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Grand Hyatt Guangzhou

5.0 star property
5-star luxury hotel near Canton Tower

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Photo gallery for Grand Hyatt Guangzhou

View from room
3 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, down comforters, minibar, in-room safe
Bar (on property)
Grand, Executive Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
No. 12 Zhujiang West Road, Pearl River New City Tianhe Dist., Guangzhou, Guangdong, 510623
  • Place, Guangzhou Opera House
    ‪14 min walk‬
  • Place, Guangdong Museum
    ‪14 min walk‬
  • Place, Canton Tower
    ‪4 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Garden View

7.4 out of 10
Good
(3 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Double Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand, Executive Suite

Grand, Executive Suite

Grand, Executive Suite

  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed, Garden View

Premium bedding, down comforters, minibar, in-room safe

Club Double Room, 1 King Bed, Garden View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Room, Garden View

Twin Room, Room, Garden View

Twin Room, Room, Garden View

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite (Grand)

Premium Suite (Grand)

Premium Suite (Grand)

  • 90 sq m
  • 11 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room (1 King Bed & 2 Twin Beds)

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the area

Guangzhou

City center stay.A stay at this Tianhe hotel places you within 3 miles (5 km) of Canton Tower and 6 miles (10 km) of Canton Fair Complex. Yuexiu Park and Beijing Road Pedestrian Street are also within 6 miles (10 km).

What's nearby

  • Guangzhou Library - 13 min walk - 1.1 km
  • Guangzhou Opera House - 14 min walk - 1.2 km
  • Guangdong Museum - 14 min walk - 1.2 km
  • Taikoo Hui - 2 min drive - 2.1 km
  • Canton Tower - 4 min drive - 3.8 km

Getting around

  • Liede Station - 6 min walk
  • Guangzhou East Railway Station - 18 min drive
  • Baiyun International Airport (CAN) - 54 min drive

Restaurants

  • ‪The Happy Monk - ‬3 min walk
  • ‪星巴克 - ‬2 min walk
  • ‪Hooley's Irish Pub & Restaurant - ‬2 min walk
  • ‪Not Bar - ‬1 min walk
  • ‪Lab Cafe Bar - ‬3 min walk

About this property

Grand Hyatt Guangzhou

5-star luxury hotel near Canton Tower
Grand Hyatt Guangzhou offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury Grand Hyatt Guangzhou. A train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

This 5-star Guangzhou hotel is smoke free.

  • 368 guestrooms or units
  • 24 levels
  • 2 buildings
  • 3 dining venues
  • Meeting rooms
  • Built in 2008
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Hyatt Guangzhou offers 368 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

O Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, lifeguards on site
The Westin Guangzhou
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 961 reviews
The price is CA $119
CA $139 total
includes taxes & fees
Jan 25 - Jan 26
The Westin Guangzhou

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 230 per person
  • 3 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Guangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 230 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hyatt Guangzhou
Grand Hyatt Guangzhou Hotel
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Hyatt
Guangzhou Hyatt
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel
Grand Hyatt Guangzhou Guangzhou
Grand Hyatt Guangzhou Hotel Guangzhou

Grand Hyatt Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 446 reviews
Rating 8 - Good. 123 out of 446 reviews
Rating 6 - Okay. 38 out of 446 reviews
Rating 4 - Poor. 7 out of 446 reviews
Rating 2 - Terrible. 14 out of 446 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Harold

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property located in premium part of town. Good shopping and dinning near by. Good breakfast with a variety for all
Stayed 6 nights in Oct 2025

8/10 Good

DO, Ho Chi Minh

Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel! Absolutely recommend to anyone looking for a good hotel in Guangzhou, central location, spacious rooms, tidy, outstanding customer service, the Buffet is one of the best in the city! Worth every penny.
Stayed 5 nights in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Shelly- Deane KaVonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mubarak A, Boston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and in good location
Stayed 5 nights in Apr 2025

6/10 Okay

shafiqali, sanford

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The hotel is a bit run down need renovation
Stayed 1 night in Jun 2025

10/10 Excellent

Keng Seong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service and good location

Like the size of the room and good staff service of the front reception during check in.
Stayed 1 night in Jul 2025

4/10 Poor

Yan Ni

Stayed 3 nights in Jul 2025

10/10 Excellent

Moohammed, OTTAWA

Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

QIER, Castro Valley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, nice restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

Hyun woo, los angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the hotel staff were very kind. The condition of the building was excellent, and I really appreciated being moved to a room with a better view.
Stayed 5 nights in Jun 2025

10/10 Excellent

Manpreet

Helpful staff,
Stayed 5 nights in Jun 2025

10/10 Excellent

Atallah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2025

10/10 Excellent

paul

Stayed 4 nights in Apr 2025

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Jan 2025

10/10 Excellent

Chi Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome and good hospitality
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The club level was great, large rooms and great club restaurant
Stayed 6 nights in Apr 2025

10/10 Excellent

yasmin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay very close to shopping restaurants and metro
Stayed 5 nights in Mar 2025

10/10 Excellent

TAEWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy place

Very cozy place to take a rest. Central park and big shopping mall are near there.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Stayed 2 nights in Mar 2025

6/10 Okay

Mrs Pauline

Business traveller
Liked: Cleanliness, staff & service

Grand but not Grand enough

Hotel was good location , I am a bath person bath just a square to sit so for this reason I would not stay again , breakfast needs a better selections than just pastries omelettes etc
Stayed 2 nights in Mar 2025

8/10 Good

Mrs Pauline

Stayed 3 nights in Mar 2025