¡Jalisco es México!. Esperamos volver a ser sus anfitriones en sus próximos viajes a la hermosa Perla de Occidente y también alrededor del mundo. Saludos cordiales.

5 out of 5

Posted by on 26 May 2019

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Comment from Hotel Management

29 May 2019 by Natalia De Anda.

Dear Guest. Thank you for the time to let us know something about your experience during your stay and your kind words. We are very pleased to know that you enjoyed our rooms, location, facilities and services; your review motivates us to be the best and meet our guest's expectations. In NH Collection Guadalajara Centro Historico want people to FEEL all the beauty and culture that surround us and distinguishes us as mexicans. We're looking forward your next visit and to be your hosts not only in Guadalajara but around the world Best regards.

5 out of 5

Posted by on 30 Apr. 2019

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Comment from Hotel Management

13 May 2019 by Natalia De Anda.

Estimado Huésped. Agradecemos mucho su reciente visita a nuestro hotel y su amable comentario detallarnos su experiencia. Nos complace mucho saber que nuestras instalaciones, servicios y ubicación hayan cumplido con sus expectativas y nos recomiende de primera mano, esto nos motiva a seguir brindando un servicio de calidad al mejor precio; y todo esto... ¡CON UNA SONRISA!. En NH COLLECTION GUADALAJARA CENTRO HISTÓRICO buscamos enamorar a la gente de la belleza del Centro Histórico y toda la cultura que nos rodea y nos identifica como Jaliscienses... Después de todo es bien conocida la frase de ¡Jalisco es México!. Esperamos volver a ser sus anfitriones en sus próximos viajes a la hermosa Perla de Occidente y también alrededor del mundo. Saludos cordiales.

5 out of 5
They say they are non smoking facility, yet they allowed it on the outside patio 7th floor. When you have a door man, his supposedly job is to help you in to the hotel with luggage! Not just point and keep talking. Better communication needed

Posted by , from Hughson on 14 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Natalia De Anda.

Dear Cecilia. We would like to thank you in advance for the time you have taken to send us your review, I assure you that they are very valuable for us, as we continue to improve our service to our guests. We are also very sorry about the inconveniences presented during your stay with us, we will check with the security staff and remind them to always be attentive to the needs of our guests and make their stay as memorable as possible. We would like to wish you a lovely day and also hoping to be your hosts not only in Guadalajara but around the world. Best regards.

3 out of 5
Everything was great except for the noice created by the construction going on outside the hotel, it goes on day and night. Besides that everything was great.

Posted by on 1 Oct. 2018

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Comment from Hotel Management

8 Oct. 2018 by Natalia De Anda. Rooms Division Manager.

Dear Anonymous. We would like to thank you in advance for the time you have taken to send us your review, I assure you that they are very valuable for us, as we continue to improve our service to our guests. We are also very sorry about the inconveniences presented during your stay with us; right now is taking place the construction of Metro Line 3, this will be connecting the entire city from North to South in less than an hour, we will definitely believe this project will change the whole city. We would like to wish you a lovely day and also hoping to be your hosts not only in Guadalajara but around the world. Best regards.

5 out of 5

Excellent hotel, perfect location

I've never received such great service as I've received at this hotel. It's a total 5 starts for me. Would 100% recommend to stay here.

Posted by , from Los Angeles, CA on 30 Jan. 2018

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Comment from Hotel Management

4 Feb. 2018 by Natalia De Anda. Rooms Division Manager.

Dear Mia. Thanks for the time to let us know something about your experience during your stay. We are very pleased to know that you enjoyed our rooms, location, facilities and services; your reviews motivates us to keep getting better each day and meet our guest's expectations. We're looking forward your next visit and to be your hosts not only in Guadalajara but around the world . Best regards.

5 out of 5

Amazing hotel

The hotel is in a great centralized area. Hotel is spotless and the staff are great. Recommend a room with terrance, amazing view. I will definitely stay at this hotel again if I return to Guadalajara.

Posted by , from Houston, TX on 2 Jan. 2018

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Comment from Hotel Management

13 Jan. 2018 by Natalia De Anda. Rooms Division Manager.

Dear Ramiro. Thank you for the time to let us know something about your experience during your stay and your kind words. We are very pleased to know that you enjoyed our rooms, location, facilities and services; your reviews motivates us to be the best and meet our guest's expectations. We're looking forward your next visit and to be your hosts not only in Guadalajara but around the world Best regards.

About the NH Collection Guadalajara Centro Histórico

Location Colon 73, Guadalajara, JAL 44100

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 172 square feet (16 square meters) and includes a conference center. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly NH Collection Guadalajara Centro Histórico. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. This Colonial Guadalajara hotel is smoke free.

  • 142 guestrooms or units
  • 7 levels
  • 172 sq ft of conference space
  • 16 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) (19.4 km / 12 mi)
  • Metro station: Plaza Universidad Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

NH Collection Guadalajara Centro Histórico offers 142 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception on select days.

NH Collection Guadalajara Centro Histórico has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Cash or credit card deposit required
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 297 and MXN 732 per person (approximately)
  • Airport shuttle fee: MXN 700 per vehicle (roundtrip)
  • Nearby parking fee: MXN 150 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Collection Centro Histórico
  • NH Collection Guadalajara Centro Histórico Hotel
  • NH Collection Guadalajara Centro Histórico Guadalajara
  • NH Collection Guadalajara Centro Histórico Hotel Guadalajara

You should know

  • NH Collection Guadalajara Centro Histórico offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • The property is a member of Historic Hotels of the World.
url importing https://www.travelocity.ca/Guadalajara-Hotels-NH-Collection-Guadalajara-Centro-Histórico.h12691239-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.