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Grand Hyatt Guangzhou

5.0 star property
5-star luxury hotel near Canton Tower

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Grand Hyatt Guangzhou

Photo gallery for Grand Hyatt Guangzhou

Grand Suite, 1 King Bed | View from room
Indoor pool
Garden
Premium bedding, down comforters, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Grand Hyatt Guangzhou

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
No. 12 Zhujiang West Road, Pearl River New City Tianhe Dist., Guangzhou, Guangdong, 510623
  • Popular LocationCanton Tower4 min drive
  • Popular LocationBeijing Road Pedestrian Street6 min drive
  • Popular LocationCanton Fair Complex8 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)29 min drive

Room options

View all photos for Double Room, 1 King Bed, Tower

Double Room, 1 King Bed, Tower

Double Room, 1 King Bed, Tower

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Room, Garden View

Twin Room, Room, Garden View

Twin Room, Room, Garden View

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Suite (Grand)

Premium Suite (Grand)

Premium Suite (Grand)

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed, Garden View

Premium bedding, down comforters, minibar, in-room safe

Club Double Room, 1 King Bed, Garden View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand, Executive Suite

Grand, Executive Suite

Grand, Executive Suite

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Double Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Garden View

  • 46.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Guangzhou Marriott Hotel Tianhe
Pool
Hot tub
Spa
Kids pool
4.6 out of 5, Wonderful, (591)
The price is CA $400
per night
CA $466 total
includes taxes & fees
2 May - 3 May
Guangzhou Marriott Hotel Tianhe

About the area

Guangzhou

City center stay.A stay at this Tianhe hotel places you within 3 miles (5 km) of Canton Tower and 6 miles (10 km) of Yuexiu Park. Beijing Road Pedestrian Street and Canton Fair Complex are also within 6 miles (10 km).

What's nearby

  • Guangzhou Opera House - 12 min walk
  • Tee Mall - 16 min walk
  • Canton Tower - 4 min drive
  • Beijing Road Pedestrian Street - 6 min drive
  • Canton Fair Complex - 8 min drive

Getting around

  • Women and Children's Medical Center Station - 5 min walk
  • Guangzhou Railway Station - 8 min drive
  • Baiyun International Airport (CAN) - 29 min drive

Restaurants

  • Central Perk - 3 min walk
  • 大厨小吃 - 3 min walk
  • 承记炖品 - 14 min walk
  • 都城快餐 - 3 min walk
  • 高芬花园英伦酒吧 - 3 min walk

About this property

Grand Hyatt Guangzhou

5-star luxury hotel near Canton Tower
Grand Hyatt Guangzhou offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the luxury Grand Hyatt Guangzhou. A train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available. A complete renovation of Grand Hyatt Guangzhou was completed in August 2021.

This 5-star Guangzhou hotel is smoke free.

  • 368 guestrooms or units
  • 24 levels
  • 2 buildings
  • 3 dining venues
  • Meeting rooms
  • Built in 2008
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Hyatt Guangzhou offers 368 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

O Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request, at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 230 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Guangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 230 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Guangzhou
Grand Hyatt Guangzhou Hotel
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Hyatt
Guangzhou Hyatt
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel
Grand Hyatt Guangzhou Guangzhou
Grand Hyatt Guangzhou Hotel Guangzhou

Grand Hyatt Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 192 out of 338 reviews" "
Rating 8 - Good. 101 out of 338 reviews" "
Rating 6 - Okay. 28 out of 338 reviews" "
Rating 4 - Poor. 6 out of 338 reviews" "
Rating 2 - Terrible. 11 out of 338 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

claudio sena pontes

Stayed 4 nights in Jan 2024

10/10 Excellent

CHUYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Emilio

Stayed 3 nights in Oct 2023

10/10 Excellent

ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
nice breakfast
Stayed 2 nights in Nov 2023

8/10 Good

Sue

Stayed 4 nights in Sep 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Amenities, property conditions & facilities
Wonderful staff and GREAT food
Stayed 6 nights in Sep 2023

6/10 Okay

stanley

Business traveller
Disliked: Staff & service
The staff overall not professional.
Stayed 6 nights in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not good
The washroon is very small and uncomfortable. But the buffet breakfast is very good.
Stayed 1 night in May 2023