First, credit where it’s due: the front desk staff was wonderful; kind, attentive, and full of great local restaurant tips. Unfortunately, everything else about this stay has been the worst hotel experience we’ve had in years.
Our “renovated” room looked okay at first. It had hard flooring, two refrigerators, and a microwave, but it was downhill from there. We found used towels in the bathroom, muddy footprints all over the bathroom floor, potato chips crushed on the table, and cereal in the bed. Housekeeping clearly skipped our room.
The atmosphere is less “family-friendly hotel” and more “college dorm meets Cheech & Chong.” Marijuana smoke was everywhere—guests and even staff lit up outside, so every trip out of our room was a contact high.
Noise levels were unbearable. Traffic noise is expected on a main road, but the walls are paper thin. We could hear our neighbors word-for-word, and when I knocked on the wall to signal it, they cussed at us, slammed doors, and played music until 3 a.m. nightly. Sleep was impossible. To make matters worse, the front desk number was disconnected, so there was no way to call for help.
We spent our hard-earned money and vacation time hoping for rest. Instead, we got sticky floors, sleepless nights, and nonstop chaos. Unless you want the full “frat house on a highway” experience, do yourself a favor—stay anywhere else.