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Okura Act City Hotel Hamamatsu

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Photo gallery for Okura Act City Hotel Hamamatsu

A modern train station with two sleek bullet trains on adjacent tracks, a pedestrian bridge overhead, and a tall building in the background.
A spacious indoor venue with a curved seating arrangement, white columns, and large windows allowing natural light.
A spacious lobby with high ceilings, large golden columns, and a polished marble floor.
3 restaurants; breakfast, lunch, and dinner served
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking available

Explore the area

View in a map
111-2 Itaya-machi Chuo-ku, Hamamatsu, Shizuoka-ken, 430-7733
  • Place, Act Tower
    ‪1 min walk‬
  • Place, Act City Hamamatsu
    ‪1 min walk‬
  • Place, Hamamatsu Museum of Musical Instruments
    ‪2 min walk‬
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪71 min drive‬

Room options

View all photos for Premium Comfort Single Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board (on request)

Premium Comfort Single Non-Smoking

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Comfort Casual Twin Room Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board (on request)

Premium Comfort Casual Twin Room Non-Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Upper Floor Deluxe Twin Room Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board (on request)

Upper Floor Deluxe Twin Room Non-Smoking

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

View from room

Standard Twin Room, Non Smoking

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board (on request)

Triple Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

View from room

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

A modern bathroom with a marble sink, a large mirror, and a toilet.

Deluxe Twin Room, Non Smoking

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Corner Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a bench.

Corner Double Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Comfort Floor Corner Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city.

Premium Comfort Floor Corner Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room for single use, Non Smoking

View from room

Standard Twin Room for single use, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Corner Twin Room, Non-Smoking

A modern bathroom with a marble sink, a large mirror, and a toilet.

Corner Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Suite Room

Suite Room

Suite Room

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Premier Comfort Floor Twin Room, Non Smoking

A hotel room with two beds, a desk with a TV, a small table, and a view of the city.

Premier Comfort Floor Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Comfort Floor Casual Twin Room, Non Smoking

A hotel room with two beds, a chair, a desk, and a view of the city.

Premier Comfort Floor Casual Twin Room, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Comfort Floor Deluxe Twin Room, Non Smoking

A hotel room with a large window, a sofa, a bed, and a small table.

Premier Comfort Floor Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Comfort Floor Triple Room, Non Smoking

A hotel room with two beds, a nightstand, and a lamp.

Premier Comfort Floor Triple Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Premier Comfort Floor Deluxe Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a couch.

Premier Comfort Floor Deluxe Triple Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Premier Comfort Floor Superior Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Premier Comfort Floor Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Upper Premier Comfort Floor Twin Room, Non Smoking

A hotel room with two beds, a chair, a small table, and a view of the city.

Upper Premier Comfort Floor Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Upper Premier Comfort Floor Superior Twin Room, Non Smoking

A hotel room with two beds, a chair, a small table, and a view of the city.

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Upper Premier Comfort Floor Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Upper Premier Comfort Floor Triple Room, Non Smoking

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Upper Premier Comfort Floor Double Room, Non Smoking

A hotel room with a large bed, two bedside lamps, a chair, a small table, a TV, and a window with curtains.

Upper Premier Comfort Floor Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Comfort Floor Standard Double Room, Non Smoking (35th-36th Floors)

Premium Comfort Floor Standard Double Room, Non Smoking (35th-36th Floors)

Premium Comfort Floor Standard Double Room, Non Smoking (35th-36th Floors)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

About the area

Hamamatsu

Central Hamamatsu getaway .With a stay at this Naka Ward hotel, you'll be steps from Act Tower and Hamamatsu Observation Deck. Act City Hamamatsu and Hamamatsu Museum of Musical Instruments are also within half a mile (1 km).

What's nearby

  • Act Tower - 1 min walk - 0.0 km
  • Act City Hamamatsu - 1 min walk - 0.2 km
  • Hamamatsu Museum of Musical Instruments - 2 min walk - 0.2 km
  • Hamamatsu Observation Deck - 3 min walk - 0.3 km
  • Hamamatsu Castle - 19 min walk - 1.6 km

Getting around

  • Hamamatsu Station - 9 min walk
  • Chubu Centrair Intl. Airport (NGO) - 121 min drive

Restaurants

  • ‪マクドナルド - ‬6 min walk
  • ‪五味八珍 浜松駅ビルメイワン店 - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪自笑亭 - ‬6 min walk
  • ‪和ごはん とろろや - ‬7 min walk

About this property

Okura Act City Hotel Hamamatsu

4.5-star luxury hotel, connected to a shopping center in Naka Ward
There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. WiFi is free in public spaces. The luxury Okura Act City Hotel Hamamatsu also features concierge services, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Hamamatsu hotel.

  • 322 guestrooms or units
  • 13 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1994
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Okura Act City Hotel Hamamatsu offers 322 air-conditioned accommodations with safes and slippers. Televisions come with pay movies.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hamamatsu hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Exterior
Daiwa Roynet Hotel Hamamatsu
Naka Ward
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry
4.4 out of 5, Excellent, 979 reviews
The price is CA $72
CA $89 total
Aug 2 - Aug 3
Daiwa Roynet Hotel Hamamatsu

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 2,000 for children
  • 3 restaurants
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 2000 for children
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Act Hotel
Okura Act City
Okura Act City Hamamatsu
Okura Act City Hotel
Okura Act City Hotel Hamamatsu
Okura Act City Hamamatsu
Okura Act City Hotel Hamamatsu Hotel
Okura Act City Hotel Hamamatsu Hamamatsu
Okura Act City Hotel Hamamatsu Hotel Hamamatsu

Frequently asked questions

How close is Okura Act City Hotel Hamamatsu to the airport?

Okura Act City Hotel Hamamatsu is 32.7 mi (64-min drive) away from the Mt. Fuji - Shizuoka Airport (FSZ) airport, the closest popular airport to the property.

How much does it cost to stay at Okura Act City Hotel Hamamatsu?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at Okura Act City Hotel Hamamatsu on Sept 1, 2026 start from CA $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Okura Act City Hotel Hamamatsu have an airport shuttle?

Airport shuttle services are not available at Okura Act City Hotel Hamamatsu.

How close is Okura Act City Hotel Hamamatsu to the beach?

This hotel is 3.6 mi (16-min drive) from Nakatajima Sand Dunes and 7.2 mi (29-min drive) from Maisaka Beach. Don't forget your sunscreen!

Does Okura Act City Hotel Hamamatsu offer free breakfast?

Free breakfast isn’t provided at Okura Act City Hotel Hamamatsu, but buffet breakfast is offered for a fee of JPY 3000 for adults and JPY 2000 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Okura Act City Hotel Hamamatsu?

No, there is no casino at this hotel.

What time is check-in at Okura Act City Hotel Hamamatsu?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Okura Act City Hotel Hamamatsu?

Free parking is not available at this hotel. Self parking is available for JPY 1000 per night.

Does Okura Act City Hotel Hamamatsu have a pool?

Okura Act City Hotel Hamamatsu does not have a pool.

Does Okura Act City Hotel Hamamatsu have a restaurant?

There are 3 onsite restaurants, offering options like Italian cuisine and light fare.

Does Okura Act City Hotel Hamamatsu have a spa?

There are no spa services available at this hotel.

How close is Okura Act City Hotel Hamamatsu to downtown Hamamatsu?

Okura Act City Hotel Hamamatsu is 10.4 mi away from Hamamatsu.

Okura Act City Hotel Hamamatsu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1001 reviews
Rating 8 - Good. 266 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Isao

Liked: Cleanliness, staff & service
Very good staff and good location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

F. J.

Liked: Cleanliness, staff & service, room comfort
Great place to stay!
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing View!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kyoko

Liked: Cleanliness, staff & service, room comfort
fantastic hospitality and superb location for both business and vacations.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable Hotel.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Konsta

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was a little scarce, but served its purpose. Clearly designed much more for the Japanese than for an international traveller, which is also understandable. The gym is not really worth it, but very few hotel gyms are.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Toshiaki

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Ikuyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Comfortable clean and spacious!
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Andree

Liked: Cleanliness
The room was spacious and clean. Furnishings are dated. There is no elevator security, so anyone can travel the elevators. Breakfast buffet was decent. We stayed 3 nights. We came for the musical instrument museum .
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, beautiful hotel Excellent breakfast buffet
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Hamamatsu

Very nice hotel The views are excellent.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very close to the station
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the view of Hamamatsu is fantastic.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Zander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Hamamatsu City!
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Keiko

Liked: Cleanliness, amenities, property conditions & facilities
The location is great. It is close to Hamamatsu Station. There are lots of restaurants and shops close by.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

YIFANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service
Stayed 12 nights in Aug 2025
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Excellent view from room
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

lindsay

Liked: Staff & service, amenities
Really great hotel excellent location from Train station . Amazing views of the ocean and the city.. walking distance to Hamamatsu Castle… across street from Music Museum… good food close by.. nice city not as busy as Tokyo. Nice reprieve from the chaos.. only thing that would be nice is if they had a pool… to cool off on such a hot day
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quite a hotel. 😱 Rooms are very spacious and the staff are excellent.👏 👌 Can't wait to stay here again the next time I'm in the area. 👍👍
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here multiple times and it’s a Very good location and big rooms in premium categories. Good choices for breakfast also. Only complaint is the lack of a gym and health club facility. In today’s day and age this is a must. There is enough space and it will elevate the guest experience. May be on chargeable basis but option is must.
Stayed 2 nights in Jan 2026