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Mandolay Hotel Guildford

4.0 star property
4-star eco-certified hotel perfect for exploring Guildford

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Photo gallery for Mandolay Hotel Guildford

Restaurant
Signature Suite
Double - Crash Pad
Front of property
The Residence

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Parking available

Explore the area

Map
36 - 40 London Road, Guildford, England, GU1 2AE
  • G Live
    ‪1 min walk‬
  • High Street
    ‪3 min walk‬
  • University of Surrey
    ‪18 min walk‬
  • London (LGW-Gatwick)
    ‪43 min drive‬

Room options

View all photos for Double - Medium

Double - Medium

Double - Medium

8.4 out of 10
Very good
(8 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double - Executive

Double - Executive

Double - Executive

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single - Crash Pad

Single - Crash Pad

Single - Crash Pad

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple/Twin - Executive

Triple/Twin - Executive

Triple/Twin - Executive

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Residence

The Residence

The Residence

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double - Crash Pad

Double - Crash Pad

Double - Crash Pad

7.2 out of 10
Good
(9 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Deluxe

Double Deluxe | Living area

Double Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | Living area

Signature Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Guildford

Central Guildford getaway .You'll be steps from G Live and a 5-minute walk from High Street. Stoke Park and Guildford Guildhall are also within half a mile (1 km).

What's nearby

  • G Live - 1 min walk - 0.2 km
  • High Street - 3 min walk - 0.3 km
  • Stoke Park - 5 min walk - 0.4 km
  • Guildford Castle - 10 min walk - 0.9 km
  • University of Surrey - 18 min walk - 1.6 km

Getting around

  • London Road Station - 3 min walk
  • Farnborough (FAB) - 19 min drive

Restaurants

  • ‪HarBAR - ‬3 min walk
  • ‪The King's Head - ‬11 min walk
  • ‪PizzaExpress - ‬3 min walk
  • ‪Three Pigeons - ‬7 min walk
  • ‪Rogues Bar - ‬5 min walk

About this property

Mandolay Hotel Guildford

4-star eco-certified hotel perfect for exploring Guildford
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mandolay Hotel Guildford. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Guildford hotel is smoke free.

  • 78 guestrooms or units
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mandolay Hotel Guildford offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.00 for adults and GBP 17 for children
  • Self parking fee: GBP 20.00 per day
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford

Mandolay Hotel Guildford Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 382 out of 987 reviews
Rating 8 - Good. 352 out of 987 reviews
Rating 6 - Okay. 153 out of 987 reviews
Rating 4 - Poor. 63 out of 987 reviews
Rating 2 - Terrible. 37 out of 987 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

francis

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Punam

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT VALUE FOR MONEY

What a fantastic Hotel, clean and nicely decorated with a great team of staff. We upgraded to one of their better rooms and certainly wasnt disappointed. Fabulous location a stones throw fromn the Theatre, High Street and restauraunts, Shall certainly re visit if in the area again.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a safe area of town close to dining, coffee and shopping. Walkable to bus and train stations, bus stops close by if you prefer. Hotel is lovely. Reception is up a few steps if mobility is an issue. Staff is friendly and always looking to improve your stay. Bar, lounge and restaurant are modern. Their cream tea was amazing and reasonably priced. We stayed in a triple. The room was lovely. Beds were comfortable, bathroom had towel warmer and towels were luxurious. Shower had good water pressure. We would definitely return again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Katharine

Travelled with family
We had a lovely stay - super-welcoming staff, well-appointed rooms and a very convenient location for the town centre (few mins walk) and the G Live venue. We booked 3 of the smallest rooms for a Saturday night in late January and were upgraded to the classic doubles. They made sure to put us near each other. The included breakfast was great - full English and very varied continental buffet with nice touches like homemade jams (if buying this separately it was £14 for continental per person and £17 for the full English). The one and only slight negative was the lack of a lift - our rooms were on the 2nd floor and less mobile guests may struggle slightly. There were plenty of rooms on lower floors though.
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the top hotels I have stayed on the grounds of great service by the people who work there - very caring
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely Hotel, nice comfortable room, shame the receptionist was so miserable on check in at 1900hrs!
Stayed 1 night in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Travelled with family
Size of hotel feels special, as does decor and staff.
Stayed 3 nights in Jan 2025

4/10 Poor

Rima, Beirut

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Mrs Anna

Liked: Cleanliness
It’s expensive for what it is. Room was small but adequate for one night. Bathroom very small but clean except for outside of shower door which was covered in rust coloured lime scale and was very off putting. Having to pay £20 a night for car parking is far too much. Breakfast was adequate but nothing special.
Stayed 1 night in Dec 2024

2/10 Terrible

Charles

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was there for a Christmas party. The room was fine apart from some broken tiles in the bathroom and some stains on the wall. The party event itself was good apart from the food service which was a complete disaster made worse by totally inexperienced staff and an obvious absence of any supervision or management.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, welcoming and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Liam

Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, perfect location for a visit to Guildford
Stayed 4 nights in Nov 2024