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Crowne Plaza Hamburg - City Alster by IHG

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Photo gallery for Crowne Plaza Hamburg - City Alster by IHG

A reception area with wooden panel walls, two reception desks, and three hanging light fixtures.
A high-rise building with multiple floors, surrounded by trees and other buildings.
A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a wardrobe.
A gym with exercise equipment, a mirrored wall, and a green exercise mat.
A conference room with rows of chairs, a carpeted floor, and a ceiling with recessed lighting.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Graumannsweg 10, Hamburg, HH, 22087
  • Place, Alster Lakes
    ‪3 min walk‬
  • Place, Hamburger Kunsthalle
    ‪19 min walk‬
  • Place, Jungfernstieg
    ‪6 min drive‬
  • Airport, Hamburg (HAM)
    ‪27 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a bedside table, and a lamp.

Junior Suite, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Alster View)

A hotel room with a bed, a desk, a chair, a TV, and a wardrobe.

Standard Room, 1 King Bed (Alster View)

9.0 out of 10
Wonderful
(24 reviews)
  • Partial lake view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a red sofa, a bed with white bedding, a bedside table with glasses and a bottle, and a wall-mounted lamp.

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a wardrobe, and a television.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(60 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a small round table, and a wall-mounted lamp.

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(26 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

A bed with white bedding and two pillows against a brown headboard.

Standard Room

9.8 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Alster View)

A hotel room with a red sofa, a bed with white bedding, a bedside table with glasses and a bottle, and a wall-mounted lamp.

Premium Room, 1 King Bed (Alster View)

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Premium)

A cityscape with a prominent tower and a body of water.

Family Room, Multiple Beds (Premium)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

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Holiday Inn Hamburg - City Nord by IHG

Hamburg-Nord
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
The price is CA $134
CA $143 total
includes taxes & fees
Sep 20 - Sep 21
Holiday Inn Hamburg - City Nord by IHG

About the area

Hamburg

Heart of Hamburg.Within a 15-minute walk of this Hamburg-Nord hotel, you'll find Alster Lakes and St. Mary's Cathedral. Marienkrankenhaus and Hamburger Kunsthalle are also within 2 miles (3 km).

What's nearby

  • Alster Lakes - 3 min walk - 0.3 km
  • Hamburger Kunsthalle - 19 min walk - 1.7 km
  • Inner Alster Lake - 20 min walk - 1.7 km
  • Jungfernstieg - 6 min drive - 2.3 km
  • Hamburg City Hall - 6 min drive - 2.4 km

Getting around

  • Uhlandstrasse U-Bahn - 8 min walk
  • Hamburg Central Station - 17 min walk
  • Hamburg Airport (HAM) - 25 min drive

Restaurants

  • ‪Alsterperle - ‬10 min walk
  • ‪Frau Möller - ‬8 min walk
  • ‪Restaurant DaCaio - ‬4 min walk
  • ‪Seehaus - ‬6 min walk
  • ‪Café Gnosa - ‬8 min walk

About this property

Crowne Plaza Hamburg - City Alster by IHG

4.5-star hotel near Miniatur Wunderland
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 5651 square feet (525 square meters) and includes conference space. A 24-hour health club, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Hamburg - City Alster by IHG. For a fee, parking is available. A complete renovation of Crowne Plaza Hamburg - City Alster by IHG was completed in November 2019.

This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 291 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 5651 sq ft of conference space
  • 525 sq m of conference space
  • Built in 1987
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Hamburg - City Alster by IHG offers 291 accommodations with safes and complimentary bottled water. Televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,000 reviews
The price is CA $141
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 29 per night)
  • Street parking available
  • Secured, covered self parking on site (EUR 29 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28.50 per person
  • Covered self parking fee: EUR 29 per night
  • Nearby parking fee: EUR 29 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Alster

Crowne Plaza Alster Hotel

Crowne Plaza Alster Hotel Hamburg City

Crowne Plaza Hamburg City

Crowne Plaza Hamburg City Alster

Hamburg City Alster

Crowne Plaza Hamburg - City Alster Hotel Hamburg

Hamburg Crowne Plaza

Crowne Plaza Hamburg City Alster Hotel

Frequently asked questions

How close is Crowne Plaza Hamburg - City Alster by IHG to the airport?

Crowne Plaza Hamburg - City Alster by IHG is 6.1 mi (25-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Hamburg - City Alster by IHG?

As of Sept 11, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Hamburg - City Alster by IHG on Sept 27, 2026 start from CA $135, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Hamburg - City Alster by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Hamburg - City Alster by IHG.

How close is Crowne Plaza Hamburg - City Alster by IHG to the beach?

This hotel is 11.7 mi (51-min drive) from inoffizieller FKK Strand.

Does Crowne Plaza Hamburg - City Alster by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Hamburg - City Alster by IHG, but buffet breakfast is offered for a fee of EUR 28.50 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Crowne Plaza Hamburg - City Alster by IHG?

No, there is no casino at this hotel, but Casino Esplanade (3-min drive) and Casino Reeperbahn (6-min drive) are nearby.

What time is check-in at Crowne Plaza Hamburg - City Alster by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Hamburg - City Alster by IHG?

Free parking is not available at this hotel. Self parking is available for EUR 29 per night.

Does Crowne Plaza Hamburg - City Alster by IHG have a pool?

Crowne Plaza Hamburg - City Alster by IHG does not have a pool.

Does Crowne Plaza Hamburg - City Alster by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Hamburg - City Alster by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Hamburg - City Alster by IHG to downtown Hamburg?

Crowne Plaza Hamburg - City Alster by IHG is 1.3 mi away from Hamburg.

Crowne Plaza Hamburg - City Alster by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 562 out of 1001 reviews
Rating 8 - Good. 349 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location plus private parking made it a perfect stay. Staff very helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very positive experience - would definitely stay here again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, but the food menu needs work
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of options for breakfast, regularly refreshed.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Niina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is easily reachable from Hbf Hamburg; 3 different bus lines stop almost by the front entrance. Amazing staff at the reception. And very good breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and helped when required by the lovely Kirsten regarding extending my stay etc
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carmelo A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to accomodation and breakfast was wonderful, plentiful of selections.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good quiet location in residential neighborhood and only 20 minutes walk to central station
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Very efficient and helpful staff, excellent room, handy location.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Robin Robert Simon

Liked: Cleanliness, property conditions & facilities
This hotel is wonderful, with stunning views of the lake. The breakfast is huge, delicious and the service is fantastic.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jukka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and everything working fine.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

sevde

Liked: Cleanliness, staff & service, amenities
Everything was amazing. The rooms were clean and spacious. The service and the location was really good as well.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Arne Viggo

Liked: Staff & service, amenities, property conditions & facilities
Super god mordenmads buffet
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jasmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, great staff and food
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Peter John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern Hotel situated on a quiet residential road but very close to bus service connecting to central Hamburg and Hafen City and the nearest U- Bahn is only a 10 min walk away. Buffet breakfast is excellent and ability to order food in the restaurant area until 11pm much appreciated
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice Sauna. Great breakfast.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, quiet, and friendly staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Laerke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here and the rooms were perfetly comfortable and with great designs. I'm definitely planning to stay here again next time I'm in Hamburg.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very nice hotel in a quiet neighborhood near the Alster. Walking distance from the main station, we traveled by train, so that was great. The breakfast buffet was fabulous, and the staff super friendly.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get the chance to experience breakfast but dinner was very good
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

linda

Staff need to training in different language thank you
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Katharine

Liked: Cleanliness, staff & service
Although a good budget business hotel - there was an issue with the heating - and the rooms very hot with no cooler fresh air - sleep quality was horrible as a result. Bed and pillows comfy - shower had great pressure for long hair, cool little Self serve snack bar was good.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night in Hamburg

Concierge and bartenders were very helpful and friendly. Beautiful clean hotel with a very lovely sauna.
Stayed 1 night in Sep 2025