ARCOTEL Onyx Hamburg

4.5 star property
4.5-star luxury hotel near Reeperbahn

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Photo gallery for ARCOTEL Onyx Hamburg

Daily buffet breakfast (EUR 24 per person)
Exterior
Junior Suite
Lobby
Run of House

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Pet-friendly
  • Room service
  • Free WiFi
  • Parking available

Explore the area

View in a map
Reeperbahn 1a, Hamburg, HH, 20359
  • Place, Reeperbahn
    ‪3 min walk‬
  • Place, St. Pauli Piers
    ‪6 min walk‬
  • Place, Miniatur Wunderland
    ‪3 min drive‬
  • Airport, Hamburg (HAM)
    ‪15 min drive‬

Room options

Comfort Room

8.6 out of 10
Excellent
(42 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Room

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Hamburg

Heart of Hamburg.Within a 10-minute walk of this Hamburg-Mitte hotel, you'll find Reeperbahn and St. Pauli Piers. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 miles (3 km).

What's nearby

  • Reeperbahn - 3 min walk - 0.3 km
  • St. Pauli Piers - 6 min walk - 0.5 km
  • Fish Market - 12 min walk - 1.1 km
  • Elbe Philharmonic Hall - 2 min drive - 1.6 km
  • Miniatur Wunderland - 3 min drive - 2.0 km

Getting around

  • St. Pauli U-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Five Guys - ‬1 min walk
  • ‪BrewDog St. Pauli - ‬1 min walk
  • ‪Zwick II - ‬1 min walk
  • ‪Mojo Club - ‬2 min walk
  • ‪Hesburger - ‬2 min walk

About this property

ARCOTEL Onyx Hamburg

4.5-star luxury hotel near Reeperbahn
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 592 square feet (55 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury ARCOTEL Onyx Hamburg. Parking is available for a fee.

This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 7 levels
  • 592 sq ft of conference space
  • 55 sq m of conference space
  • Built in 2012
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
ARCOTEL Onyx Hamburg offers 215 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 76-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 76-cm flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

ARCOTEL Hamburg Onyx
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