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Aparthotel

Quest On Ward

4.0 star property
4-star aparthotel perfect for exploring Hamilton

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Photo gallery for Quest On Ward

Studio
Front of property - evening/night
Reception
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
TV, pay movies

Reviews

9.2 out of 10
Wonderful

Apart-hotel

Sleeps 236 sq m

Popular amenities

  • Parking available
  • Dryer
  • Washer
  • Kitchen
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
42/47 Ward Street, Hamilton Central Business District, Hamilton, 3204
  • Hamilton Centre Place
    ‪1 min walk‬
  • SkyCity Hamilton
    ‪3 min walk‬
  • Waikato Hospital
    ‪3 min drive‬
  • Hamilton (HLZ-Hamilton Intl.)
    ‪16 min drive‬

Room options

About the area

Hamilton

City center stay.A stay at this Hamilton Central aparthotel places you steps from Hamilton Centre Place and within a 5-minute walk of Hamilton Central Business District. SkyCity Hamilton and Waikato River are also within half a mile (1 km).
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What's nearby

  • Hamilton Centre Place - 1 min walk - 0.0 km
  • Hamilton Central Business District - 1 min walk - 0.0 km
  • SkyCity Hamilton - 3 min walk - 0.3 km
  • FMG Stadium Waikato - 18 min walk - 1.5 km
  • Waikato Hospital - 3 min drive - 1.9 km

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Tank - ‬1 min walk
  • ‪The Coffee Club - ‬4 min walk
  • ‪The Coffee Studio - ‬5 min walk

About this property

Quest On Ward

4-star aparthotel perfect for exploring Hamilton
As a guest of Quest On Ward, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Quest On Ward also features express check-in, express check-out, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property.

This 4-star Hamilton aparthotel is smoke free.

  • 29 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Elevator
  • No smoking on site
Quest On Ward offers 29 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually decorated accommodations have separate sitting areas and include dining tables. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels and pay movies. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Similar properties

Front of property - evening/night

Quest on London

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
4.2 out of 5, Very good, 402 reviews
The price is CA $124
CA $143 total
includes taxes & fees
Sep 21 - Sep 22
Quest on London

Property amenities

Pool/Spa

  • Access to nearby indoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (NZD 24 per night)
  • Limited onsite parking
  • Onsite parking options include a carport

Family friendly

  • Crib: NZD 15 per night
  • Travel crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets
  • Rollaway/extra bed: NZD 50 per day

Bathroom

  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • Pay movies
  • TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Limited-hour front desk
  • Multilingual staff
  • Phone

Location highlights

  • In a business district
  • In the city center

Things to do

  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 29 units
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50 per day.
  • Cribs (infant beds) are available for NZD 15 per night.

Smoking

Smoking is not permitted

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: NZD 24 per night
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Ward
Quest Ward Hamilton
Quest Ward Hotel
Quest Ward Hotel Hamilton
Quest Ward Apartment Hamilton
Quest Ward Apartment
Quest On Ward Hamilton
Quest On Ward Aparthotel
Quest On Ward Aparthotel Hamilton

Quest On Ward Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 249 out of 387 reviews
Rating 8 - Good. 110 out of 387 reviews
Rating 6 - Okay. 24 out of 387 reviews
Rating 4 - Poor. 4 out of 387 reviews
Rating 2 - Terrible. 0 out of 387 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was good, clean and spacious. Slight miss communication re check in time but self check in (out of reception) hours was easy to do.
Stayed 1 night in Jun 2025

10/10 Excellent

Leigh, Whakatane

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

6/10 Okay

Des

Travelled with family
Liked: Cleanliness, property conditions & facilities
Parking facilities are difficult/confusing to exit from on foot.. Along with the pass key for the parking building, there should of been a page showing egress methods. Poor communication methods to reception There is no notice/sign advising any contact number when reception is not manned -which seemed to be all King's Birthday morning plus most of the preceding Sunday. Outrageous bond Strange layout at reception No daily room service/replenishment of drink sachets, cleaning, etc. They were meant to call me next biz day to discuss payment -they didn't. The worst Quest we have stayed in.
Stayed 2 nights in May 2025

6/10 Okay

Dennis, thames

Travelled with partner
Liked: Cleanliness
Is only a 3 star rating
Stayed 3 nights in Apr 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very comfortable in this little apartment and it was well-situated, being handy for local shops and restaurants. We had everything we needed for self catering, although the oven could have done with a clean and the tumble dryer wasn't very good. Other than that, we enjoyed our stay and would recommend Quest as a chain.
Stayed 5 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort
Everything was very nice.
Stayed 2 nights in Apr 2025

6/10 Okay

Tammy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenient as is central to shops
Stayed 1 night in Apr 2025

10/10 Excellent

deborah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness
Street noise one of our two nights kept us awake. Washer/dryer combo (computerized) was too sophisticated for our brains and took a long time to unlock. Then, the clothes were still very wet… Kitchen was adequate.
Stayed 2 nights in Feb 2025

10/10 Excellent

Phu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Spacious, clean and comfortable. Great central location with easy parking. Excellent communication. Would definitely stay here again.
Stayed 2 nights in Jan 2025

6/10 Okay

Jewels

Liked: Cleanliness, amenities, property conditions & facilities
Very good communication from staff. Was great for the price paid, Very central which is what counted
Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, room comfort

1 night in Hamilton for work

Great value for money, near the center of Hamilton. Room itself was great, very comfortable bed, spacious living area and kitchen, as well as a washer. Next time i am in Hamilton will definitely stay here, near where i needed to be for work at Seddon Oval, and wasn’t too expensive. Checkin process was also easy, friendly front desk staffer who should be given a raise for shuttling between the 2 quest properties in Hamilton. Other quest i have stayed at as well and only have good things to say about that as well
Stayed 1 night in Jan 2025

8/10 Good

Nipuna Udara Dilshan Gunarathna, Macquarie Park

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Very nice

Check in was a bit odd (no one was there, I think due to the holiday, so it was just talking to someone through a remote speaker). Parking extremely limited, wasn't available behind the building (though the city has low-cost options not too far away). That said, it was a very nice apartment. Clean, updated, washer/dryer single unit, full kitchen. Bed was comfortable, location is downtown Hamilton. Price was reasonable. Overall enjoyed my stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison

Liked: Cleanliness, room comfort

A comfortable central apartment

Overall we enjoyed staying here. Apartment was spacious, comfortable and conveniently located. We paid for secure parking and was glad we did. Car park area was close to accommodation and had good security. Apartment had good amenities and was close to shops, eateries and river. I had not noticed the reference to special instructions for check in and this was more involved than I had anticipated. I would advise guests to make contact in advance of stay, to deal with bond and possible need for out of hours check-in. Pre-payment was not sufficient on its own to secure entry.
Stayed 2 nights in Dec 2024

8/10 Good

Hinerua

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great service, location was perfect and the room wad nice and tidy. Great value for money
Stayed 1 night in Dec 2024

10/10 Excellent

Jo

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean and quiet
Stayed 1 night in Nov 2024

8/10 Good

Mohammad

Business traveller
Liked: Cleanliness, room comfort
Good location. TV unit is outdated and the tv channels are extremely limited. They could do with some form of smart tvs in the rooms
Stayed 1 night in Nov 2024

8/10 Good

Sam

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

4/10 Poor

James

Liked: Cleanliness
Disliked: Room comfort

Total disappointment

We were promised reception would be open until 7pm, it was not we arrived just after 6 and reception and the building was closed. Fortunately the night manager arrived just as I was about to turn away and she let us in. We were promised by email that we would have a King bed (Jacqs) it was not and personally I think it was a double. Uncomfortable night. Then to cap it off they charged us for the night after we had paid in advance. NOT HAPPY.
Stayed 1 night in Oct 2024