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Sheraton Haikou Hotel

4.5 star property
4.5-star luxury hotel near Holiday Beach, connected to a shopping center

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Photo gallery for Sheraton Haikou Hotel

Exterior
Exterior
Premier Suite, 1 Bedroom, Smoking, Ocean View (Balcony)
3 restaurants, breakfast served
Lobby
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
136 Bin Hai Road, Xiuying District, Haikou, Hainan, 570311
  • Popular LocationHoliday Beach14 min walk
  • Popular LocationHainan International Convention and Exhibition Center4 min drive
  • Popular LocationMeishi Mayflower International Golf Club8 min drive
  • AirportHaikou (HAK-Meilan Intl.)44 min drive

Room options

View all photos for Family Suite, 2 Bedrooms, Balcony

Family Suite, 2 Bedrooms, Balcony

Family Suite, 2 Bedrooms, Balcony

  • 86 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Ocean View

Superior Room, 2 Single Beds, Ocean View

Superior Room, 2 Single Beds, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, Ocean View

Room, 2 Single Beds, Balcony, Ocean View

Room, 2 Single Beds, Balcony, Ocean View

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed, Balcony, Ocean View

Grand Suite, 1 King Bed, Balcony, Ocean View

Grand Suite, 1 King Bed, Balcony, Ocean View

  • 132 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Smoking, Ocean View (Balcony)

Premier Suite, 1 Bedroom, Smoking, Ocean View (Balcony)

Premier Suite, 1 Bedroom, Smoking, Ocean View (Balcony)

  • 176 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Balcony, Ocean View

Suite, 1 Double Bed, Balcony, Ocean View

Suite, 1 Double Bed, Balcony, Ocean View

  • 131 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, Multiple Beds, Balcony, Ocean View

Premium bedding, down comforters, free minibar items, in-room safe

Presidential Suite, Multiple Beds, Balcony, Ocean View

  • 352 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Balcony, Garden View

Room, 1 King Bed, Balcony, Garden View

Room, 1 King Bed, Balcony, Garden View

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, Garden View

Room, 2 Single Beds, Balcony, Garden View

Room, 2 Single Beds, Balcony, Garden View

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Property amenity
InterContinental Haikou Seaview
Pool
Spa
Kids pool
Parking included
4.6 out of 5, Wonderful, (20)
The price is CA $216
per night
CA $252 total
includes taxes & fees
13 May - 14 May
InterContinental Haikou Seaview

About the area

Haikou

Steps from the beach.Your stay at this Xiuying hotel places you within 3 miles (5 km) of Holiday Beach and Hainan International Convention and Exhibition Center.

What's nearby

  • Holiday Beach - 14 min walk
  • Hainan International Convention and Exhibition Center - 4 min drive
  • Hainan West Coast Golf Course - 7 min drive
  • Meishi Mayflower International Golf Club - 8 min drive
  • Haikou Arcade Street - 18 min drive

Getting around

  • Haikou (HAK-Meilan Intl.) - 45 min drive

Restaurants

  • 星巴克 - 4 min drive
  • 福山咖啡馆 - 7 min drive
  • 相约酒吧 - 7 min drive
  • 珍妮酒吧鱼庄 - 5 min drive
  • 向红大酒店 - 7 min drive

About this property

Sheraton Haikou Hotel

4.5-star luxury hotel near Holiday Beach, connected to a shopping center
Sheraton Haikou Hotel offers its guests hot springs, an outdoor pool, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A children's pool, a terrace, and tour/ticket assistance are also featured at the luxury Sheraton Haikou Hotel. A train station pick-up service and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Haikou hotel.

  • 1 building
  • 341 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 2005
  • Kid's club (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Sheraton Haikou Hotel offers 341 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Haikou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

There are 6 hot springs open between 8:00 AM and 10:00 PM.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request, at scheduled times
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 182 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Hot springs
  • Outdoor pool
  • Playground
  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Haikou Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 230.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 182 per person
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Hot springs access available from 8:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Haikou Resort
Haikou Sheraton
Haikou Sheraton Resort
Sheraton Haikou
Sheraton Haikou Resort
Sheraton Resort Haikou
Sheraton Haikou Hotel Haikou
Sheraton Haikou Resort Hainan, China
Sheraton Haikou Hotel Hainan China
Sheraton Haikou Hotel Hotel
Sheraton Haikou Hotel Haikou
Sheraton Haikou Hotel Hotel Haikou

Sheraton Haikou Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 34 reviews" "
Rating 8 - Good. 14 out of 34 reviews" "
Rating 6 - Okay. 5 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton Haikou
Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire
Stayed 4 nights in Sep 2021

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed here for business
The hotel is probably aiming mostly for the beachfront resort vibe. My room was huge, airy, with a great balcony, and a comfortable bed. The pool and hot tubs were nice, when they were open, but didn't care much for the restaurant quality for dinner (the Chinese place, every other similar meal in Hainan that I had was far better). Breakfast was a huge multi-cultural spread, but ran out of plates and working espresso machines on the weekend. After 10pm the pool has signs that say "closed, swim at your own risk" but they mean the first part (closed) and not that you can swim (yelled at). So, I liked it, there are some criticisms above, but it's a nice place and the weekday pricing was quite good.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
little bit disappointed for the chain of Sheraton
well is a nice around hotel but facilities are kind of little outdated and most the food in the hotel is overprice. staff are very kind but somewhat they are working very slow.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Definitely an older resort but seems like they’re in the process of renovating it slowly. Regardless it is located right by the water and has a nice infinity pool surrounded with lush greens that makes it a comfortable get away. The breakfast was also great and had many options.
View from the terrace.
Stayed 3 nights in Sep 2019

8/10 Good

Peiyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

See Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Steve

Travelled with family, Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Spacious building, beautiful hallway, nice beach, beautiful street!
Stayed 2 nights in Nov 2018

8/10 Good

Umar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
delightful stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

KELLY, HONG KONG

Liked: Cleanliness, staff & service, room comfort
NICE HOTEL CLOSE TO BEACH
I HAD BOOKED THREE ROOMS FOR ME AND MY FAMILY. HOWEVER, THEY WOULDN'T BE ABLE TO ARRANGE ROOMS TOGETHER. THIS HOTEL HAS EAST WING AND WEST WING AND THE WINGS ARE NOT CONNECTED ON SOME FLOORS. THIS IS A BIT TROUBLESOME SINCE WE HAVE KIDS. THE CHINESE RESTAURANT WAS VERY SLOW SERVING FOOD. THE BEACH WAS NOT SETUP AS THE PICTURE SHOWN. NO BEACH UMBRELLA AND CHAIR AND LIFE GUARD....