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The Casablanca Hotel

3.5 star property
3.5-star Victorian hotel near Lake Ontario

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Photo gallery for The Casablanca Hotel

Staircase
Restaurant
Point of interest
Land view from property
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4 Windward Dr, Grimsby, ON, L3M 4E8
  • Place, Gateway Niagara Information Centre
    ‪13 min walk‬
  • Place, Forty Creek Distillery
    ‪1 min drive‬
  • Place, Peach King Centre
    ‪2 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪29 min drive‬

Room options

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

8.2 out of 10
Very good
(61 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Grimsby

Near the airport.You'll be within half a mile (1 km) of Lake Ontario and 2 miles (3 km) of Peach King Centre with a stay here. Fifty Point Marina is within 3 miles (5 km) and Confederation Park is within 9 miles (15 km).

What's nearby

  • Gateway Niagara Information Centre - 13 min walk - 1.1 km
  • Biggar Lagoon Wetlands - 13 min walk - 1.1 km
  • Oakes Road Dog Run - 16 min walk - 1.4 km
  • Forty Creek Distillery - 1 min drive - 2.2 km
  • Peach King Centre - 2 min drive - 2.9 km

Getting around

  • Grimsby Station - 5 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 58 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬18 min walk
  • ‪Wendy's - ‬17 min walk
  • ‪Kelseys Original Roadhouse - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive

About this property

The Casablanca Hotel

3.5-star Victorian hotel near Lake Ontario
The Casablanca Hotel offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 8719 square feet (810 square meters) and includes conference space. Spa services, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Casablanca Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Grimsby hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 8 levels
  • 8719 sq ft of conference space
  • 810 sq m of conference space
  • Built in 2001
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
The Casablanca Hotel offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Changing table
  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 23 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casablanca Inn
Casablanca Winery
Casablanca Winery Grimsby
Casablanca Winery Inn
Casablanca Winery Inn Grimsby
Casablanca Winery Hotel Grimsby
Casablanca Winery Inn Grimsby, Ontario
The Casablanca Hotel Hotel
The Casablanca Hotel Grimsby
The Casablanca Hotel Hotel Grimsby

The Casablanca Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 405 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

George

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 2 nights in Oct 2025

6/10 Okay

Lavonna

Liked: Cleanliness, staff & service
This hotel has a great location. Friendly staff and nice rooms. If only each room had their own climate control! Centralized heating - no windows to open so way too warm. We were given a large fan which helped however still way to warm for our liking.
Stayed 3 nights in Oct 2025

4/10 Poor

Ken

Disliked: Cleanliness, amenities, property conditions & facilities
No restaurant no bar hotel should be closef
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Sherrie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to leave my room and the door lock did not work and I could not secure my room. Front desk staff gave me another room (upgrade) immediately. The location is wonderful, stayed with my dog, went for a beautiful walk at lake front, visiting stores on main road. Beautiful.
Good morning buddy!
Beautiful walk!
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Tejbir

Stayed 1 night in Oct 2025

2/10 Terrible

Karen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
From the moment I got there the sink was clogged and wouldn’t drain. Front desk couldn’t care less. They absolutely knew there was an issue. I got into the room to wash my hands. The sink never was empty after that. By the next morning, it was at max capacity, you couldn’t wash your hands or face or anything. Front desk said “ok, thanks for letting us know”. Spoiled my stay. Couldn’t wash your hands properly afraid the sink would overflow. They totally knew there was a problem but didn’t care. Didn’t offer any solution.
Stayed 1 night in Oct 2025

6/10 Okay

Terry

Travelled with family
Liked: Cleanliness
Building is clean but very outdated
Stayed 3 nights in Oct 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in Oct 2025

6/10 Okay

Allison

Stayed 2 nights in Oct 2025

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and very friendly, professional staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Khozeima

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we’ve stayed at. Although not totally modern, we had a great visit.
Stayed 2 nights in Oct 2025

2/10 Terrible

Micheal

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not want the date it was to be on October 9 and they would not change it will be doing all I can to have this place rated pooe
Stayed 1 night in Oct 2025

6/10 Okay

Stephanie

Travelled with partner
Liked: Staff & service
Great service and location. We found the air in our room to be stagnant even with the HVAC system on. Housekeeping kindly provided a fan when we asked.
Stayed 2 nights in Oct 2025

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
W
Stayed 1 night in Oct 2025

10/10 Excellent

DAN

Travelled with family
Nice
Stayed 1 night in Oct 2025

8/10 Good

Luwam

Stayed 4 nights in Sep 2025

6/10 Okay

Debbi

Liked: Cleanliness, staff & service
Friendly staff.
Stayed 1 night in Oct 2025

4/10 Poor

Kathy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were next to the elevator and at 11:30 & 12:30 kids were running up & down screaming. Our rooms were NEVER done up. They said only ever 3 days. No garbage emptied, beds not made up. When i asked about this the comment was that i should have been told at check in. NO at booking! Bath tub was slippery with no safety bars or safety strips. Was afraid to fall as i was slipping getting in. Don't expect my bed changed daily but made, garbage taken and light vacuum. Furniture and decorations were very old and tired. No double queen rooms. Had to go to desk for a pad & pen and kleenex. Exercise room was in basement, very poor ventilation, no clean mats for floor exercises. Also heard by several locals that they are closing and even heard its going to be torn down, where's the demo team! Front lobby is beautuful! After that down hill. Definitely NOT 7 Star! Very over priced! Usually I stay at Choice chains were they are cheaper, offer a free breakfast AND service the room daily. NEVER will stay there again. Hopefully wrecking ball will arrive soon.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tejbir

Stayed 1 night in Sep 2025

6/10 Okay

Beverley

Travelled with partner
Liked: Staff & service
The location suited the purpose for our over night stay in the area.
Stayed 1 night in Aug 2025