Quality Inn & Suites

2.5 star property
Art Deco hotel perfect for exploring Hagerstown

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Photo gallery for Quality Inn & Suites

Lobby
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking
Free daily buffet breakfast
Premium bedding, pillowtop beds, in-room safe, desk
Reviews
7.6

Good

Popular amenities

  • Breakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • GymGymGym
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Room options

1 King Bed, Accessible Roll In Shower, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 993 reviews" "
Rating 8 - Good. 351 out of 993 reviews" "
Rating 6 - Okay. 191 out of 993 reviews" "
Rating 4 - Poor. 71 out of 993 reviews" "
Rating 2 - Terrible. 64 out of 993 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Dale Lynnette

Poor quality inn,
The room was okay. Except, the bathroom sink drained very slowly. Seemed to bring up, the grime, from the past. The chair , in the room, looked like there wa something food like spattered on it. I wiped it off, myself . Hallway, smelled of pot.The grounds, had trash, everywhere, cigarette butts another trash along the parking lot. Breakfast bar, was far anything, to click your heels over. Nothing stocked. Not a lot of choices, to eat,
Stayed 1 night in Jan 2024

8/10 Good

Duane

Stayed 1 night in Jan 2024

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff easy walk around. Places to eat within walking distance. Lots of shopping near by. Good breakfast bar and eating area. Parking great with our truck and RV. If spending time in the area it is in the historic downtown area. Very easy access off the hwy. Clean room and comfy bed. Thank you Shy and Pat. Would stay again.
Stayed 1 night in Jan 2024

4/10 Poor

Calvin

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
All I can really say is that the property manager was courteous and it was an easy check in, room was tidy and no presence of bed bugs from what I saw. However, I did not feel safe lodging here and the odor of Marijuana was present as soon as I got out of the car in the parking lot. I could not get comfortable in the bed. The rate was reasonable which is why I went for it and was only passing through the area but would not stay again.
Stayed 1 night in Jan 2024

2/10 Terrible

paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend this hotel
My husband and I were not impressed with this hotel. The lobby looked ok and the lady that checked us in was nice. But when we drove around to our room, things changed. There was garbage by the door we went in. A cup, plate and an empty bag of ice melt. there were also 2 rodent traps by the door and numerous ones along the windows in the building. As soon as we walked in there was a smell that actually smelled like marijuana and old smoke. It was very strong. Then we walked past a room that had a large bright sign that said the room was "Condemned and not inhabitable"... When we got to our room the room was not too bad but smelled like strong smoke when we were supposed to have a NON smoking room. The sink in the bathroom would not drain so had to brush my teeth in the bathtub. We did not even take a shower or go for breakfast. We just wanted out of there. The smoke smell was upsetting my stomach. The hotel need a lot of small things done on it and not sure how to fix the stale smoke smell. I did tell the man at the desk about the sink but just wanted to leave so did not mention anything else. We had to go and have breakfast some place else. Do not stay at this place......
Stayed 1 night in Jan 2024

6/10 Okay

Darwin

Business traveller
Room was decent for the price, breakfast was poor.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great Value
We stayed in a newly renovated room. It was clean and comfortable. The breakfast was more than adequate and the service was very good. The price was right and we would stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Nathaniel

Travelled with family
Liked: Staff & service, property conditions & facilities
They seem to be making some improvements. Overall a good stay for a decent price.
Stayed 1 night in Jan 2024

10/10 Excellent

Jacob

Stayed 1 night in Jan 2024

6/10 Okay

Geoffrey H

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok for a quick stay
Did the job for one night but the property is in rough shape. Area feels unsafe but nothing bad happened. There is one room that’s condemned and an abandoned truck in the parking lot.
Stayed 1 night in Jan 2024