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Tupa Hotel

3.5 star property
Enjoy free breakfast at this 3.5-star Hanga Roa hotel

Choose dates to view prices

Photo gallery for Tupa Hotel

Living area
Exterior
Free daily self-serve breakfast
BBQ/picnic area
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Taniera Teave S/n, Hanga Roa, Easter Island, 2770000
  • Place, Pea Beach
    ‪8 min walk‬
  • Place, Ana Kai Tangata
    ‪1 min drive‬
  • Place, Ahu Tahai
    ‪2 min drive‬
  • Airport, Hanga Roa (IPC-Mataveri Intl.)
    ‪16 min walk‬

Room options

View all photos for Superior Room, Ocean View

Down comforters, minibar, individually decorated, individually furnished

Superior Room, Ocean View

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 3 Twin Beds

View all photos for Standard Room, Garden View

Down comforters, minibar, individually decorated, individually furnished

Standard Room, Garden View

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 3 Twin Beds

View all photos for Room, Sea View

Room, Sea View

Room, Sea View

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Economy Room

Down comforters, minibar, individually decorated, individually furnished

Economy Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Courtyard View

Family Room, Courtyard View

Family Room, Courtyard View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 4 Large Twin Beds

About the area

Hanga Roa

Close to airport.Within a 15-minute walk of the hotel, you'll find Pea Beach and Pea Swimming Pool. Mercado Artesanal Municipal and Iglesia Hanga Roa are also within 2 miles (3 km).

What's nearby

  • Pea Beach - 8 min walk - 0.7 km
  • Iglesia Hanga Roa - 16 min walk - 1.4 km
  • Ana Kai Tangata - 1 min drive - 1.4 km
  • Ahu Tahai - 2 min drive - 2.2 km
  • Ahu Kote Riku - 3 min drive - 2.5 km

Getting around

  • Hanga Roa (IPC-Mataveri Intl.) - 5 min drive

Restaurants

  • ‪Le-Frits - ‬5 min walk
  • ‪Kaloa Pasta Bistro Hotel Hangaroa - ‬11 min walk
  • ‪Aringa Ora - ‬10 min walk
  • ‪Makona - ‬10 min walk
  • ‪Pea - ‬11 min walk

About this property

Tupa Hotel

Enjoy free breakfast at this 3.5-star Hanga Roa hotel
Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A terrace, a vending machine, and multilingual staff are also featured at Tupa Hotel. Self parking is free.

This 3.5-star Hanga Roa hotel is smoke free.

  • 1 floor
  • 43 guestrooms or units
  • 3 buildings
  • Built in 1980
  • Breakfast available (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • 1 conference room
Tupa Hotel offers 43 accommodations with minibars and portable fans. Rooms open to patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.

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  • Free airport shuttle
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 119 reviews
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Property amenities

Family friendly

  • Laundry facilities

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 8:30 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • Designer stores
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Tupa Hanga Roa
Tupa Hotel
Tupa Hotel Hanga Roa
Tupa Hotel Easter Island/Hanga Roa
Tupa Hotel Hotel
Tupa Hotel Hanga Roa
Tupa Hotel Hotel Hanga Roa

Tupa Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 165 out of 369 reviews
Rating 8 - Good. 98 out of 369 reviews
Rating 6 - Okay. 65 out of 369 reviews
Rating 4 - Poor. 25 out of 369 reviews
Rating 2 - Terrible. 16 out of 369 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Dean

Travelled with group
Disliked: Staff & service, amenities
Check-in at 3pm, not 1pm like advertised. We booked to rooms, in both rooms the showers were broken (and been like that for a long time - as the units were rotten from water damage). Patio doors on both rooms don’t lock. Calling the rooms ‘rustic’ would be exaggeration, dated or hostel level would be appropriate. Cockroaches visit everyday (the large size that can fly) and you get woke up every morning at 5am by cockerels. Keep an eye on the chicken, they are friendly but cheeky and will come int the room on their hunt for food. Staff friendly but also seem to prefer being on their phone more than doing their job. Breakfast buffet very basic, but staff try their best. Airport pick up was great, but drop off you need to keep an eye on the time and remind staff to get you to the airport on time. WiFi works at reception:lobby area and is free and reliable.
Stayed 3 nights in Nov 2025

2/10 Terrible

Joao Carlos, Frisco

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nasty. Unsanitary. Dirty. Disgusting. So many issues.
Stayed 3 nights in Nov 2025

6/10 Okay

Jeremy

The property is in desperate need of renovation. From the rooms to linens and towels and the property including rooms needs a through cleaning. The staff is very friendly and the property is in a great location.
Stayed 3 nights in Nov 2025

2/10 Terrible

Maribel Josefina Gonzalez

Disliked: Cleanliness, amenities, property conditions & facilities
Everything was bad from beginning to end. I was given a tinny economy room. I reserved a double room. When I demanded what I paid for, I was given one next to the chicken coup which roosters woke me every morning before 5 am until 10 am. The bathroom sink was plugged, the tile floors broken. Everything filthy dirty. No AC, no fan. No amenities. I asked that nobody enter to my room, they did enter. Breakfast with very limited options. Not even as continental. No TV. No internet. Most of the time not even on the public areas. At some point no electricity.
No hangers
Broken tiles
Filthy shower
Filth all over the place
Stayed 3 nights in Oct 2025

6/10 Okay

Angela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel stated on Hotels.com that rooms had air conditioning so this is the reason we booked this room, however in arrival we were told that non of the rooms had air conditioning, so we were given a fan The room was in need of refurbishment as it was outdated and a little grubby. Saying all of this the staff were very friendly and helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Sofia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones del hotel fueron realmente lo mejor. Todo estaba muy bien cuidado, limpio y diseñado para disfrutar al máximo de la estancia. Un lugar hermoso y acogedor, ideal para descansar y desconectarse. Volvería a ir !!
Stayed 1 night in Oct 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Paola and the rest of the staff were wonderful. I loved the Island and the people.
Stayed 5 nights in Oct 2025

10/10 Excellent

Constanza

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiencia. Habitaciones cómodas y limpias, personal muy atento y un ambiente acogedor. Sin duda volvería en mi próxima vi
Stayed 3 nights in Sep 2025

2/10 Terrible

Blanca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A stay amid mold and filth!

The place is filthy beyond words, from towels to the floor, to the bathroom rug. I don’t think they clean the place. There’s mold in the rooms, not just on mine, but on many other guest rooms, and the paint is peeling off. The place is not maintained at all, it is falling apart. It is a shame that Hotels.com would list this property among a place where a normal person can stay. It should just be rented to cattle as I don’t think it is suitable for human habitation. While the breakfast buffet is OK, they do not check the room number, so in theory anybody can go there and eat the food of the guests. The services they offer, from Travel service to repair of the rooms is extremely disorganized. Their book of complaints is full. I am including some pictures. The talk over breakfast is about the complaints other their guests have about their rooms, or their stays in general. Many choose to leave. For example, it took them two days to give me the role where you put the toilet paper, despite asking them several times, including the general manager. The toilet seat had to be held together with tape because it did not work. It took me another couple of days to get the tape so that the lid will not follow me every time I used it.
Room ceiling
List marking the items they did not provide in the room
Stayed 4 nights in Aug 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were nice, there was just dead bugs in my room like they fumigated the room and didnt clean after.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jake

Stayed 2 nights in Jul 2025

4/10 Poor

Bryan

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The accommodations are modest, at best. The service is generally not welcoming or friendly. The breakfast was disappointing. Everything was minimalist. The clean towels appeared dirty and had nasty stains. I would say that it lacks love, care and attention from leadership or ownership. The best I can say is that the bed was comfortable. It was expensive for such a poor quality and level of service. I would not recommend it.
Stayed 5 nights in Jul 2025

8/10 Good

Raoul

Liked: Cleanliness, amenities
Location is great, price was excellent value for money, staff are friendly and helpful. Bathroom needed some renovation, though
Stayed 4 nights in Jun 2025

10/10 Excellent

Fernanda Belén

Liked: Cleanliness, amenities, property conditions & facilities
Perfecto para descansar
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff.
Stayed 1 night in May 2025

8/10 Good

ADRIANNA EWA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is beautiful and close to everything. The hotel is older and needs some upgrades, but clean and the staff is wonderful. Everyone is very nice and helpful. The breakfast is good and you can get cold and hot water all day long for tea or coffee. Also they can help you with booking tours around the island. All in all it’s been a great experience.
Stayed 6 nights in Apr 2025

2/10 Terrible

Susana

Hotel muy abandonado por el personal de mantenimiento y limpieza. Bañera roñosa y desconchada. Paredes de habitacion muy sucias y deterioradas como el mobiliario. Cucarachas apor todas partes de la habitación. Gallinas sueltas ensuciando la terraza y sin limpieza de estas. Suelos de habitaciones sucias. Nos quejamos por el estado de la habitación y nos cambiaron al día siguiente a otra que estaba mejor pero aún así a pesar de tener AC estaba muy sucia.El servicio de habitaciones se limitan a hacer camas y poco más. Claudio no da a basto. La comunicación previa a la llegada no existió por lo que no sabíamos que había recogida en el aeropuerto, de casualidad los vimos. Desayuno basico , pero correcto.
Stayed 3 nights in Apr 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were all wonderful— friendly and so eager to help with everything. The location was fabulous. Logistics were the only issue: no hot water, very warm room, the screen door didn’t lock and big gaps allowed mosquitoes in. Definitely works for an affordable place to sleep.
Stayed 3 nights in Apr 2025

8/10 Good

Edissa Reyes Manglal-lan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean but rooms are very outdated. Reasonably priced and the service was great. The friendly staff arranged our tours.
Stayed 4 nights in Mar 2025

4/10 Poor

Peiming

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom is really dirty, there is no AC, and one day after I came back from the tour, the room has no light
Stayed 3 nights in Feb 2025

8/10 Good

Yee

Travelled with group
Liked: Staff & service, amenities
Our room and certain common areas were clearly dated but overall our stay was very good. The staff is very nice and the pick up and drop off at the airport was a great perk. The hotel is centrally located and you can walk to town and all the dining options.
Stayed 3 nights in Feb 2025

10/10 Excellent

Elaine, Stormville

Liked: Staff & service, amenities
The staff at Tupa hotel is very helpful and speak excellent English. This is not an island where you find luxury hotels. The facilities are well-worn and basic. Given you accept that, you would do well to book Tupa hotel for the kindness and service. Bed was comfortable. Storage plentiful. Location convenient and they were wonderful about picking me up at the airport and taking me back. On time and efficient. I had an ocean-side room with a sliding door that opened on a mini-patio. One thing you should know is that the cleaning person always left the sliding door open to air out the room. This helps prevent mildew in this tropical climate. So don't leave valuables lying around. This wasn't an issue for me since I don't travel with any valuables other than my passport and money, which I keep with me at all times. One thing I wish I knew before I went was that they can book you tours at the hotel. I booked separately and had an awful experience on the tours. Check with them about tours when you reach out to book. A beautiful island that is still rustic.
Stayed 3 nights in Feb 2025

2/10 Terrible

Archana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had terrible experience. Worst hotel in the world. It was old, dirty & falling apart. Would not sleep first day was itching all night long. Moved to other hotel next morning.
Stayed 2 nights in Feb 2025

4/10 Poor

Alfredo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Randy

Stayed 3 nights in Dec 2024