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Sheraton Hai Phong

5.0 star property
5-star luxury hotel, connected to a shopping center in Hồng Bàng

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Photo gallery for Sheraton Hai Phong

2 restaurants, breakfast, lunch served; local and international cuisine
Executive lounge
Banquet hall
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Vinhomes Imperia Urban Area, Ha Noi Str, Thuong Ly Ward, Hong Bang District, Hai Phong, 180000
  • Place, Tam Bac Lake
    ‪20 min walk‬
  • Place, Hai Phong Museum
    ‪6 min drive‬
  • Place, Hai Phong Opera House
    ‪6 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪18 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Single Beds

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 Double Bed (View)

Presidential Suite, 1 Double Bed (View)

Presidential Suite, 1 Double Bed (View)

  • 300 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

About the area

Hai Phong

Hồng Bàng stay.Within the region of this Hồng Bàng hotel, you'll find Do Son Beach and Cat Ba National Park. Dragon Park and Cat Co Beach are also in the region.

What's nearby

  • Tam Bac Lake - 20 min walk - 1.7 km
  • Du Hang Pagoda - 5 min drive - 2.6 km
  • Hai Phong Museum - 6 min drive - 2.6 km
  • Queen of the Rosary Cathedral - 6 min drive - 2.6 km
  • Hai Phong Opera House - 6 min drive - 3.0 km

Getting around

  • Hai Phong Train Station - 12 min drive
  • Haiphong (HPH-Cat Bi) - 27 min drive

Restaurants

  • ‪The Sheraton Club - ‬3 min walk
  • ‪T-Pub - Craft Beer Station - ‬4 min walk
  • ‪Cà phê cốt dừa - ‬4 min drive
  • ‪Harbour Restaurant - ‬3 min walk
  • ‪Hem Chill - ‬3 min walk

About this property

Sheraton Hai Phong

5-star luxury hotel, connected to a shopping center in Hồng Bàng
Sheraton Hai Phong offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 9741 square feet (905 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Sheraton Hai Phong. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Hai Phong hotel is smoke free.

  • 362 guestrooms or units
  • 2 dining venues
  • 9741 sq ft of conference space
  • 905 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sheraton Hai Phong offers 362 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Hai Phong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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  • Kids pool
  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 396,900 for adults and VND 396,900 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (40 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Extra beds are available only for children 4-11 years old.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Hai Phong

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1270500.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 396900 for adults and VND 396900 for children
  • Airport shuttle fee: VND 2079000 per vehicle (roundtrip, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2079000 (roundtrip)
  • Rollaway bed fee: VND 1270500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Vinpearl Hotel Imperia
Vinpearl Imperia Hai Phong
Vinpearl Imperia
Sheraton Hai Phong Hotel
Sheraton Hai Phong Hai Phong
Vinpearl Hotel Imperia Hai Phong
Sheraton Hai Phong Hotel Hai Phong

Sheraton Hai Phong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 180 out of 267 reviews
Rating 8 - Good. 57 out of 267 reviews
Rating 6 - Okay. 16 out of 267 reviews
Rating 4 - Poor. 7 out of 267 reviews
Rating 2 - Terrible. 7 out of 267 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rupesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility, and very good staff, the service quality is really good.
Stayed 1 night in Oct 2025

10/10 Excellent

JR-JE, pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good choice in Haipong
Stayed 2 nights in Oct 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

LUKE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michal

Stayed 2 nights in Oct 2025

10/10 Excellent

SHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Seong won

Stayed 2 nights in Sep 2025

10/10 Excellent

Ung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Jack, Collins

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Great staff. Good breakfast. Good bar. Nice pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Mikhail

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying! Will come back.
Stayed 9 nights in Aug 2025

10/10 Excellent

Ngoc Anh

Stayed 2 nights in Aug 2025

10/10 Excellent

jaehyun

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Christina who is working on the reception desk is excellent and kind person . Furthermore she is beautiful. I want to visit in soon.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

MINJUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

MINJUN

Stayed 1 night in Aug 2025

10/10 Excellent

Jenchieh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

MENG I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Hangil

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Please retrain the restaurant manager.

I made ten calls to the reception from my room, but not a single one was answered. As a result, I had to inconveniently go down to the first floor multiple times. It seems that the Vietnamese staff have not received proper training. Additionally, the way the restaurant assigns tables to guests is strange. Personally, I do not care which table I sit at—that is my choice. So I chose my own table and took a seat. My wife is pregnant, so I reserved the table and went to get food. When I sat down at the table, there were no issues and the staff even welcomed me. However, when I returned with my food, someone who appeared to be the restaurant manager told me that another guest was already seated there and moved me to a less desirable corner. I told him that I had reserved the table five minutes ago, but he suddenly lied and claimed that someone else had already taken the table ten minutes earlier. When I first sat down five minutes ago, there were clearly no problems with the table. I was extremely displeased by this experience. My wife did not want any conflict, so she avoided the situation, but this is completely unacceptable.
Stayed 1 night in May 2025

10/10 Excellent

GIPYO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Seigi

Stayed 1 night in Apr 2025

8/10 Good

Ronnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and bedding are great.
Stayed 1 night in May 2025

10/10 Excellent

JAESEOL

Stayed 1 night in Apr 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Everything are good
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Johnny

Stayed 2 nights in Mar 2025