We enjoyed our stay overall. The staff was very welcoming and greeted us with a glass of Champagne. Super nice touch.
The overall room/ beds were nice, great bathroom with really great toiletries, creams, etc. We even bought the Face Peel and Scrub in the gift shop. Our Western style Breakfast was really delicious and more than we could eat. Truly enjoyed.
There are a few suggestions that I’d recommend Management consider. It was wintertime and so it was hard to sit on the patio for very long, as it was chilly & it would have been nice to sit at a comfortable table.
Therefore-
1) A small Western style (2- seat) table in the room would be nice, allowing for a place to sit & read, (only Japanese TV), as when you’re in your 60’s it’s hard to always sit on the floor with those style Chairs. I’ve seen the taller table in other Ryokans.
2) A more modern Japanese style dinner meal would have been our preferred choice. At least to offer a second option from the extreme Japanese cuisine that was served at dinner.
We would have liked to see Sushi (like shown on your website), Sushi rolls, Boa Buns, Ramen, Japanese style BBQ. We didn’t come to dinner on the second night (which we paid for, no refund), because dinner the first night was too fishy tasting and heavy fish oriented. Way out there for the average tourist in our opinion. Too authentic Japanese, for these American tourists. The little Chicken in the soup was weird and cheap. The food quality needs to improve for dinner.