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Matsuzakaya Honten

4.0 star property
4-star adults-only ryokan near Lake Ashi

Choose dates to view prices

Photo gallery for Matsuzakaya Honten

A wooden hot tub with a view of a large tree and a small wooden structure in the background.
A traditional Japanese room with tatami flooring, a low table, and two woven chairs.
A wooden interior with a large bathtub, a door leading outside, and a tiled floor.
A wooden spa area with a hot tub, a showerhead, and a wooden bench.
A view of a garden with rocks, trees, and a wooden fence through a window.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
57 Ashinoyu, Hakone, Kanagawa, 250-0523
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Buddhist Stoneworks at Motohakone
    ‪18 min walk‬
  • Place, Hakone Yunohana Golf Course
    ‪4 min drive‬

Room options

View all photos for Basic Twin Room, Bathtub

A traditional Japanese room with tatami flooring, a low wooden table, and sliding shoji doors.

Basic Twin Room, Bathtub

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Room with Tatami Area and Open-Air Bath

Luxury Room with Tatami Area and Open-Air Bath

Luxury Room with Tatami Area and Open-Air Bath

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room with Tatami Area and Open-Air Bath A

A traditional Japanese room with tatami flooring, a low wooden table, and a TV.

Premium Room with Tatami Area and Open-Air Bath A

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room with Tatami Area A

Standard Room with Tatami Area A

Standard Room with Tatami Area A

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room with Tatami Area and Open-Air Bath B

Premium Room with Tatami Area and Open-Air Bath B | Living room

Premium Room with Tatami Area and Open-Air Bath B

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Superior Twin Room, Bathtub

Minibar, in-room safe, desk, free WiFi

Superior Twin Room, Bathtub

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

A traditional Japanese room with tatami flooring, a low table, and sliding shoji doors.

Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

A traditional Japanese-style room with tatami flooring, a low table, and a bed with a futon.

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

Minibar, in-room safe, desk, free WiFi

Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons
  • Free WiFi

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

A traditional Japanese room with tatami flooring, a low wooden table, and a shoji screen door.

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

  • Mountain view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons OR 2 Twin Futons
  • Free WiFi

View all photos for Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

A hotel room with a wooden ceiling, a bed with white bedding, a nightstand with a lamp, and a wall-mounted air conditioner.

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 2 Twin Futons
  • Free WiFi

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

Minibar, in-room safe, desk, free WiFi

Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons
  • Free WiFi

View all photos for Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room with Shower (Kakumeikan), Non Smoking

Standard Twin Room with Shower (Kakumeikan), Non Smoking

Standard Twin Room with Shower (Kakumeikan), Non Smoking

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the area

Hakone

Ashinoyu stay.Your stay at this Ashinoyu ryokan places you within 3 miles (5 km) of Lake Ashi and Hakone Kowakien Yunessun. Buddhist Stoneworks at Motohakone and Hakone Yunohana Golf Course are also within 2 miles (3 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Buddhist Stoneworks at Motohakone - 18 min walk - 1.6 km
  • Hakone Yunohana Golf Course - 4 min drive - 2.1 km
  • Lake Ashi - 10 min drive - 3.3 km
  • Hiryu Falls - 11 min drive - 1.7 km

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Miyanoshita Station - 7 min drive
  • Haneda Airport (HND) - 126 min drive

Restaurants

  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬4 min drive
  • ‪ダイニングはこね - ‬5 min drive
  • ‪蕎麦 貴賓館 - ‬4 min drive
  • ‪桜本陣 御食事処 - ‬4 min drive
  • ‪Cheese Terrace - ‬4 min drive

About this property

Matsuzakaya Honten

4-star adults-only ryokan near Lake Ashi
There's a restaurant on site. Public spaces have free WiFi. Matsuzakaya Honten offers its guests hot springs. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at Matsuzakaya Honten. Self parking is free.

This 4-star Hakone ryokan is smoke free.

  • 22 guestrooms or units
  • 2 levels
  • 5 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Gift shop
  • Fireplace in lobby
  • No smoking on site
  • Dining venue
Matsuzakaya Honten offers 22 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs open between 3:00 PM and 9:30 PM.

Similar properties

Separate tub and shower, deep soaking tub, free toiletries, hair dryer
Gora Hanaougi
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  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
5.0 out of 5, Exceptional, 648 reviews
The price is CA $828
CA $913 total
Jul 22 - Jul 23
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee
  • A restaurant

Things to do

  • Arcade/game room
  • Hot spring

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Hot springs access available from 3:00 PM to 9:30 PM.
  • This is an adults-only property and guests under 12 years old aren't allowed.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matsuzakaya Honten Inn Hakone
Matsuzakaya Honten Inn
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan Hakone

Frequently asked questions

How close is Matsuzakaya Honten to the airport?

Matsuzakaya Honten is 64.3 mi (126-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Matsuzakaya Honten?

As of Jul 12, 2026, prices found for a 1-night stay for 2 adults at Matsuzakaya Honten on Jul 15, 2026 start from CA $503, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Matsuzakaya Honten have an airport shuttle?

Airport shuttle services are not available at Matsuzakaya Honten.

How close is Matsuzakaya Honten to the beach?

This ryokan is 15.8 mi (55-min drive) from Atami Sun Beach and 14.4 mi (45-min drive) from Yugawara Beach. Don't forget your sunscreen!

Does Matsuzakaya Honten offer free breakfast?

Matsuzakaya Honten does not offer free breakfast. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Matsuzakaya Honten?

No, there is no casino at this ryokan.

What time is check-in at Matsuzakaya Honten?

Check-in start time: 3 PM; Check-in end time: 7 PM.

Is there free parking at Matsuzakaya Honten?

This ryokan offers free self parking.

Does Matsuzakaya Honten have a pool?

Matsuzakaya Honten does not have a pool.

Does Matsuzakaya Honten have a restaurant?

Yes, there is a restaurant on site.

Does Matsuzakaya Honten have a spa?

There are no spa services available at this ryokan.

How close is Matsuzakaya Honten to downtown Hakone?

Matsuzakaya Honten is 1 mi away from Hakone.

Matsuzakaya Honten Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 168 out of 183 reviews
Rating 8 - Good. 10 out of 183 reviews
Rating 6 - Okay. 3 out of 183 reviews
Rating 4 - Poor. 2 out of 183 reviews
Rating 2 - Terrible. 0 out of 183 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean, staff was excellent in making us felt at home
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly, helpful and spoke english well. Rooms were amazing, you can really feel the history there.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yuqiao

Old but very well-maintained building. Our room seems to be rec
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Choungho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Diego

Old vibes, awesome place
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
The accommodations were outstanding. Exactly what I wanted. It felt very traditional while also having modern amenities. Loved the traditional clothing they gave us, the private onsen we had, and the kaiseki meals. If you want a cultural experience but with modern comforts, this is the place!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, great staff, great accommodation and great food.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay here! The food was not our thing but it was very cool to have a traditional Japanese meal, we just didn’t eat much of it because it if very different than what we are used to
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, service, food, and onsens!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful, the food was amazing and the peace and serenity was unmatched!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully kept, historic ryokan with own hotspring.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Mai Thuy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and hospitality!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property and great experience
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

This was an amazing experience and probably the highlight of our japan trip. The staff is just incredibly attentive. Don’t think we’ve experienced this anywhere in the world. I truly recommend this place for a relaxing few days. The private onsens are also amazing and super easy to book and use.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible property, wonderful friendly staff, exclusive authentic food & lovely room. I highly recommend this hotel.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay in Hakone, great food and relaxing hot springs. easily accessible via the H bus. highly recommend the mini museum detailing the history of the inn
Stayed 1 night in May 2024
Verified

8/10 Good

Jackleen

Liked: Cleanliness, staff & service, amenities
Staff was great, overall experience was good! I wish the facility had less dust and Cobb webs
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
A traditional ryokan, with excellent service and food. A beautiful place to stay. Easy to get to by bus from Odawara
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Martha Francis Villarreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great. We really enjoyed our stay, the food was amazing, the place is beautiful.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of service as unparalleled to anything I've experienced in my life. The rich history and qualities of hot spring here is a once in a lifetime experience. The food was decadant and even accommodate my allergies. Definitely must try for anyone who hasn't .
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Man Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and good dinning experience
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, Onsen, staff and food made this stay incredible. So much history to see too. No detail was skipped. Easily the best place I’ve ever stayed .
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for our stay at your Ryoken. All the staff were so attentive and the restaurant was amazing, even catering to my fussy eating.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel I've ever stayed in. An incredible property that's over 300 years old. The staff is top notch and the food is amazing.
Stayed 2 nights in Oct 2023