The Fujiya Hotel

5.0 star property
Luxury ryokan near Hakone Open Air Museum

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Photo gallery for The Fujiya Hotel

Exterior
Property preview
FLOWER PALACE JUNIOR SUITE
Garden
FLOWER PALACE HERITAGE ROOM

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
359 Miyanoshita, Hakone, Kanagawa-ken, 250-0404
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪12 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪2 min drive‬

Room options

MAIN BUILDING HISTORIC DOUBLE

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

MAIN BUILDING TWIN

9.2 out of 10
Wonderful
(10 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

MAIN BUILDING JUNIOR SUITE

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 2
  • 2 Large Twin Beds

COMFY LODGE / RESTFUL COTTAGE TWIN

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Large Twin Beds

COMFY LODGE / RESTFUL COTTAGE DELUXE TWIN

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Large Twin Beds

COMFY LODGE / RESTFUL COTTAGE SUITE

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FLOWER PALACE DELUXE TWIN

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Large Twin Beds

FLOWER PALACE JUNIOR SUITE

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

FLOWER PALACE HERITAGE ROOM

10.0 out of 10
Exceptional
(1 review)
  • 74 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

FLOWER PALACE HERITAGE ROOM CHRYSANTHEMUM

  • 69 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

FLOWER PALACE PENTHOUSE SUITE 2BEDS ROOM

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds

FORESTWING TWIN FOREST SIDE

10.0 out of 10
Exceptional
(26 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Large Twin Beds

FORESTWING TWIN GARDEN SIDE

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Large Twin Beds

FORESTWING CORNER TWIN

10.0 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • Sleeps 2
  • 2 Large Twin Beds

FORESTWING PREMIER SUITE

  • 82 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Main Building Twin Room

  • Sleeps 2

Main Building Junior Suite

  • Sleeps 2

Main Building Double Room

  • Sleeps 2

Western-style Building Suite

  • Sleeps 2

COMFY LODGE& RESTFUL COTTAGE Building Twin Room

  • Sleeps 2

Hana Goten Heritage Chrysanthemum Room

  • Sleeps 2

FLOWER PALACE Heritage Room

  • Sleeps 2

Hana Goten Junior Suite

  • Sleeps 3

Hana Goten Deluxe Twin Room

  • Sleeps 2

Forest Wing Premier Suite

  • Sleeps 2

Forest Wing Corner Twin Room

  • Sleeps 2

Forest Wing Garden Side Twin Room

  • Sleeps 3

Forest Wing Forest Side Twin Room

  • Sleeps 3

FLOWER PALACE  Two Bedroom Penthouse Suite

  • Sleeps 4

Forest Wing Twin Forest Room, Non Smoking, Western cuisine dinner included at 8pm

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Large Twin Beds

COMFY LODGE& RESTFUL COTTAGE Building Deluxe Twin

  • Sleeps 3

Forest Wing Twin Forest Room

  • Sleeps 3

4 Beds with Bath, Mountain View

  • Sleeps 4

Twin With Bath, Mountain View

  • Sleeps 3

Comfy Lodge/Restful Cottage Suite

  • Sleeps 2

About the area

Hakone

Miyanoshita stay.Your stay at this Miyanoshita ryokan places you within 2 miles (3 km) of Hakone Open Air Museum and Hakone Kowakien Yunessun. Hakone Gora Park and Ōwakudani are also within 3 miles (5 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Open Air Museum - 12 min walk - 1.0 km
  • Okada Museum of Art - 2 min drive - 1.7 km
  • Hakone Kowakien Yunessun - 2 min drive - 1.7 km
  • Hakone Gora Park - 3 min drive - 1.4 km

Getting around

  • Hakone Miyanoshita Station - 5 min walk
  • Kowakidani Station - 14 min walk
  • Haneda Airport (HND) - 125 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬4 min drive
  • ‪箱根餃子センター - ‬3 min drive
  • ‪NARAYA CAFE - ‬5 min walk
  • ‪たび屋 TABIYA'S - ‬18 min walk
  • ‪ラウンジ花影 - ‬3 min drive

About this property

The Fujiya Hotel

Luxury ryokan near Hakone Open Air Museum
The Fujiya Hotel offers its guests a full-service spa, hot springs, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A seasonal outdoor pool, a fitness center, and a library are also featured at the luxury The Fujiya Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Hakone ryokan.

  • 120 guestrooms or units
  • 6 levels
  • 6 buildings
  • 3 dining venues
  • Meeting rooms
  • Built in 1878
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
The Fujiya Hotel offers 120 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 2:00 PM to 1:00 AM. There are 2 hot springs open between 2:00 PM and 1:00 AM.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,900 for adults and JPY 2,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Kaiseki meal

Things to do

  • 2 hot springs
  • Books
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.
Guests booked in dinner inclusive rates must check-in by 8 PM to receive dinner, served in the restaurant. Guests arriving from 8-9 PM must contact the property in advance to reserve dinner, served in the guestroom.
This property's restaurant tables can seat up to 4. Groups of 13 guests or more must contact the property in advance to reserve restaurant space.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10120.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4900 for adults and JPY 2600 for children
  • Rollaway bed fee: JPY 10120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

Guests traveling with a service animal must contact the property in advance.

We should mention

  • The seasonal pool will open July 07 and close August 31.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Hot springs access available from 2:00 PM to 1:00 AM.
  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fujiya Hakone
Fujiya Hotel
Fujiya Hotel Hakone
Hotel Fujiya
Fujiya Hotel Hakone Machi
Fujiya Hotel Ryokan
Fujiya Hotel Hakone
Fujiya Hotel Ryokan Hakone

The Fujiya Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 525 out of 760 reviews
Rating 8 - Good. 180 out of 760 reviews
Rating 6 - Okay. 36 out of 760 reviews
Rating 4 - Poor. 11 out of 760 reviews
Rating 2 - Terrible. 8 out of 760 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecture is beautiful - it seems we were walking into history. Service was excellent and technology inside was top of the line. We had a wonderful stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Raquel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The building is amazing, the swimming pool is nice, the onsen was great! Amazing breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Elias

Stayed 1 night in Oct 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The Fujiya reeks of history and elegance. The rooms are very spacious. The ambiance is sublime. We are so pleased we stayed at this hotel. The staff and quality of service was excellent. The sauna and spa facilities were 1st class. A couple of minor issues - the beds were a touch on the firm side. And the range of choice for breakfast was limited. However, in every other respect, the Fujiya will be a highlight of our time in Japan.
Stayed 3 nights in Oct 2025

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Stayed 2 nights in Sep 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here and was a highlight of our trip! The surrounding area is beautiful, the hotel itself is gorgeous, and the staff were all incredibly helpful and kind.
Stayed 1 night in Sep 2025

10/10 Excellent

Darrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fujiya Hotel is a historic gem in an unforgettable setting, with a staff that is extremely friendly, competent and professional. It’s a one-of-a-kind experience with a beautiful onsite onsen, and easy access to all the best that Hakone has to offer. Definitely one of my all-time favourite travel experiences!
Stayed 3 nights in Sep 2025

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was beautiful, restaurants wonderful and breakfast amazing but really disappointed that the onsen (outside pool) was closed. This was no due to weather but apparently the case being Sep despite 26 degree weather. This should have been communicated through website information or at time of booking as this is a highlight to going to an onsen area. Especially this quiet an area, one night was enough.
Stayed 2 nights in Sep 2025

8/10 Good

katherine

Liked: Cleanliness, staff & service, property conditions & facilities

Overpriced

The hotel was beautiful but overpriced! The A/C in our room did not cool so we spent a very uncomfortable night there. The room was over $500 and for that price I would expect a nice cool room. The service excellent but again not worth the price.
Stayed 1 night in Sep 2025

10/10 Excellent

Christina, Washington

Stayed 2 nights in Sep 2025

10/10 Excellent

Tsz Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Japanese hospitality experience I ever had. I have been to many different hotels in Japan and this is one of the best hotel I ever had. The Japanese Traditional Breakfast was outstanding as well. We will definitely come back again for special occasions. Thank you very much!
Stayed 1 night in Sep 2025

10/10 Excellent

Giuliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Beautiful hotel - what you would imagine as ‘old Japanese style’, but with all the comforts you need in today’s world. The people and service amazing. Great location to access the attractions all around the area - via using the very easy to use public services.
Stayed 3 nights in Sep 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel in the Hakone area with a great legacy. Excellent food and service, nice rooms and a beautiful interior and external grounds. One of the best hotels in Japan.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a most lovely property with an amazing history to it. It feels like you have stepped back in time but at the same time it has modern amenities. Staff was attentive and kind.
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most amazing hotels I’ve ever been to and the property was breathtaking!!
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of Hakone

The hotel and it’s grounds were beautiful. The staff was very accommodating, but check in was too slow. The restaurant staff was very accommodating and they had a nice menu. Overall, we would gladly come back.
Stayed 1 night in Jul 2025

10/10 Excellent

SHARAD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful property, beautiful hotel garden- don't miss it! Close to the train station. Staff helpful ,polite and welcoming. Special thanks to Kim- was the best- always ready to help, polite and just wonderful !
Stayed 3 nights in May 2025

10/10 Excellent

Yan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the iconic hotels in all of Japan. If you’re in Japan and want to explore the Hakone area, you have to stay here. The service is impeccable, the hotel has 140+ years of history, and the dining choices are superb. Well worth the stay. And did I mention the staff? They welcomed me back (I had stayed years before) as if I were an honored guest. That little item made my day. I will return someday.
Stayed 3 nights in Jun 2025

10/10 Excellent

Flynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel I’ve stayed in! 10/10!

A really amazing hotel that I really can’t fault. The service was amazing and felt very classic. The free amenities included such as coffee and drinks bar was a great touch. And the hotels rich history was really on display and made the place feel really special. The room we stayed in the forest wing was spacious and nice. The TV offered Netflix and other options which was good for me as an English speaker for entertainment. The hotel restaurants and bars are absolutely amazing and classic if you like fine dining. If not there are many cafes at a walkable distance. The location itself is great with many cool hikes and walks from the hotel, including a short 1km walk to the Hakone open air museum which was fun! Overall 10/10 so much fun, such a great vibe. Such classic and historic amenities. Can’t recommend more!
Stayed 2 nights in Jun 2025

10/10 Excellent

keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are very professional. Their manners and services are professional. Their garden is large, well designed and well maintained
Stayed 1 night in Jun 2025

4/10 Poor

Guy

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable stay for anniversary

I had always dreamed of staying here when I was living in Japan many years ago and now that they completely renovated it in 2020 it is even more incredible after viewing the renovation movie in the hotel museum. 😍 To celebrate our Wedding Anniversary we stayed in the Flower Palace Heritage Room 352 Chrysanthemum. I reserved it just because of the photos I saw - incredible architecture - ancient wood everywhere! The ceiling with all the wood beams and the hand-carved panels, lots of windows looking out on the property. Take my ¥¥¥¥ this once! The whole place was like staying in a museum with relics and carvings all over in the lobby, in the rooms, walking in the hallways where such a wide selection of famous worldwide humans once walked was a humbling treat to be sure. Dinner at Kikka-so was remarkable and the Hotels.com reservation allowed one free drink so I chose the rare Isojiman Junmai Daiginjo 50 Emerald! Breakfast at the main dining room was a spectacle due to the architecture and many ceiling tiles that were all renovated - if you watch the museum movie - such dedication to history by the Japanese masters really made it a feast for the eyes - however I would say breakfast was not so remarkable for the mouth with tiny portions commensurate to a French petit plating. We presumed they catch you with the historic ambiance and don’t need to worry about the Western-style food? We did not go to Kikka-so for breakfast since we wanted to see the newly-renovated dining room.
Stayed 1 night in May 2025